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“Fabulous Fancourt” 5 of 5 bubbles
Review of Fancourt

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Fancourt
Ranked #1 of 9 Hotels in George
Certificate of Excellence
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Fabulous Fancourt”
5 of 5 bubbles Reviewed July 22, 2014

Accompanied by some members of my family, as well as an elderly mother-in-law, we arranged a three night stay at Fancourt, near George on the Garden Route, about a five hour drive from Cape Town. Renowned for its three golf courses, there is plenty to do for non-golfers. Swimming in both a heated indoor pool as well as an outdoor one, tennis, hiking trails and just relaxing on the terrace of one's well-appointed villa rooms. Young children have a supervised kiddies' club and older ones have a cinema facility and can move about the grounds on bicycles and of course use the pools. Food is available in several venues from the fine dining Henry White restaurant, the Italian style more casual La Cantina as well as the golf club bar. Room service dining is also available. Lavish breakfasts are served in the La Cantina restaurant and these are top class serving a range of dishes, both hot and cold to serve every taste. The place is ideal for a few days of R&R for non-golfers and for golfers it must be fantastic. Golf carts zap around, if you do not wish to walk to the various venues. Two minor quibbles, some of the villa rooms have several steps leading up to the accommodation. Not always easy for the elderly or infirm. The second negative is a pig farm in the near vicinity that announces it's presence when the wind blows in an unfavorable direction. The staff are friendly and courteous and I have no hesitation in giving this place a major thumbs up.

Room Tip: If steps are a problem, point this out when making a reservation.
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  • Stayed July 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aitchess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheslynK, Guest Relations Officer at Fancourt, responded to this review, July 26, 2014
Thank you so much for taking the time to respond to our survey.

We do appreciate the positive feedback which you have provided and it has been shared with my colleagues.

We are glad that you enjoyed your time at Fancourt and made use of so many of our facilities. We have noted your concerns and the matters have been raised with the relevant managers for further investigation so that future stays are delightful.

We do look forward to seeing you and your family soon for another wonderful stay!

Warmest regards,
Cheslyn-Kyle Kock
Guest Relations Officer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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451 reviews from our community

Traveler rating
    299
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Cape Town Central, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 21, 2014

A few friends and myself have just returned from a weekend at Fancourt in George. Besides the fabulous golf courses, the other amenities such as the rooms, spa and pool are excellent. Complete peace. But what stood out for all of us, was the outstanding service from the porters, caddies, receptionists , waiters and waitresses and those who came to tidy our rooms in the morning and evenings. Everyone greeted us with smiles and could not do enough in a quiet and unobtrusive manner. I have never so impressed by the service as in this hotel. Well done to all those who work at Fancourt. I cannot wait to return.

Room Tip: An upstairs room overlooking the driving range area. Have stayed in these rooms on two occasions and...
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  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Murphyresidence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheslynK, Guest Relations Officer at Fancourt, responded to this review, July 26, 2014
Thank you very much for taking the time to review Fancourt on TripAdvisor.

We value your feedback very much and I have shared your kind words with my colleagues.

It’s a real treat to hear about your great stay with us and the how impressive you found our service.

We look forward to welcoming you back to enjoy and experience Fancourt once again.

Warmest regards,

Cheslyn-Kyle Kock
Guest Relations Officer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 19, 2014 via mobile

We stayed at Fancourt for 7 Days in July.
The Resort facilities is Awesome especially the Golf Courses and Spa.
The entire family enjoyed our stay thoroughly.

A few concerns to mention:
Services seems very eratic. Daily we had to make calls relating to our room.
No attention to detail.
My wife ordered Pizza & pasta meal for Dinner of which we had to actually collect yet the room service team delivered cutlery. No Plates either!!Why would a customer have to do so? Bizarre.
5 ★ Resort?

Overall pleasant stay.

Thanks.

Stayed July 2014, traveled with family
Helpful?
Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheslynK, Guest Relations Officer at Fancourt, responded to this review, July 26, 2014
Thank you for taking the time to share your experience of Fancourt with us.

We are glad that you and your family enjoyed your stay with us.

Our sincerest apologies for the erratic service you experienced in your room. I have forwarded your comments through to our Executive Housekeeper, Cheryl Bennett, for further investigation and to make the necessary adjustments in our service offering.

With regard to your experience with a take-away order from La Cantina. We do offer our full La Cantina menu for take-away orders from 18:00 to 18:30 every day of the week; our room service menu however unfortunately does not include La Cantina menu items. As a result, our Room Service team will be able to assist with requested items, they wouldn’t necessarily be aware of the reason for the items and may not be in a position to pre-empt additional items like plates.

