I travel for work a lot and know what excellent service is. Derwent house's personal approach exceeded just about any other place I've been to. At about 12 rooms it's small enough that the whole staff knows you by name and manages to always be there without hovering. The rooms aren't huge but are beautiful; the breakfast is excellent; and the pool/hot tub area is nice. What sets this place apart is the details. Free port and sherry as a nightcap. Without seeming to they keep track of when you are out so you're never interrupted for maid or turndown service. They put blankets on the patio chairs in the winter. There's a large book and DVD library if you want to stay in. etc etc. They also set up every reservation we had for the whole stay, helpfully suggesting places when we were at a loss. At every turn they anticipated and fulfilled every need. I was truly impressed and would be more likely to recommend this place to a friend than any other hotel I've ever stayed at.
- Official Description (provided by the hotel):
- In a city renowned for hospitality, Derwent House stands out as one of Cape Town's leading boutique guesthouses. Located in the heart of the vibrant Tamboerskloof/Gardens neighbourhood, this small hotel combines historic charm, contemporary Afro-chic style and all mod-cons for a uniquely Capetonian blend of ambience, warmth, and comfort. Our wonderful team completes the picture -- we go the extra mile for you and our guests leave as friends. We love colour and celebrate African design - you'll find it everywhere. But when it comes to the basics - like breakfast, bedding, showers, climate control, Wi-fi or news from home - we don't compromise so you don't have to. At Derwent House, you're steps away from the hustle and buzz of Kloof Street, with its collection of superb restaurants, bars and trendy boutiques--and just a few further to the nightlife hub of Bree and Long Streets. Yet just a short car journey from the Table Mountain cable car, the beaches of Clifton or Camp's Bay, and the V&A Waterfront. There's nowhere more central -- but come and see for yourself. We're waiting for you! ... more less
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- Also Known As:
- Derwent Hotel Boutique
- Derwent House Boutique Hotel Cape Town, South Africa