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“Derwent delights despite downsides!”

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Derwent House Boutique Hotel
Ranked #5 of 110 Hotels in Cape Town Central
Certificate of Excellence
Reviewed April 17, 2014

DERWENT HOUSE

We were recommended here by a friend who was very pleased with his stay. The hotel also regularly enjoys a top position in TA ratings for Cape Town.

The hotel is owned by two British ladies, Carol & Jo, who emigrated to Cape Town some eight years ago. The reservation process and all other pre-arrival communications were handled extremely promptly by Carol. This included our preference for a specific "beautiful" room, but as they were completely full, and most people stay for several days, we were put into the adjacent one. It also encompassed booking an airport transfer and a full day tour of the winelands.

The airport pick-up did not go smoothly. Despite our flight being 50 minutes late in arrival, Tania the driver was nowhere to be seen. After a 20 minute wait, we had to use our mobile phone to call the hotel, and about five minutes later Tania arrived.

The hotel had told us in advance that our room would not be available until 2.00 pm but we were welcome to leave our luggage. It was a nice surprise on arrival at 9.00 am that Dene, the Duty Manager and her team had managed to get our room ready straight away.

We were staying in Cape Town prior to embarking a ship and had three checked bags and two carry-ons. A downside of Derwent House is the number of steps within the hotel complex, starting from the street to the entrance and there are no elevators. A second potential problem was that despite having one of the larger rooms, it would have been impracticable to accommodate all our luggage. Dene agreed to store our two biggest cases in the reception area, but the other bags had to be carried to our room, a process which was reversed on departure.

The hotel itself is beautifully and tastefully decorated throughout. There are also some very nice personal touches, apart from the chocolates with the turn-down service, there was a ribbon covered little scroll which gave the date for the day following, the weather prospects and information on notable occurrences in history.

The room comprised a king sized bed, which we found too hard, TV, and DVD player, a large enclosure with a fixed rain shower, and opposite this was the toilet and hand basin.

We had a private terrace with two padded armchairs and a separate balcony with two reclining chairs, the former had a glimpse of Table Mountain, and from the latter a grandstand view of the pool.

A thoughtful touch was the provision of a mobile phone for our use during our stay in Cape Town.

Although the room was air conditioned, the unit was situated over the bed, and even on a low fan speed, blew air over our faces when we were in bed, which we dislike and was rather chilly. This would have been better had it been sited on the wall over the TV to aerate the whole area, and not just directed onto the bed.

The hotel operates an "honesty" bar, whereby guests help themselves to anything in the fridge, from bottled water to miniatures, as well as glasses/carafes of wine. The guest merely ticks under their room number what they have taken. Water, tea/coffee and fruit juices are free.

Breakfast is amazing and is varied from yogurt/berries/muesli, to muffins, fresh fruit juices, tea/coffee and at least ten different cooked dishes. These ranged from eggs/bacon to smoked haddock and poached eggs. The blueberry pancakes were delicious, and the best we have ever had, being light and fluffy. Indeed all the food, from the ingredients to the service was of the highest standard.

A big plus for this hotel is the staff. We found them all to be very efficient, very helpful and very charming. Carol and Jo should take pleasure in such a well run hotel.

Should we return to Cape Town, we would definitely stay here again.

  • Stayed: February 2014, traveled as a couple
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1  Thank masterecho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 15, 2014

We stayed at Derwent House the first four nights of our family vacation in a South Africa. And our vacation couldn't get a better start. Of course the excellent weather we were lucky to have helped but this hotel had everything we wanted. Small, with a family feeling, nicely decorated, very we'll located, perfect service a fantastic breakfast. We had one double room and a suite with a small kitchenette and -best of all - a small terasse with a view down to the sea (no 9). With the warm weather we also had several opportunities to enjoy the small swimming pool.
There are several excellent restaurants in the area within 5-10min walk, and we felt perfectly safe walking to and from these in the evenings. Even details like European plugs for charging phones etc, good wifi, a DVD library is just perfect.
A special thanks to Vuyo who was there for us all the time and made it a perfect stay. We hope to come back soon, and in the meantime we will recommend this hotel to our friends.

  • Stayed: April 2014, traveled with family
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Thank Maria_Nilsson_Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2014

This was our third stay at Derwent House, really everything has been said before by previous reviewers. It is a great boutique hotel in a fabulous position, run by a great team !
Always welcoming, always offering solutions when you need anything, and great ideas for exploring the city.
The owners Carol and Jo constantly get it right

  • Stayed: April 2014, traveled as a couple
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Thank Micheldever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2014

We stayed here for three nights in Jan 2014. Although our room was apparently one of the larger rooms it would have been too small for a longer stay. The hotel is beautiful and very tastefully decorated. The staff were outstanding !! They gave us a couple of very good recommendations for restaurants. Nothing was too much trouble including doing some laundry at short notice. The hotel provide guests with a local mobile phone which is helpful. Just check that there is actually credit on it before you leave the hotel. The hotel also recommended a cab company which we found from experience was the cheapest available.

Room Tip: Rooms 1 - 3 are the largest and these are still relatively small.
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  • Stayed: January 2014, traveled as a couple
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Thank BobandHannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2014

After reading the favourable reviews on trip advisor I decided to book this hotel, sadly they were full, but they did have an apartment just behind the hotel. Checking in at the hotel reception, we were taken round the side of the building through electric gates into the apartment complex next door. First impressions were not too favourable, as you go down a dark corridor with all the apartments having floor to ceiling iron gates, similar to a prison cell in front of their door. Sticking with it paid off, our apartment was amazing! A great size, beautifully furnished and quiet with nice views of the port. The attention to detail is very evident, we had a mobile phone supplied with SAR120 of credit. The fridge had a bottle of wine, fruit juice and fresh milk, they supplied breads and cereals, so we were totally self sufficient. The bathroom had a seperate shower and large bath, and the toilet was in it's own room. With our own allocated parking space, coming and going was simple. We found this so relaxing, and although told to come over to the main hotel for the pool, we felt so quickly at home, we never did. The staff are great and suggested excellent restaurants for dinner. A brilliant experience!

Room Tip: Chose the apartment to have a different more private experience.
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  • Stayed: April 2014, traveled as a couple
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Thank garygeorge3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2014

The artwork, music playing in the background, and friendly staff were all signs that we had found a special boutique hotel to finish our vacation in Cape Town. The complimentary port and brandy were welcome on the rainy night we arrived late due to a delayed flight. Timothy gave us the full tour of the property and we were soon falling asleep too the soothing rain falling on the roof. The breakfasts were hearty and fueled our morning walks down Kloof Road into downtown. (Be sure to look for the breakfast special on the blackboard.) The pool was a bit too cold to swim in (due to the rain), but we did enjoy the Jacuzzi. While the living room/kitchen/patio portion of our room was spacious, the bathroom and bedroom were a bit small. The staff was very accommodating and helpful when called upon. We would definitely recommend the Derwent House for a Cape Town stay.

  • Stayed: March 2014, traveled as a couple
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Thank PA585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2014

Located in a quiet side street just outside the city centre. A nice hotel, with comfortable clean rooms and friendly staff. There is limited private off-road parking available, if you pre-book. It's a fairly long but pleasant walk into the city centre and the Waterfront. And it is possible to walk from the hotel to Table Mountain, if you are feeling fit. Overall, a good location for a visit to Cape Town.

Room Tip: Choose a room by the swimming pool. Reserve a private parking space.
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  • Stayed: March 2014, traveled solo
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Thank tripperUK27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Derwent House Boutique Hotel

Address: 14 Derwent Road | Tamboerskloof, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Airport Transportation
Hotel Style:
#4 Romantic Hotel in Cape Town Central
#5 Luxury Hotel in Cape Town Central
#5 Family Hotel in Cape Town Central
#10 Business Hotel in Cape Town Central
Price Range: $150 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Derwent House Boutique Hotel 4*
Number of rooms: 10
Official Description (provided by the hotel):
In a city renowned for hospitality, Derwent House stands out as one of Cape Town's leading boutique guesthouses. Located in the heart of the vibrant Tamboerskloof/Gardens neighbourhood, this small hotel combines historic charm, contemporary Afro-chic style and all mod-cons for a uniquely Capetonian blend of ambience, warmth, and comfort. Our wonderful team completes the picture -- we go the extra mile for you and our guests leave as friends. We love colour and celebrate African design - you'll find it everywhere. But when it comes to the basics - like breakfast, bedding, showers, climate control, Wi-fi or news from home - we don't compromise so you don't have to. At Derwent House, you're steps away from the hustle and buzz of Kloof Street, with its collection of superb restaurants, bars and trendy boutiques--and just a few further to the nightlife hub of Bree and Long Streets. Yet just a short car journey from the Table Mountain cable car, the beaches of Clifton or Camp's Bay, and the V&A Waterfront. There's nowhere more central -- but come and see for yourself. We're waiting for you! ... more   less 
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Also Known As:
Derwent Hotel Boutique
Derwent House Boutique Hotel Cape Town, South Africa

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