The location cannot be faulted, quality bars and restaurants on your doorstep and plenty of security all around which is very important in cape town. The reception is not always manned, we arrived at about 8pm (we did specifically mention this when booking) and there was no one there. One of the security guards for the area called one of the hotel staff to come and meet us which took about 20 minutes. This is not really acceptable as Cape Town is far from a safe city.
We stayed at the Charles in Superior room 7 which on the web looks like it has it's own big balcony which in actual fact, it doesn't. anyone staying on the top floor of the Charles has to walk up the stairs and along the balcony to enter the building. The room itself was as expected, a good size and nice and clean. We were disappointed with the small things like very little in the way of shampoo, conditioners etc. In every other hotel I have stayed in before and since this has been plentiful and replenished every day but not here.....Bring your own. Breakfast is served in a lovely small cafe just down the road, the food is great but there is a limit on the voucher provided as part of the B&B package.
I would recommend but seems a bit pricey for what you get.
- Official Description (provided by the hotel):
- Perfectly positioned in the heart of De Waterkant Village, The Charles is an intimate and charming boutique hotel. Inspired by traditional European City boutique hotels , The Charles has 13 rooms, 4 duplex cottages and a quaint cafe serving some of the best coffee and breakfast in the city. Our guests enjoy exclusive use of the roof decks overlooking the city as well as access to the tours and adventures desk to ensure you make the most of your stay. ... more less
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- Also Known As:
- The Charles Cape Town, South Africa