Stayed 7 nights at Fancourt, one of the 300 numbered townhouses. Room was nice, we enjoyed the space but the bathroom could really use a refurb, especially the shower heads as they were just one hard stream, not really a proper shower head. Enjoyed the patio opening to the gardens as well. Room for us gets 4 out of 5.
The grounds are immaculate, with wonderful plants everywhere and everything is very clean. The golf courses are top notch, and we enjoyed playing all 3 courses, with the Links once. The Links is a must on any golfer's list. In total we played 9 rounds of golf and the caddy masters and caddies are all wonderful. The pro shop is also good but some of the staff could be a bit friendlier towards guests. Over all the grounds and golf get 5 out of 5.
The restaurants were a huge disappointment, especially the fine dining restaurant Harry White's. the food at Harry White's was completely tasteless, even relatively basic things like a 'lobster' risotto had no taste whatsoever. Also, I am fairly sure that the lobster was in fact no lobster as I could see the tail part of a shrimp in the meat. My husband's beef tartar as a starter was also completely tasteless (no spices, salt or pepper). We also ordered 2 other courses but don't really recall what as again, nothing memorable. The service, however, was extremely friendly and efficient. It really is a shame that a place like fancourt doesn't have a proper fine dining place. The other restaurant, La Cantina, was also nothing spectacular. Breakfast was also just OK, but they could have had more fruit and berry options.The club house has decent salads and excellent burgers, but that's not hard to get right, it is easy stuff. The club house service is very inconsistent. On certain days when there aren't many guests, it is good and fast and on other days, like today when I am sitting outside writing this review as we are about to leave and there are more guests, we waited 15 minutes just to order our drinks! And that is after I had to ask if we could order drinks. I can only imagine what the service is like during high reason such as Christmas and New Years. Restaurants and the service overall 2 out of 5. There are some dining options in George but we would expect a 5 star resort to put more effort into their restaurants, as during our stay in South Africa, we ate at some amazing places.
The other facilities at the hotel are nice. We used the Roman baths and although the locker rooms could really do with a little refurb, overall the facility was good. We also had treatments at the spa, which were good and the staff friendly. We didn't use the gym but it looked like a nice facility and we didn't use the other pools (outdoor and indoor swimming pool). The staff was courteous almost on all occasions and the front desk and bell boy staff were especially nice and accommodating. 4 out of 5.
We did enjoy our time at fancourt as it is a great destination for golf enthusiasts like ourselves. There isn't much around the area otherwise (didn't really see the beauty of Knysna either, although we didn't venture into the hiking paths), and I think on our next trip we wouldn't stay a full 7 nights at Fancourt, but rather a few nights and then move onto another place. Let's hope the restaurants are in order for our next stay.
- Official Description (provided by the hotel):
- Positioned on 613 hectares in the Garden Route, Fancourt is South Africa’s premier lifestyle estate with mountains, forests and the warm Indian Ocean in close proximity. 133 luxury rooms and suites including The Manor House, The Spa, restaurants, three Gary Player designed golf courses and a Leisure Centre including a Kidz Club. ... more less
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- Also Known As:
- Fancourt Hotel George
- Fancourt Hotel Country Estate