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“An average meal at a less than average price”

Waterside Grill &Bar
Ranked #79 of 112 Restaurants in George
Cuisines: Seafood, Steakhouse
Dining options: Reservations
Restaurant details
Dining options: Reservations
Somerset West, South Africa
Level 5 Contributor
49 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“An average meal at a less than average price”
Reviewed April 18, 2014 via mobile

The restaurant itself is beautiful. Reception on entering was very warm and welcoming. The waitress was polite and attentive but unfortunately not well trained on the menu, perhaps this is why she did not know what was in one or two of the dishes I asked about nor made any recommendations (in other words did little more than just carry food from the grill to the table). The food was nicely presented but overall, considering price as well was average. I am sure you can't go wrong dining there but I would not go out of my way to eat there again.

Visited April 2014
Helpful?
Thank Terry E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OubaaiHyatt, Director of Sales at Waterside Grill &Bar, responded to this review, April 21, 2014
Dear Terry E
Thank you for providing a review on TripAdvisor. We sincerely appreciate your positive comments as well as your constructive feedback regarding disappointing service. Your response has been addressed with the team.
Thank you again.
Kind regards,
Sandra Kneubuhler
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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95 reviews from our community

Visitor rating
    35
    16
    18
    17
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Swedish first
  • Any
English first
Johannesburg
Level 3 Contributor
14 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Terrible sushi”
Reviewed April 11, 2014

Heard about the lovely restaurant and thought we would try it out during our visit in dec 2013.
Was absolutely disappointed in the quality of the sushi. Service was average and very slow. It even look forever to bring the bill. Hotel is stunning, and restaurant beautifully decorated. Such a pity on the food as it could be such a lovely experience as the setting beautiful.

Visited December 2013
Helpful?
Thank Michelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OubaaiHyatt, Director of Sales at Waterside Grill &Bar, responded to this review, April 14, 2014
Dear Michelle K
Thank you for sharing your constructive feedback on TripAdvisor. We appreciate your positive comments, and the highlighted areas have been addressed with the team.
Thank you again.
Kind regards,
Sandra Kneubuhler
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knysna, South Africa
Level 6 Contributor
247 reviews
138 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
“Disappointing”
Reviewed March 2, 2014

We checked into the Hyatt and the friendliness of staff and our room blew us away. We decided to eat at the Waterside Grill instead of heading elsewhere and we were expecting an experience which matched what the hotel had to offer. We were disappointed. Service was efficient enough but the food was average to say the least. Pick up your game Waterside, you are letting the hotel down!

Visited February 2014
Helpful?
Thank JohanMoolman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OubaaiHyatt, General Manager at Waterside Grill &Bar, responded to this review, March 11, 2014
Dear JohanMoolman
We appreciate you sharing your constructive feedback on TripAdvisor. Your comments have been noted and addressed with the team.
Thank you again.
Kind regards,
Jaco le Roux
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ras Al Khaimah, United Arab Emirates
Level 3 Contributor
15 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Birthday extravaganza!”
Reviewed February 27, 2014 via mobile

Great food, friendly staff and a lovely birthday cake surprise and the staff sang happy birthday beautifully and the location is gorgeous, felt like we were back in the UAE at one of those gorgeous hotels!

Visited September 2013
Helpful?
1 Thank Buyse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OubaaiHyatt, General Manager at Waterside Grill &Bar, responded to this review, March 11, 2014
Dear Buyse
Thank you for sharing your wonderful feedback on TripAdvisor and we are thrilled you enjoyed your birthday bash in Waterside Grill!
Kind regards,
Jaco le Roux
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level 3 Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Very good food”
Reviewed February 19, 2014

Very good food, nice location. Fresh and good quality. Nice people We liked it to had dinner there and we were 2 times there for dinner. you have to reservate

Visited February 2014
Helpful?
Thank Dina870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OubaaiHyatt, General Manager at Waterside Grill &Bar, responded to this review, March 11, 2014
Dear Dina870
Thank you for sharing your positive comments on TripAdvisor. We hope you will visit us again soon!
Kind regards,
Jaco le Roux
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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