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Sweet Ocean View Guesthouse
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Reviews (222)
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All reviewsguest housesweet berriessea pointmorgan freemanblue housethe main housebreakfast tablethree roomsprivate bathroomafrican artcold meatsbreakfast includedbreakfasts were greatfive minute walkother gueststea and coffeewould stay here again
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122 - 127 of 222 reviews
Reviewed July 14, 2012

My wife and I arrived late in the night at Cape Town Airport. We previously booked an Airport Transfer Shuttle with the hotel, knowing that we would be tired and with no desire to have to look for a taxi in the middle of the night. Everything was arranged for us: what a luxury! As we arrived at the Guesthouse, a friendly gentleman checked us quickly in, understanding that we were very tired from the trip.
Our room was comfortable and neat, the bathroom quite small for our habits, but very clean. The only negative point was that in the morning we could hear the other guests taking breakfast. But what a pleasure to get up and join the breakfast people! We got to know the other guests and, thanks to the talk with them and with the staff member serving us, we planned our day without needing to read a tourist guide.
We had to park our rented car next to the hotel, on the side of the street, since the Guesthouse did not have its own parking space. It was not a problem to find a place; it was more an issue to turn the car in the morning! At the beginning we were also scared that something could happen, but we followed the advices of the staff members, and we never had problems.

  • Stayed: July 2012, traveled as a couple
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2  Thank Mariangela A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2012

Although we had showers after shower when we stayed here, we certainly had a good time at the guesthouse. The warm wood fire, and warm welcome of the staff was breath taking. The breakfast was excellent. And the rooms were very nice decorated, clean and warm. Remind you (some loose remarks): the sea is nearby, but not visible from this place. Parking is free. Laundry and ironing was very well done.
Many thanks! And till we meet again.

  • Stayed: June 2012, traveled as a couple
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1  Thank Niels B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2012

Very private and intimate. Different to what you find at other places.Perfect breakfast, gios lacation, close to beach and restaurants. Been there 3rd time and again very happy!

  • Stayed: June 2012, traveled as a couple
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Thank HeP_49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2012

Nice place, though the name is a bit deceiving as there is actually no oceanview.

Rooms very big, very well decorated and comfortable. Bathroom looked very nice though a little more pressure in the shower would make it even better. I had breakfast once and it was delicious.

Only small detail is that the internet nor the tv were working when we stayed in the Victorian House the first night, this was fixed when we moved to a room in the main building.

Overall a nice guesthouse!

  • Stayed: April 2012, traveled as a couple
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1  Thank evstee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2012

The guesthouse is deceiving its customers from what they show on their website,they also have poor administration and hospitality skills ,and they are expensive for what they offer ,we were chucked out of their guesthouse because of their poor administration, fortunately for us it was a blessing in disguise because we manage to secure a better accommodation which was even cheaper than theirs.

I will never recommend that guesthouse to anyone,Cape Town lodge hotel is the best....

  • Stayed: April 2012, traveled as a couple
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3  Thank PamPretoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SweetestGuesthouses, Manager at Sweet Ocean View Guesthouse, responded to this reviewResponded August 30, 2012

We would like to thank the reviewer for her open criticism and herewith confirm that her opinion is very important to us. As the managers of the Sweetest Guesthouses, we would like to take the opportunity to answer to her review to bring some light into the situation and as a matter of fact to straighten a few things out.

The reviewer booked a double room at Sweet Ocean View Guesthouse for four nights directly with us via our Homepage and her booking was professionally handled by our reservation manageress and the booking was confirmed in writing as the reviewer returned the completed and signed booking forms.

During her stay, she once mentioned she might extend her booking for one further night. We made her aware of the fact that we just had one room available for that particular night and due to the Jazz Festival - one of the biggest and most popular festival in South Africa was held that weekend - we needed an answer as soon as possible. On the day of departure, she decided to stay another night, which unfortunately was not possible anymore. The room was already sold via an online booking machine. We would have loved to accommodate her for a further night; regrettably the rooms were fully booked.

We would like to emphasize that we did not chucked her out as reported by the reviewer. As we already mentioned above, we made her aware of our booking situation right from the beginning. All our departments and staff members handled her booking in a very professional way right from the first contact and therefore, we cannot understand her accusations of poor administration and lacking hospitality skills.

We are happy that the reviewer could still find an accommodation within Cape Town during that busy weekend of the Jazz Festival.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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