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“Excellent service and very friendly people.”
Review of Sugar Hotel & Spa

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Sugar Hotel & Spa
Ranked #58 of 109 Hotels in Cape Town Central
Certificate of Excellence
Cape Town
Level 4 Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent service and very friendly people.”
Reviewed October 2, 2012

Bedroom 2 was the one for us. It was a Wonderful stay with an excellent breakfast. The tastefull and beuatiful decor made us feel very special. Very friendly and helpful staff made our stay a wonderful experience. Well done!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 814Nicola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
    255
    67
    14
    5
    3
See reviews for
45
185
38
37
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Capetown
Level 5 Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 28, 2012

7 bedroom boutique hotel with great staff and service.
Marvellous breakfast- the variety was great, could hardly walk after late bruch at 10h30

Close to grear restaurants, can recommend Piqualle
Stayed in room 5 with a small pool.
Modern AC, TV, and fast wi fi

Room Tip: Spa available
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bobby G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington, United States
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 24, 2012

The staff, the rooms, the food are all great. We have felt at home here. This will be our hotel of choice here in Cape Town. We got room 5 with our own pool, love it! A must for anyone looking for a home away from home

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dremolitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stellenbosch, South Africa
Level 6 Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 22, 2012

We only spent one night in this lovely boutique hotel in the heart of Cape Town, and it left us wanting for more. From the beautiful decor and the stunning, spacious room, to the professional staff and yummy breakfast - it was a true delight. Most impressive were those small touches and attention to detail more often than not lacking in most other establishments. Oh - and - it was the most gigantic bed we've ever slept in - talk about luxury! This one is definitely on our "return to" list.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KrazyCat_SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 18, 2012

Based on previous reviews, we booked into the Sugar Hotel and were not disappointed. It is extremely comfortable and the simple clean lines made it a delight in every way. With only 7 rooms, it certainly allows for personalised service and the staff were delightful, with visible input of the owners to ensure upholding of standards. The breakfast was simple, but delicious with decent fresh coffee in the rooms as well as the dining room. The rooms are spacious, beds very comfortable with great linen; there is good allowance to place suitcases when unpacking and ample cupboard space. Bathrooms have both bath, shower and separate toilet and are well appointed, even with a filtered water tap and there are bathrobes and slippers provided. The dining room flows out onto the pool area where one can relax (with good wine on offer) in privacy and comfort. The only potential disadvantage could be the seeming lack of elevator, but as there are only two flights of stairs, this was not a problem for us at all. We would definitely stay there again, as it offers great comfort and extremely good value.

Room Tip: We were in Room 7 which was very quiet, despite looking out on the main road.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenni S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 14, 2012 via mobile

After reading the reviews my husband and I decided to book the hotel. The moment we arrived and enter into the reception area (looks more like a home living room), I fell in love with the hotel! The staff showed us where everything was. He was genuinely friendly. I loved all the details in the hotel - the minimal eclectic African designs, the spaciousness of the rooms and bathrooms, the comfortable bed, the bath salt... It was just too bad we only stayed 2 nights. I'm already recommending the hotel to the people I know who are planning their trip to Cape Town. It's a great value for money too.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tpjmj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 26, 2012

Well, this is the first time I have left a tripadvisor review. And I am doing it becasue my stay at the Sugar hotel was one of the more pleasant and rewarding stays I have ever had in a hotel. Everything from the communication before my arrival to checking-in, the room, the quality of the bed, the staff, the food was top notch and a delight. I was in Cape Town on business and generally look to find a small "unique" hotel. There are only 7 rooms in this hotel - yet the staff are personal and friendly but never intrude. The breakfast is to die for!

Stayed August 2012, traveled on business
Helpful?
3 Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sugar Hotel & Spa

Property: Sugar Hotel & Spa
Address: 1 Main Road, Corner Main & Boundary Roads | Green Point, Cape Town Central 8005, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Airport Transportation
Hotel Style:
#20 Romantic Hotel in Cape Town Central
#24 Spa Hotel in Cape Town Central
#25 Family Hotel in Cape Town Central
#27 Business Hotel in Cape Town Central
#53 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sugar Hotel & Spa 5*
Number of rooms: 7
Official Description (provided by the hotel):
A sophisticated mix of raw brick, woods, stainless steel, porcelain tiles and glass sets us apart in style. Minutes from the Cape Quarter, V&A Waterfront, World Cup Stadium, Convention Centre, and a refreshing range of restaurants and night life. Enjoy our perfect position in the heart of the mother city. Retreat to a cocoon of comfort with natural fabrics and earth tones in our luxury en suite rooms. Enjoy spacious bathrooms with large showers for your private indulgence. Twin basins. Heated towel rails. We believe in the detail. Choose a view: Pool, Waterfront or Mountain? The quiet hillside suites, each with their private plunge pool, look onto Signal Hill - the "rump" of fabled Lion's Head mountain. Whether you're visiting for business or pleasure, you'll be well looked after. Pamper yourself with one of our Wellness treatments or relax, sipping sundowners, on the pool deck. Marc's Table, our in-house restaurant offers hearty breakfasts, light à la carte lunches and romantic dinners. Sip cognacs, after dark, in our cosy library. Sugar, for food requirements, provides a unique and specialized menu that suits any palette. We will prepare food to your request on instruction. Our daily menu is never the same, and warm hearty meals are prepared just for you. ... more   less 
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Also Known As:
Sugar Hotel And Spa
Sugar Hotel Cape Town Central
Sugar Hotel & Spa Cape Town, South Africa

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