I was given room nos 510 which had an old modeled TV not in a proper working condition.(not the LEDs or LCDs) and on bringing it to the notice of one staff member he said tvs dont make a hotel five star category.THANKs for making us enlightened! Also on one end my room curtain was loosely hanging but was soon repaired. I said that we were a honeymoon couple but unlike all other five stars there was no help in getting me a room with better view. They said they were too full b'coz of golf tournament and showed me that my reservation on 29th september was too late for my stay on 15th october stay as if all people had booked in advance than me with the room categories mentioned or may be they may be thinking this is my first stay in a five star hotel. No options for people looking for veg menu( no one will be bothered to help you unlike other five star hotels) and we just had to eat only fruits and drink juices. For your kind information Mr manager my michael angelo stay in j'burg, table bay stay in capetown etc were much better as they knew how to attend each guest with little more humbleness( not to boast about your golf tournaments as lame excuse for poorish service)
And may be not only good exteriors and a golf course does not make the hotels a five star category its the clients satisfaction. On other days you all may be good for many but for you all were not that good as we don't visit south afica every year). thank you..
- Official Description (provided by the hotel):
- Positioned on 613 hectares in the magnificent Garden Route, outside George, Fancourt is South Africa’s premier lifestyle estate with mountains, forests and the warm Indian Ocean in close proximity. 135 luxury rooms, fantastic family facilities, three Gary Player designed golf courses, a Spa, a Kids Club and various restaurants guarantee enjoyment. ... more less
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- Also Known As:
- Fancourt Hotel George
- Fancourt Hotel Country Estate