We look forward to seeing you and your family once again for another stay with us.

Warmest regards,

Cheslyn-Kyle Kock
Guest Relations Officer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed July 3, 2014

We have a holiday home on the Fancourt estate, and have come to the end of a week of wonderful weather. The courses are quiet at this time of year, but are in immaculate condition. The greens are around 11.5, fairways perfect. The weather has been clear every day, sunny with a high of 20c at noon, and crisp in the evenings with a low of about 10. We really prefer this time of year as it's quieter than summer and lovely conditions for golf.

The hotel is in great shape and we have eaten well in the clubhouse and both restaurants.

We are very fortunate to be here.

Room Tip: We have our own home, but all the accommodation is good. If you hire privately from home owners ( no...
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Noashcloudplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CheslynK, Guest Relations Officer at Fancourt, responded to this review, July 26, 2014
Thank you very much for sharing your complimentary review of Fancourt with us.

It is a real treat to receive positive feedback and to hear about your wonderful stay at Fancourt. We are really glad that you enjoyed the golf as well as our restaurants and clubhouse. We couldn’t agree with you more that we are very fortunate to experience the true spirit of Fancourt.

We do look forward to seeing you soon for another memorable stay.

Warmest regards,

Cheslyn-Kyle Kock
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Accra, Ghana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 30, 2014

I went for a golf holiday with a couple of friends and I must say I really had a great time. The staff are super friendly and everyone always had a smile on their face. I got to play golf on both Montagu and Outeniqua. I will go back in a heartbeat. Thank you Fancourt for your excellent customer service. See you soon.

  • Stayed May 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Antwiwaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa T, Client Relations Officer at Fancourt, responded to this review, July 14, 2014
Thank you for sharing your experience of Fancourt with fellow travelers.

It is always a delight to receive positive feedback and we couldn’t be more proud and thrilled that you too love Fancourt as much as we do! Perhaps next time you will consider playing a round on our flagship course, The Links, which is currently ranked number one in South Africa.

We too look forward to seeing you again soon.

Warmest Fancourt wishes,

Lisa Townend
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kshitiz
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed June 18, 2014

Loved this property.The setting of the property is cool. Its a old property yet so very Modern. As soon as i entered the room i dint felt its a hotel room. i felt like Home. The service is topclass.
Its mainly For golfers but its suitable for all. The views from the balcony was lovely. lovely amenities

Cons:Cant think of any.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kshitiz007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa T, Client Relations Officer at Fancourt, responded to this review, June 28, 2014
Thank you for sharing your wonderful experience of Fancourt.

We are incredibly proud of our facilities and our offering and we couldn’t be more thrilled that you enjoyed your time with us. Some of our facilities for non golfers, and for golfers resting from the courses, include four tennis courts, leisure trails of 2.5, 5 or 10km, indoor and outdoor swimming pools, The Spa, fishing, mountain biking, gym, Kidz Club and teen lounge, to keep the whole family entertained.

We look forward to welcoming you back to Fancourt soon.

Warmest regards,

Lisa Townend
Client Relations Officer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
George, South Africa
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 29, 2014

This is trully a great Hotel to use for business conferances , the venues are wel equipt for your presentation needs, the staff are friendly and professional and if you are a keen golfer this is the place to be for a few holes after your presentation.

Room Tip: If you are a golfer you have to play a few holes on this hotel's worldclass coarse.
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  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Danie895
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa T, Client Relations Officer at Fancourt, responded to this review, June 15, 2014
Thank you for sharing your “business” experience of Fancourt.

Our banqueting and conferencing facilities are, as you mention, well equipped and can cater for smaller more intimate groups up to larger conferences and groups. The setting couldn’t be more ideal for relaxation and team building, after the more serious parts of “business” are completed.

We look forward to hosting you for business and/or leisure again soon.

Warmest regards,

Lisa Townend
Client Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fancourt

Property: Fancourt
Address: 1994 Montagu Street | Blanco, George 6529, South Africa
Location: South Africa > Western Cape > George
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 9 Hotels in George
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fancourt 5*
Number of rooms: 135
Official Description (provided by the hotel):
Positioned on 613 hectares in the magnificent Garden Route, outside George, Fancourt is South Africa’s premier lifestyle estate with mountains, forests and the warm Indian Ocean in close proximity. 135 luxury rooms, fantastic family facilities, three Gary Player designed golf courses, a Spa, a Kids Club and various restaurants guarantee enjoyment. ... more   less 
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Also Known As:
Fancourt Hotel George
Fancourt Hotel Country Estate

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