We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Central location, very basic” 3 of 5 bubbles
Review of Cape Diamond Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Cape Diamond Hotel
Ranked #81 of 106 Hotels in Cape Town Central
Dublin, Ireland
Level Contributor
180 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Central location, very basic”
3 of 5 bubbles Reviewed January 27, 2013

Central location is the best feature along with the cheap price on booking.com. Our double room on the 7th floor was tidy spacious enough with basic furnishings and a bath, no shower. There is a jacuzzi on the roof but it was out of order. Car parking across the road was a nightmare, with the hotel charging R100 per day. They have few spaces reserved on the 6th or 7th floor and that's where you have to park, or double park sometimes. But you have to get a token disc from the reception beforehand. Overall the stay was just okay, don't think we will return.

Room Tip: Higher up is probably better
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Sead J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

230 reviews from our community

Traveler rating
    44
    95
    55
    21
    15
See reviews for
22
90
37
40
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed January 12, 2013

Location is good. It's well connected to the railway station, long street, Wale street, church street etc, in any case the area is not very safe during the evening.

The room was, somehow, renovated, the bathroom was new, the bed was comfortable, but the room was very small and not cozy. The hotel did not offer much, the bath-tub on the rooftop was totally dirty and was not cleaned yet for the summer season! The external/emergency stairs were totally filthy and insecure. Probably they have been cleaned last time, during the World Cup. Furthermore the building was not safe at all in my opinion! The emergency exits could be open from the outside, the rooms’ doors had a very easy “lock” to break. Fortunately nothing happened during my stay.

The staff was very friendly and kind, excluding one receptionist that was extremely arrogant and unprofessional! It was quite difficult to communicate with her, considering the strong accent and the complete indifference towards clients’ needs! We had a late flight to Europe therefore we wanted to refresh before getting 12 hours on a plane. Hence we simply asked to check out in the late afternoon. After paying for 15 nights (FIFTEEN) I was expecting a little bit of flexibility. Sadly the “unpleasant receptionist” told us that this was feasible only if we were fully charged for another night at the hotel! Personally I found it impolite as insane! Considering that we have been “clients” for more than two weeks! Indeed after few hours I spoke with the hotel manager, who being Russian, knows how to deal with Europeans and she charged us 50% of the regular fare for a late check out.

To conclude, taking into account that the hotel was employing an enormous quantity of personnel, I believe they should, at least, improve the overall hygienic conditions! Starting from cleaning the stairs and providing training to the hotel-housekeepers! There were stains of toothpaste in my sink for my entire visit. Finally I still can’t understand how it works the rating system in South Africa, because this hotel cannot be rated as 3-4 stars and especially as boutique hotel! Considering that other hotels, in the city, were charging just a little bit more than Cape Diamond, I believe I have been scammed, but unfortunately it may happen!

I will definitely not return in this hotel!

  • Stayed December 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Andrea T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cape Town Central hotels

Hamburg, Germany
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed December 31, 2012

Stayed only 1 night. The staff was very friendly.
Unfortunately aren't the rooms as modern as the entrance area is.
I had a very simple and small, but tidy room.
Sadly I couldn't enjoy much daylght in my dark room.
During the night it was noisy.
However, their breakfast buffet was very good.

I wouldn't stay there for more than 3 nights...

  • Stayed December 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carolina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed October 7, 2012

Hotel with good value and well located. Nothing more.
The photos are far from representing reality. The hotel is quite deteriorated.
The receptionist Michaella was extremely helpful and careful with everything I needed during my stay at the hotel.
But some of the staff did not know give any information about the services of the hotel and the city. There were flies in the room, the window would not close and the room was cold at night. The elevator was not working right.
The breakfast was ok.

  • Stayed September 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank erikaprs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed September 17, 2012 via mobile

Stayed 2 nights. Hotel is in city centre so is good for getting around. Street is a bit dark at night so we didn't venture to far after dark. Room was a reasonable size. No safe in room. Bathroom door was a sliding one which could do with being replaced for a conventional door with lock. Breakfast was ok, standard affair. Staff friendly. Not bad for its price range.

  • Stayed September 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Paulj75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed August 5, 2012

This is a three star hotel situated close to a lot of tourist attractions, shops, bus and train station and V&A. The rooms are okay, but it is not very sound proof so you can hear the traffic and people in the hallway quite good. The breakfast is probably the standard of a three star hotel, not much to choose from and not that tasty.

The staff is friendly but not very service minded. After asking for an adapter for the fourth time we ended up buying one at the local supermarket.

  • Stayed April 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Hilledur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
193 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 bubbles Reviewed July 31, 2012

As we were traveling in a group, this hotel was chosen for us. It is not a bad hotel, just was not up to what I had expected.

The rooms are small, and cold. There is no heating, just a ceiling fan. The bed was comfortable, and duvet was warm. There is no soundproofing, so you can hear the lift (I was far from it), street noise, the people in your neighboring room, etc. There is no room safe (a must for South Africa).

I had no towels in the room, and had to call reception twice to get some. On Sunday their restaurant is closed, so the only option was an Indian food court across the road.

The staff were helpful. The breakfast was not bad. The location is great.

I would not stay here again.

  • Stayed July 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank roadwarriorafrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cape Town Central hotels
Fountains Hotel
#82 of 106 in Cape Town Central
3.5 of 5 bubbles 494 reviews
Parliament Hotel
#34 of 106 in Cape Town Central
4.5 of 5 bubbles 546 reviews
Hotel on St Georges
#69 of 106 in Cape Town Central
3.5 of 5 bubbles 421 reviews
Show Prices
Show Prices
Show Prices
City Bowl
Ikhaya Lodge
Ikhaya Lodge
#76 of 106 in Cape Town Central
4.0 of 5 bubbles 68 reviews
Tudor Hotel
#97 of 106 in Cape Town Central
3.0 of 5 bubbles 88 reviews
AHA Inn on the Square
#66 of 106 in Cape Town Central
3.5 of 5 bubbles 557 reviews
Show Prices
Show Prices
Show Prices

Been to Cape Diamond Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cape Diamond Hotel

Property: Cape Diamond Hotel
Address: Corner of Longmarket And Parliament Street | in the East City near Parliament, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#9 Best Value Hotel in Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cape Diamond Hotel 3*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com and Travelocity so you can book your Cape Diamond Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cape Town Diamond Hotel
Cape Diamond Hotel Cape Town, South Africa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing