As a mature female travelling solo to Capetown for the first time safety was a concern. I need not have worried! This hotel was well situated and, once I had orientated myself to the area, I was able to walk to many of the main attractions (Waterfront, Bo Kaap, Museums, Company Gardens, District Six, Long Street etc.) with no problems. In terms of the hotel I suppose it depends on what it is you require. I usually avoid 'posh' hotels as I find it difficult to interact with other guests and I see a hotel as a base to sleep so as long as it is clean and welcoming then this does for me.The Fountains Hotel staff were all excellent and at no time did I ever feel uncomfortable eating or sitting in the bar area alone. All staff smiled and greeted me whenever I was there and they were all very helpful. The breakfast buffet offered a wide range of choice and was a good way to start the day. The hotel was busy whilst I was there and guests came from a wide range of countries, which I think improves the experience. Rooms were clean and although mine overlooked the fountains on the main road my sleep was never disturbed by traffic noise. Although the bathrooms have been updated there is still some room for improvement. The shower was always hot, the water pressure was good and shower gel and hand wash was provided. Plenty of clean towels were provided daily. However the accessories and general décor let it down. The small pedal bin in my bathroom was broken and every time I used it the lid fell off and the plug in the sink and bath did not function too well. There was a retractable washing line over the bath which I found useful if I did some hand washing. There is an ironing room but, as someone else has stated in a review, the 2 irons available are designed for normal domestic use and not 'heavy' use. These need to be more robust and have longer cords. One issue the hotel need to address is the Wi-Fi access as I was under the impression when I booked that this was free when it is not. The 1st 100mb are free and then there is a fee once this has been used. When I questioned that Wi-Fi was advertised online as being free I was shown the information on the reception desk which indicates that it is not - that said though, charges were not ridiculously high, as they are in many hotels! The lifts can be a tad slow. However, whereas I think a 4 star rating is a bit generous (maybe a 3) for what I paid for my 15 night stay I feel this hotel was good value and my stay was definitely enhanced by the fabulous staff. The water dispenser in the main lobby is an asset as there is constant access to free cold water.
- Official Description (provided by the hotel):
- Located in downtown Cape Town, within walking distance of the city’s many attractions, the Fountains Hotel offers all the services and facilities you would expect from an inner-city hotel. A gym, pool, bar, buffet restaurant with a terrace and the friendliest staff in town, all contribute to make the Fountains Hotel a luxury home away from home. Do make use of our FREE internet of 100MB daily.The City of Cape Town boasts a wide range of attractions. These include three World Heritage Sites, a diverse mix of cultural, historical and heritage sites, outdoor and leisure activities, entertainment, nature and environment, and of course, luxury wining and dining.But when all the exploration, sight-seeing and shopping have worn you out, the Fountains Hotel will accept you with open arms. The reception at the hotel is a welcoming space, furnished with couches to create a relaxation area. Those who would like to keep an eye on the work side of things, can turn to the hotel’sbusiness centre.Friendly and knowledgeable staff offer a full concierge service and can refer guests to the tourism centre, which is also located in the lobby. This centre is equipped with flyers and information about all the popular tours and destinations in and around Cape Town. The multi-lingual staff can also help with any bookings that need to be made.The Fountains Hotel is a secure establishment. We have qualified staff and a security station at each entry point of the hotel to ensure that our guests remain safe. Three levels of underground parking provide secure parking for our guests.24-hour room service is also available ... more less
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- Also Known As:
- Fountains Hotel Cape Town, South Africa
- Fountains Cape Town