We were recommended here by a friend who was very pleased with his stay. The hotel also regularly enjoys a top position in TA ratings for Cape Town.
The hotel is owned by two British ladies, Carol & Jo, who emigrated to Cape Town some eight years ago. The reservation process and all other pre-arrival communications were handled extremely promptly by Carol. This included our preference for a specific "beautiful" room, but as they were completely full, and most people stay for several days, we were put into the adjacent one. It also encompassed booking an airport transfer and a full day tour of the winelands.
The airport pick-up did not go smoothly. Despite our flight being 50 minutes late in arrival, Tania the driver was nowhere to be seen. After a 20 minute wait, we had to use our mobile phone to call the hotel, and about five minutes later Tania arrived.
The hotel had told us in advance that our room would not be available until 2.00 pm but we were welcome to leave our luggage. It was a nice surprise on arrival at 9.00 am that Dene, the Duty Manager and her team had managed to get our room ready straight away.
We were staying in Cape Town prior to embarking a ship and had three checked bags and two carry-ons. A downside of Derwent House is the number of steps within the hotel complex, starting from the street to the entrance and there are no elevators. A second potential problem was that despite having one of the larger rooms, it would have been impracticable to accommodate all our luggage. Dene agreed to store our two biggest cases in the reception area, but the other bags had to be carried to our room, a process which was reversed on departure.
The hotel itself is beautifully and tastefully decorated throughout. There are also some very nice personal touches, apart from the chocolates with the turn-down service, there was a ribbon covered little scroll which gave the date for the day following, the weather prospects and information on notable occurrences in history.
The room comprised a king sized bed, which we found too hard, TV, and DVD player, a large enclosure with a fixed rain shower, and opposite this was the toilet and hand basin.
We had a private terrace with two padded armchairs and a separate balcony with two reclining chairs, the former had a glimpse of Table Mountain, and from the latter a grandstand view of the pool.
A thoughtful touch was the provision of a mobile phone for our use during our stay in Cape Town.
Although the room was air conditioned, the unit was situated over the bed, and even on a low fan speed, blew air over our faces when we were in bed, which we dislike and was rather chilly. This would have been better had it been sited on the wall over the TV to aerate the whole area, and not just directed onto the bed.
The hotel operates an "honesty" bar, whereby guests help themselves to anything in the fridge, from bottled water to miniatures, as well as glasses/carafes of wine. The guest merely ticks under their room number what they have taken. Water, tea/coffee and fruit juices are free.
Breakfast is amazing and is varied from yogurt/berries/muesli, to muffins, fresh fruit juices, tea/coffee and at least ten different cooked dishes. These ranged from eggs/bacon to smoked haddock and poached eggs. The blueberry pancakes were delicious, and the best we have ever had, being light and fluffy. Indeed all the food, from the ingredients to the service was of the highest standard.
A big plus for this hotel is the staff. We found them all to be very efficient, very helpful and very charming. Carol and Jo should take pleasure in such a well run hotel.
Should we return to Cape Town, we would definitely stay here again.
- Official Description (provided by the hotel):
- In a city renowned for hospitality, Derwent House stands out as one of Cape Town's leading boutique guesthouses. Located in the heart of the vibrant Tamboerskloof/Gardens neighbourhood, this small hotel combines historic charm, contemporary Afro-chic style and all mod-cons for a uniquely Capetonian blend of ambience, warmth, and comfort. Our wonderful team completes the picture -- we go the extra mile for you and our guests leave as friends. We love colour and celebrate African design - you'll find it everywhere. But when it comes to the basics - like breakfast, bedding, showers, climate control, Wi-fi or news from home - we don't compromise so you don't have to. At Derwent House, you're steps away from the hustle and buzz of Kloof Street, with its collection of superb restaurants, bars and trendy boutiques--and just a few further to the nightlife hub of Bree and Long Streets. Yet just a short car journey from the Table Mountain cable car, the beaches of Clifton or Camp's Bay, and the V&A Waterfront. There's nowhere more central -- but come and see for yourself. We're waiting for you! ... more less
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- Also Known As:
- Derwent Hotel Boutique
- Derwent House Boutique Hotel Cape Town, South Africa