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“Very nice Very Friendly”

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Mountain Magic Garden Suites
Vienna, Austria
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very nice Very Friendly”
Reviewed May 27, 2012

We stayed few days in the Mountain Magic Garden Suites, and we enjoyed it a lot. The view from the balcony was amazing and the location is very good. Owners are very friendly young couple and they were very helpful and always available.

Room Tip: Try to get the room on the top to have the best view. All rooms are very quite looking a garden
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  • Stayed February 2012, traveled as a couple
    • Value
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    • Service
Helpful?
Thank W M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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91 reviews from our community

Traveler rating
    70
    16
    4
    0
    1
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39
34
4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
New York City
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 16, 2012

I spent three nights here with my wife last December and it was hands down our favorite place we stayed during our month long trip around the south of Africa. The property is very nice, the neighborhood is just as advertised. The views of Table Mountain are just as good or better than the best pictures, and Kon and Nui really go out of their way to help you enjoy your stay and feel at home.

I'm always befuddled when I read people on sites like this quibbling about things like the size of a TV or the color of the paint at such an exceptionally nice, value-priced establishment like this. The Mountain Magic Suites are clearly advertised as "self catering". Since our suite was advertised as self catering I did not expect the same type of services one might receive in a 5 star hotel at ten times the price, such as maid service, a jumbo-tron flat screen TV, complimentary toiletries etc. To my surprise though, the management DID provide towels and fresh linens, daily maid service, toiletries and they even STOCKED THE FRIDGE with some basic breakfast and snack items plus tea and coffee! My expectations were exceeded at every turn. For the record, I travel for a living, log at least 150 nights a year in hotels, I have visited 40 plus countries on every continent and I am a picky and critical traveler/person.

This place is great, book it if you are lucky enough to get the chance.

  • Stayed December 2011, traveled as a couple
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Helpful?
1 Thank JerryDenim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed May 14, 2012

We stayed for a week, very pleasant owners who went out of their way to make us feel welcome - including providing breakfast for our first morning. The location is great and in good weather I am sure the views are breathtaking. The place was spotlessly clean but in need of a paint.
However the suite was limited - particularly trying to cook for 2 small kids on a basic 2 ring hob - no grill or oven. The layout of the suites (pretty much all one big room with wardrobe partition) also did not really work for us - once the kids were asleep we kind of had to go to sleep too!
And yes, the smallest TV in the planet.
I think this accommodation is great for those who can get out and about every evening, but not ideal for those with a very young family like us.

  • Stayed May 2012, traveled with family
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Helpful?
Thank Lee_Harrington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkokhombre, Owner at Mountain Magic Garden Suites, responded to this review, May 15, 2012
It is always a disappointment when guests are disappointed. That's why we describe the suite and the facilities in every detail on the booking sites. We do not plan to install grills or ovens in the kitchenettes, because most guests do not cook huge meals in the suites regularly, it is not how they were designed. We find the electric frying pan, 2 ring hob, microwave and toaster works well for the majority.

Regarding the layout of the suite, bear in mind that you booked the suite described on the marketing site as "semi open-plan," which is exactly what it is. Our Mountain Magic Suite, occupied at the time of your stay, has 2 bedrooms, and is a much better lay-out for families with small children who scream a lot. I disagree that we are not an establishment suited to families, as a matter of fact, about half of our visitors travel with children. That is why we do not charge for children under 9, and also have 2 cots available, one of which you utilised (free of charge).
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midrand, South Africa
2 reviews
Reviewed March 23, 2012

We arrived in Cape Town with no accomodation and on the off chance enquired at the Mountain Magic. Kon and his staff went out of their way to have a suite prepared and make us feel welcome. Thrilled by the location, the views, the comfort and the convenience of our suite, we extended our stay to 5 nights.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Grant R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Elizabeth, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 14, 2012

I found our suite needed to be updated, as the TV we had was the smallest colour TV I have seen in a long time. The sleeper couch was not comfortable and we also found the shower to be very small with only shampoo available in the bathroom. I had to go and buy toiletries as we always get these when staying in a guest house. The hairdryer had no adaptor and this I also had to go and buy. The owners I found to be very pleasant and the studio was neat and clean.
It just needs an upgrade. On the Sat morning it was very noisy from 06h45 as it sounded like people working in a house there and large machinery being used like steam cleaning carpets.
The studio also needs an aircon as it was extremely hot during the day and night and the fan did not help much. Receiving a breakfast for the next morning was a nice touch and very enjoyable.

Room Tip: Corner unit very hot and noisy
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  • Stayed March 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank 143Lesley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkokhombre, Manager at Mountain Magic Garden Suites, responded to this review, March 15, 2012
Hi Lesley, thanks for your review.
We always like to know where we can do better.
We will definitely look into getting bigger televisions and air-con units.
I would, however, like to correct a few facts:
There is indeed an adapter plug in the suite. Either me, Nolitha or Nolunthu are also there to help if an extra one is needed, and my cell phone is always on.
We provide a bar of handmade olive and mafura soap in the shower room and a dispenser of body soap in the shower.
The suites are serviced on weekdays, so I can guarantee that it wasn't us working the heavy machinery at 6.45 am. On weekdays, Nolitha and Nolunthu come in at 9am and they are very mindful not to disturb guests who like to sleep in.
We hope to see you again and that you will find our facilities more comfortable next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 12, 2012

We were looking for a comfortable place to stay for a family of 4 for 12 days - this was our first time ever in Cape Town and South Africa. Given our highly energetic children of 9 and 11 it was important for us to find a place they could move around freely while being safe. This place is ideal as it has it all: big and comfortable rooms, a kitchenette, a terrace, a garden and a swimming pool . It also has a braai (grill) in the garden that you are welcome to use.

The apartments are situated in a quiet yet quite trendy neighborhood – it offers stunning views of the mountains, a large selection of restaurants for every taste (and pocket) and it feels safe.

Unlike in other self-catering apartments, you will find the food in the kitchen for your first breakfast and the rooms are cleaned on weekdays. There are also beach towels available so you don’t have to bring your own if you prefer to leave room in your luggage... For a family of 4 it does make a difference (we know as we brought ours from the other end of the world – well, almost).

The place is ideal as is, but what makes it even more special and unforgettable is the very owners. Con and Nui are just superb hosts – we felt as if we were staying at friends’ place… They are welcoming, super friendly and helpful: be it a late night arrival, a plug adaptor malfunction, an early morning doctor search, an on-line ticket booking, what-to-see-and-where-to-eat tips … the list could go on – they are out there for you, always smiling, always willing to assist.

It was a perfect vacation and a home away from home for us and superb value for money. We are definitely planning to be back there one day…

  • Stayed January 2012, traveled with family
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Helpful?
1 Thank AgaAnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 23, 2012

Our son is 17 months old, so my wife decided that we should try self catering instead of a hotel and how right she was!

This place is super, with big comfortable rooms, a kitchenette, sitting room, a garden and a swimming pool - plenty of space for our son to play and being able to make porridge for him on demand was great.

The (new) owners Kon and Nui could not be more helpful, from a smiling meet and greet, helping with our cases and even going to buy us a plug adaptor for our appliances.

We found the location to be perfect - stunning views of cable mountain and, although a quiet residential area (and consequently felt very safe) easy walking distance of the many bars and retaurants on Kloof st.

If you hire a car (and think is is probably a must) the house is a perfect springboard for table mountain, camps bay( ten minutes away) and even going further afield to the winelands or the Cape of Good Hope. It was also very convenient to get into town, and the aquarium and the waterfront is great for kids of all ages.

Only (very very slight) word of caution is that a support beam across the centre of the roof would pose a danger of head clunking to anyone 6ft2 or over - though we were here for ten days and it only happened to me once...

All in all a truly great stay and, when you factor in the cost, absolutely amazing value - couldn't recommend it highly enough for a family vacation.

Room Tip: We stayed in the mountain magic suite
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  • Stayed November 2011, traveled with family
    • Value
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Helpful?
2 Thank TGiddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mountain Magic Garden Suites

Property: Mountain Magic Garden Suites
Address: 7 Rael Street | Tamboerskloof, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl , Tamboerskloof
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #50 of 125 Specialty Lodging in Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mountain Magic Garden Suites 3*
Number of rooms: 3
Official Description (provided by the hotel):
The Mountain Magic Garden Suites are situated in a quiet residential area on a no-through road. Each suite is a large self-catering apartment and all have their own balcony or patio. We're very family friendly, as two suites have their own garden and all guests can use our large pool and the green field next door. We try to offer a private and relaxing base to explore Cape Town that gives families freedom but private guests privacy and space too. ... more   less 
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Also Known As:
Mountain Magic Garden Suites Cape Town, South Africa

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