For the frequent global travelers used to the so called 5 star ostentatious luxury and service, will probably understand how the world is still short of truly top of the class hospitality that is not generic and awkwardly servile.
Fancourt is one in few commendable bespoke luxury hospitality.
The service of the staff from the gate guards, to the golf cart manager, to guest relations officer to operations manager, are commendably genuine to make your stay pleasant and happy. One now understands that the impeccability and beauty of Fancourt really stem from the hearts and souls of its people.
It's the people who are the center of its aesthetics.
Everyone has an innate manner to go the extra mile to help us.
We were never short of carts to go further than the golf course. The serving staff at the restaurants are always open to tailoring the dishes to fit us. I admit I am a bit of a high maintenance when it comes to food.
We never felt nickeled and dimed from the moment we drove through the gate.
The guest relation officer went through lengths to help my wife organized a romantic surprise birthday for me. They quietly upgraded our last stay, and presented us their pride - the Manor House. Sold! We will be back indeed, at the Manor House the next time. The bespoke luxury is worth to return for.
We pretty much feel like we were part of a big family where everyone treats each other with care and respect.
- Official Description (provided by the hotel):
- Positioned on 613 hectares in the magnificent Garden Route, outside George, Fancourt is South Africa’s premier lifestyle estate with mountains, forests and the warm Indian Ocean in close proximity. 135 luxury rooms, fantastic family facilities, three Gary Player designed golf courses, a Spa, a Kids Club and various restaurants guarantee enjoyment. ... more less
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- Also Known As:
- Fancourt Hotel George
- Fancourt Hotel Country Estate