The room on the 7th floor was clean and the decor pleasant enough, though the open plan bedroom/bath/toilet was a tad disconcerting! The lack of burglar bars on the street-facing windows means the rooms are not toddler friendly. I was irritated that I was not asked if I was ok with using the same white bedding for the whole week, and the empty bottle of body lotion was not replaced the whole time. There were dust bunnies under the bed when I went to retrieve an errant pen, and the laundry service was unpredictable. A welcome plus was the tea station in the room, but it lacked non-nutritive sweetener.
There was an unpleasant smell in the passage all week, but luckily not in the rooms. One of the two lifts only goes up to the 6th floor, which was at times inconvenient.
The restaurant served a good Continental and English breakfast, but the a la carte menu was limited. The staff was pleasant but untrained.
The central location of the hotel meant that Parliament and the major retailers were within easy walking distance, and all attractions in easy reach. Given the convenience and cost, I would probably stay here again.
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- Also Known As:
- Cape Town Diamond Hotel
- Cape Diamond Hotel Cape Town, South Africa