This hotel is rated as a 4 Star hotel, which it is not. If anything a 1 or 2 stars. The rooms are old, carpet is dark and shabby and who knows what lurks in the them. The shower doors get stuck, the tv is fuzzy, the air con is loud and hardly blows cold air, it's luke warm air. The curtains are ripped. The hair dryers are old and over heat. The food is left out for the flies to graze at breakfast and the only edible thing to eat was plain yogurt and musli, even their fruit looked gross.
The wifi is ridiculous, 100MB free per day which is gone in a milisecond.
I was there during a rugby tournament, the hotel and elevators smelled like a brewery. Even vomit in the entrance area that wasn't immediately cleaned up. They catered to the rudgy teams and I wasn't able to get room service because they were the priority and forgot about other clients who were not part of the rugby.
The staff were nice (restaurant & bell boys), but the lady at the front desk was rude and condescending when it came to the wifi. The bed was ok.
- Official Description (provided by the hotel):
- Located in downtown Cape Town, within walking distance of the city’s many attractions, the Fountains Hotel offers all the services and facilities you would expect from an inner-city hotel. A gym, pool, bar, buffet restaurant with a terrace and the friendliest staff in town, all contribute to make the Fountains Hotel a luxury home away from home. Do make use of our FREE internet of 100MB daily.The City of Cape Town boasts a wide range of attractions. These include three World Heritage Sites, a diverse mix of cultural, historical and heritage sites, outdoor and leisure activities, entertainment, nature and environment, and of course, luxury wining and dining.But when all the exploration, sight-seeing and shopping have worn you out, the Fountains Hotel will accept you with open arms. The reception at the hotel is a welcoming space, furnished with couches to create a relaxation area. Those who would like to keep an eye on the work side of things, can turn to the hotel’sbusiness centre.Friendly and knowledgeable staff offer a full concierge service and can refer guests to the tourism centre, which is also located in the lobby. This centre is equipped with flyers and information about all the popular tours and destinations in and around Cape Town. The multi-lingual staff can also help with any bookings that need to be made.The Fountains Hotel is a secure establishment. We have qualified staff and a security station at each entry point of the hotel to ensure that our guests remain safe. Three levels of underground parking provide secure parking for our guests.24-hour room service is also available ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Hotwire, Agoda, Cheap Tickets, Travelocity, TripOnline SA, Cancelon, Priceline, HotelQuickly and HRS so you can book your Fountains Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Fountains Hotel Cape Town, South Africa
- Fountains Cape Town