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Reviewed October 14, 2016 via mobile

Stayed here for a few nights before and for the start of my G Adventures tour.
The staff were so friendly and helpful, giving me a tour and taking me out one night.
They also are willing and really good at helping out with bookint excursions and overall are top notch!
I had 3 different rooms as got an upgrade to a private room which was really comfy with a great view of table mountain.
The dorms were also good with ensuite bathrooms and only 4 sharing.
Rooms were clean and comfortable and the showers were also really good.
The hostel has an adjoining restaurant and bar which has a really good vibe and the stay includes free breakfast here.
Would definitely recommend for backpackers and the like

Date of stay: October 2016
Trip type: Traveled solo
Thank Rachel H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded October 21, 2016

Hi Rachel

So glad to hear you had a great experience at Once in Cape Town, can't wait to see you when you are back in town

Regards

Sean and the Once team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2016

Staying in a Backpakers' for the first time, I was pleasantly surprised by the friendly staff, the delicious included breakfast and the very welcoming atmosphere that Once had to offer. The optional "No power hour"-activity that prohibits any technological devices and forces you to get to know the other guests better, was such a great initiative! However, great memories was not all we got to take home with us. Unwelcome little bugs chose to share our beds (with three of us) and the results are uncomfortable, itching bites that are still present 10 days after our trip. We slept on the first floor. I do understand that this can be challenging for an accommodation establishment, however it is a challenge that should be monitored and well managed! I believe that the issue will (if not already) be looked into, given the staff is as capable on this aspect as they were on all other service delivering aspects.

Room tip: Had a problem with bed bugs on the first floor
Date of stay: September 2016
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
4  Thank YolandiKnox
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 10, 2016

I stayed with a friend here on a recent trip to Cape Town and we could not have enjoyed it more! The staff were so friendly and welcoming and went out of their way to make sure we (2 girls) were 100% safe at all times, even walking us down to a couple of the best clubs further down the street. The hostel is clean and comfortable, with an amazing bar that always has a happy, chilled out vibe. The food is great (lovely free breakfast included too), the coffee is awesome - just what you need to perk you up after a night up Long Street. The dorms were plenty big enough for 4 and we had a fabulous view of table mountain from our shower. There are free activities arranged every week if you wish to join in and they booked several excursions for us - wine tours and shark diving and gave us loads of advice and information on each tour company. I had a great time here and would totally recommend it to anyone wanting to stay in a centrally located area. Lots of people come to drink in the bar who don't stay at the hostel as the atmosphere is so good - well worth staying at!

Date of stay: October 2016
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Fayebelline41
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 10, 2016 via mobile

Had an absolute blast at Once, awesome location and the staff are great fun and very accommodating to the needs of a traveller!
Well organised day trips go out every day, with the Once staff taking care of transport so there's no hassles. Awesome cafe/bar is attached if that's your thing, otherwise can chill out the back, where you can also have a braai or use the kitchen in peace.
Rooms are clean and comfortable, great breakfast provided also at Yours Truly cafe.

Definitely worth a visit, I enjoyed it so much I extended my trip to Cape Town!

Date of stay: October 2016
Trip type: Traveled solo
1  Thank CamJAnderson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 9, 2016 via mobile

Great place to stay in Town ! Cozy rooms with bathroom and awsome view of the Table Mountain . The breakfast is good . The hostel is very close to the Main street. It s a busy place during the weekend. Really
nice people work there!

Date of stay: August 2016
Trip type: Traveled with friends
Thank Federica M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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