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“great location, good value for money”

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Urban Chic Boutique Hotel
Ranked #90 of 110 Hotels in Cape Town Central
Reviewed February 14, 2010

i've stayed at Urban Chic several times, its a regular location for me when on business in Cape Town.
Generally - friendly, if a little fumbling, staff, clean rooms, excellent cold & hot breakfast included in the price- which, based on the usual R950 room price, is very good value. Usual breakfast in a CPT hotel is going to set you back around R85.
Location cannot be beaten - 2 minutes to anywhere interesting on Long Street. Yes, it can be a little noisy - especially on Friday / Saturday nights- but this is a city hotel, right in the middle of the entertainment area, and that's why you're staying there.
No room service, which is agravating, but approx 15 places to eat on Long Street, so get out the room.
Nice modern rooms / bathrooms, floor to ceiling glass with mountain views.

For about 65GBP - what more do you want? I've stayed in more than a few hotels in Cape Town, this is the only one that doesn't double its rates in tourist season!

recommended.

  • Stayed: January 2010, traveled on business
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1  Thank AndySmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UrbanChic172, Manager at Urban Chic Boutique Hotel, responded to this reviewResponded July 5, 2010

Thank you for your enquiry!

We appreciate your valued feedback which allows us to constantly improve our services and facilities to promote our guest satisfaction.

We noticed you scored us 5/5 for Value and Location. 4/5 for Rooms, Cleanliness and Sleep Quality and 3/5 for service.

We take pride in our location as we are in the middle of the city centre, surrounding restaurants, bars, clubs and as you stated 2 minutes from interesting spots in Long Street and the Central Business District. Yes, on Friday and Saturday nights Long Street becomes populated by locals and visitors alike wanting to experience the vibe of the city which can lead to higher volumes of noise, approx 5% of our guests complain about the noise whereas others expect the noise levels because of the location of the hotel. We offer Room service in the evenings, perhaps it might have been a Sunday night when our restaurant was closed in the evening that Room Service might not have been available. Our Front Office staff have many recommendations for nearby restaurants in the area. Thank you for acknowledging our competitive rates, this we have been commended on by tour operators and travel agents in the industry who have all said that our rates offered consumers value for money and not forgetting our free value-adds for complimentary parking, full english breakfast and 20 mega bytes free internet during the stay.

We appreciate your review and hope that you will consider staying with us again when you plan your next business trip.

Kind regards

Urban Chic Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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236 - 242 of 309 reviews

Reviewed November 30, 2009

This charming hotel has a great location in Long Street. That's nice if you are looking for a a lively and exciting party of town. If you are however looking for a quiet night sleep, you may want to book elsewhere. We stayed two nights and found the noise to be hardly noticeable on the first night, but annoying on the second night when it went on until about 3 am.

  • Stayed: November 2009, traveled as a couple
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Thank Drifter_1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UrbanChic172, Manager at Urban Chic Boutique Hotel, responded to this reviewResponded December 13, 2009

Thank you for taking the time to right your review! Your feedback is vital to the success and growth of our business.

We noticed that we scored 5/5 for Service and 3/5 for facilities and location.

We take pride in our location and market ourselves as a Chic City Hotel, we aim to attract guests who visit Cape Town to experience the rich culture and vibrancy of the city.

Sincerly,
Urban Chic Management

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Reviewed November 14, 2009

Stayed here for 3 nights in January. A very stylish hotel. Great service. Secure parking in a nearby garage. I didn´t get the wifi to work so I had to use the computer at the front desk. But beware, the street outside (Long street) is very noisy and none of us got any sleep any of the nights we stayed there.

  • Stayed: January 2007, traveled with family
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Thank Flying_Marc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UrbanChic172, Manager at Urban Chic Boutique Hotel, responded to this reviewResponded December 13, 2009

Thank you for your review! We appreciate your feedback which is vital to the growth and success of our business!

We noticed that we scored 5/5 for Service, Rooms and Cleanliness and 2 for Value and 1 for Location.

We are located in the hubbard of Cape Town's City Centre and January is known to be peak season with more visitors to the area. Thank you for choosing to stay with us

Sincerly,
Urban Chic Management!

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Reviewed October 15, 2009

close to city centre, helpful staff, nice rooms but extremely noisy from 7am and all night!

  • Stayed: October 2009, traveled on business
    • Value
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Thank anushka10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UrbanChic172, Manager at Urban Chic Boutique Hotel, responded to this reviewResponded December 13, 2009

Thank you for your review! We appreciate your feedback which is vital to the growth and success of our business.

We noticed that we scored 5/5 for Rooms, 4/5 for Service, Cleanliness and Value and 2 for location.

We are situated in the City Centre and we market ourselves as a Chic Urban Hotel where one can experience the vibrant culture in the heart of Cape Town. We thank you for selecting us and trust we made your stay a memorable one.

Sincerly,
Urban Chic Management

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Reviewed September 21, 2008

Sort of shadowy reception where they gave me some 30 minute internet vouchers after sending me an email that there was 24 wi-fi for free.

The rooms were nice but all the talk on their website about soundproofing is nonsense, it was incredibly noisy all nights.

The breakfast was decent but if this is you budget, stay near the Waterfront or closer to Table Mountain. Long Street is great if you a backpacker looking for fun and $20 room.

  • Stayed: September 2008, traveled on business
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Thank saint77777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2007

The hotel overall is good, nice rooms, good parking and extrmely more affordable than V&A hotels.

So a good choice for cape town.

The position is central, the area is safe only 5 min drive from waterfront (100 ZAR taxi)

The hotel overall is very clean...only thing that bed sheets are all old and sometimes have scratches and some dirt... so we asked them to replace the sheets a couple of time... but they were very kind.

  • Stayed: September 2007, traveled as a couple
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1  Thank Checco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2007

First, I have to give credit to Vanessa at the front desk. We had two fairly substantial mix-ups with our travel agent and she really did everything within her power to straighten things out. Considering neither were her or the hotel's fault, that's huge!

The hotel's design is lovely and very modern (perhaps too modern if design for design's sake doesn't appeal to you). Great bed and nice linens, bathrobe. Our room had a great view of Table Mountain. The location is good and very central (easy access to hop on/off tour bus, Greenmarket Square), but it's also "exposed" to the real city, as opposed to being cloistered behind a guard house. My mom called the evening walk home from dinner "scary." That may be a reaction to a new city, but we were approached for money. And when we got to the main revolving door, it was blocked with milk crates -- not exactly welcoming. We had to roust the evening attendant to let us in a side door.

These are the kind of things that make one feel they aren't exactly in a well-established sort of place. That and the fact that when we called to have amenities brought to our rooms (because there were none there when we arrived) we were brought half-empty bottles of shampoo. This happened to both my mother and me. The lounge wasn't open on Sunday, and the man at the desk when we arrive on Sunday was -- though nice and willing to try -- totally out of his element. It seemed like they popped the night watchman at the front desk.

Overall, with thanks again to Vanessa, I would try somewhere else on my next visit to Cape Town.

  • Stayed: September 2007, traveled with family
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    • Business service (e.g., internet access)
2  Thank GLyons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Urban Chic Boutique Hotel

Address: 172 Long Street, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
#68 Luxury Hotel in Cape Town Central
Price Range: $85 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Urban Chic Boutique Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
Urban Chic Hotel has 20 bedrooms and luxurious en-suite bathrooms that offers everything that an overseas tourist or corporate client could want, in the form of comfort and state-of-the-art amenities. The well-appointed rooms all have air-conditioning, and wireless communication ensure instant internet access for laptop users. Our Rooms have large windows that offer breathtaking views of Table Mountain, Lions Head and Signal Hill. ... more   less 
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Also Known As:
Urban Chic Boutique Hotel Cape Town, South Africa

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