We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Hotel Accomodation”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Southern Sun Waterfront Cape Town
Ranked #30 of 106 Hotels in Cape Town Central
Certificate of Excellence
Surfers Paradise, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Hotel Accomodation”
Reviewed August 27, 2014

My husband and I have just returned home to Australia after 4 days at the Southern Sun Waterfront, in Cape Town. I would like to say a special thanks to all the wonderful staff at this hotel who made our stay very comfortable and memorable.In particular Rustim Mohamed, the hotel Concierge Manager who was just so helpful. Unfortunately for me I had a fall & sprained my ankle after a night out at a nearby eatery. The next day he personally accompanied me to the hospital for x-rays in the hotel private car. I can't thank him enough. I can't fault this hotel at all, is is clean & stylish, modern and breakfast was lovely. Well done to this hotel, keep up the good work. Lorraine
Gold Coast Australia

  • Stayed August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank beachhousegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review, August 30, 2014
Good day, Lorraine

Thank you for your wonderful review of our hotel.
I trust your ankle is healing well after your fall, and it didn't affect your holiday too much.
We are glad you enjoyed the hotel's facilities and the lovely remarks about the staff and especially Rustim have been forwarded on to them.

Kind regards
Devon Justus
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,819 reviews from our community

Traveler rating
    791
    748
    187
    56
    37
See reviews for
442
486
53
571
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 27, 2014

Spent four nights here at the end of a short tour of South Africa. The hotel is conveniently situated for the popular Waterfront District and operates shuttles to and from there at regular intervals. The hotel is also a moderate walk from Cape Town's central shopping and business district and is very close to the Convention Centre. Although a fairly standard tourist hotel, the Southern Sun is modern, the rooms are reasonably spacious and the staff are extremely friendly and accommodating. I would stay here again if coming to Cape Town.

  • Stayed August 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank frankthecat2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review, August 30, 2014
Good day, frankthecat2014

Thank you so much for taking the time to post your wonderful review on TripAdvisor.
We are glad that you enjoyed your stay and hope to see you when next you are in Cape Town.

Kind regards
Devon Justus
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 26, 2014 via mobile

I m in this hotel for 2 days and i swear i cant sleep. It starts at 8.30 and you wake up with that so much bad noise. I called the reception and told them to help me,but they told me that they cant stop this work until 17.00 pm!!!I said i want to sleep but they said we cant help!but how come! The stuff never helped me even i told them to change my room. Its the first time here but will be the last i swear....! So bad Hospitality

Stayed August 2014, traveled on business
Helpful?
2 Thank tturk61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review, August 30, 2014
Thank you, tturk61 for taking the time to review our hotel.

Our apologies for the noise during your stay at our hotel, as we are currently in the midst of a refurbishment program which will be complete around mid December. We do try our best to keep noise levels to a minimum during the refrubishment work which occurs between 09:00 and 16:00 during the week, so as not to disrupt guests.

We would love to have you back in the future to experience the hotel again once the refurbishment has been completed.

Kind regards
Devon Justus
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 23, 2014 via mobile

Apart from a slight discrepancy on arrival, the stay was perfect. The serving staff were amazing especially at breakfast, they moved mountains to provide exactly what we wanted from English mustard to omelettes cooked to order and the greatest variety of cooked and fresh breakfast foods I have ever encountered. The rooms were clean and had a beautiful view. Outstanding all round.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review, August 24, 2014
Thank you for your lovely review, A L.

I'm glad we could sort out your booking discrepancy upon arrival without too much fuss.
We are glad that you enjoyed our breakfast selection, and your feedback has been passed on to the departments mentioned.

Kind regards
Devon Justus
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Louis
2 reviews
Reviewed August 22, 2014

We stayed there for a couple of days and noticed that there is lack of Menu in the morning.always the same food.Thwe atmosphere is sad. Well located. friendly staff. comfortable rooms. Very boring channel.

  • Stayed August 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Baadshah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review, August 23, 2014
Thank you, Baadshah K, for taking the time to complete your review of our hotel.
We thank you for your feedback, as feedback received from guest's experiences help us to improve our product.
We are pleased that you found the staff, rooms and location pleasing and have passed your comments on to all departments.

Kind regards
Devon Justus
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 20, 2014 via mobile

We stayed for 3 nights & what a wonderful experience. First class service very clean spacious rooms, great room service & the breakfast was great. Convenient location helpful staff knowledge , Secured parking highly recommend
Brendan & Mary

Stayed May 2014, traveled as a couple
Helpful?
Thank Brendan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review, August 23, 2014
Thank you Brendan B, for taking the time to post such a wonderful review of the hotel and its amenities.

We are glad you had a wonderful stay with us, and we hope to see you back in the near future.

Kind regards
Devon Justus
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 20, 2014

The very friendly, courteous and helpful staff was what impressed me the most about this hotel - always someone greeting you with a smile on their face! Excellent service, food, hotel and location - within walking distance of the city centre as well as the V&A Waterfront (although the hotel does have a free half-hour shuttle to and from the Waterfront from 9am to 11.15pm), and is right across the road from the Cape Town International Convention Centre. We were very happy with our room and bathroom (separate shower and bath) although did find the cupboard shelves a bit small to accommodate two guest's folded clothes, etc. The shelves were ideal for a single business traveller though.

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Colleen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review, August 21, 2014
Thank you for the wonderful review, Colleen E.

We are glad that you enjoyed the services that the hotel offers, and your comments regarding the hotel staff have been forwarded on to them.

We hope to see you return in the near future.

Kind regards
Devon Justus
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cape Town Central hotels
0.1 mi away
Southern Sun The Cullinan
Southern Sun The Cullinan
#23 of 106 in Cape Town Central
1,567 reviews
1.3 mi away
Radisson Blu Hotel Waterfront, Cape Town
Radisson Blu Hotel Waterfront, C...
#32 of 106 in Cape Town Central
1,653 reviews
0.1 mi away
The Westin Cape Town
The Westin Cape Town
#24 of 106 in Cape Town Central
2,140 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Southern Sun Cape Sun
Southern Sun Cape Sun
#35 of 106 in Cape Town Central
836 reviews
0.7 mi away
Victoria & Alfred Hotel
Victoria & Alfred Hotel
#27 of 106 in Cape Town Central
1,432 reviews
0.3 mi away
Park Inn by Radisson Cape Town Foreshore
Park Inn by Radisson Cape Town F...
#51 of 106 in Cape Town Central
756 reviews
Show Prices
Show Prices
Show Prices

Been to Southern Sun Waterfront Cape Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Southern Sun Waterfront Cape Town

Property: Southern Sun Waterfront Cape Town
Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Cape Town Central
#25 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#30 Luxury Hotel in Cape Town Central
#32 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 537
Official Description (provided by the hotel):
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes' drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The decor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and is authentically South African ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Cancelon, getaroom.com, Travelocity, TripOnline SA and HotelQuickly so you can book your Southern Sun Waterfront Cape Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing