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“Pre-Cruise Stay”

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Southern Sun Cape Sun
Ranked #35 of 106 Hotels in Cape Town Central
Certificate of Excellence
Burntwood, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Pre-Cruise Stay”
5 of 5 bubbles Reviewed June 24, 2014

My wife and I cruised from Cape Town, South Africa back to Southampton UK from 24th April to 17th May.
Prior to the cruise we were booked into the Southern Sun Cape Sun Hotel for 3 nights.
The hotel was spotless and the staff very friendly and most helpful.
The food, we decided to have the buffet, was excellent, plentiful and a good variety of choice.
Cape Town was very clean and extremely busy, we were however advised not to walk out after 6pm, and there were very few people that we observed from our bedroom venturing out in the evening.

During our stay we visited Cape Point and Cape of Good Hope, an excellent tour.
Whilst driving around on this tour we did notice quite a few secured properties, with alarms and barbed wire, a little discomforting.

We also booked a days Safari at Aquila Game Reserve, this was a 2hr drive from our hotel, passing vast acres of vineyards. When we arrived at the game reserve we were served breakfast, which was most welcoming, before we ventured out into the game reserve on open trucks.
We were pleasantly surprised to see so many animals and after about 2.5 hrs returned to the base camp where we were served lunch.
A most gratifying experience and fully recommended.

Room Tip: Book a room that overlooks Table Mountain. A Spectacular view.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David EJ Heaven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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837 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (191)
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Mexico City, Mexico
Level Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed June 21, 2014

I enjoyed my recent stay at the Southern Sun Cape Sun.
I did not chose the hotel but after my stay would probably come back if in town.

The location is good, although on winter or at nights there are some nearby streets which do not look that safe. The hotel itself is pretty decent, biz standard style. The food was rather above my expectations and they offer a good food-to-go basket if you need it. Anytime.

I had a problem with the shower which they did not manage on time and I think it is because there was not much that could be done overnight. In my room the water was pouring constantly out of the bathub for it had a slightly wrong inclination. Appart from that (in any case the cleaning was well done every day), no other inconvenients to mention!

Room Tip: Room 2010 has a problem with the bathtub. I guess it may also be the case of others, so if you encon...
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RM00184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 17, 2014

One of the older but very charming hotels in Cape Town. It is situated in the city center of Cape Town. The staff are friendly, the hotel has a great atmosphere and the restaurant and bar is highly recommended. You will love the trip up to your room in the glass elevators! My room was spacious, clean, and had modern fittings. I also loved the window that opened up to reveal a stunning view of the Cape Town Waterfront, from my room on the 26th floor. The surroundings appear to be safe and there are various shops and malls to visit. Keep your wits about you anyway. I will definitely be back!

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Heinrich M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 16, 2014

excellent service from valet to reception to poter to room to breakfast. thanks for Wi-Fi. The room was kept clean all the time. The hotel is located in the city centre an dvery close to all amenities, especially banks. I liked the coffee station at the breakfast room.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Thokozani C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlydeJong2014, Manager at Southern Sun Cape Sun, responded to this review, September 6, 2014
Dear Thokozani C
Thank you for taking the time to post a review about your stay at the Cape Sun.

It is wonderful to see that you enjoyed our central location in the City and in particular our friendly staff and breakfast and coffee offering. Your feedback is highly appreciated.

I look forward to welcoming you back to the Cape Sun very soon.


Warm regards
Carly de Jong
Rooms Division Manager
Carly.dejong@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panjim, India
Level Contributor
83 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed June 6, 2014

Had the pleasure of staying in Southern Sun Cape Sun in Capetown for two nights end Feb'14. The hotel is very conveniently located in The Mall area of Cape Town which is where you would want to be. Surrounding the hotel are a number of restaurants that you can savor good South African cuisine and Green Market Square is just behind the hotel. If you like to party, Long Street is just around the corner. The rooms are nice and spacious, good view from the rooms if you take the Top Floors. Avoid the rooms facing Table Mountain on a windy night, as the breeze can get the windows rattling and give you the feel of a horror movie....but the view that you get from your rooms of Table Mountain the next day is amazing. the friendly staff in the Lobby bar and the restaurants, make you want to come back for more.

Room Tip: High Floor room if its not windy
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AMRHoliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlydeJong2014, Manager at Southern Sun Cape Sun, responded to this review, September 6, 2014
Dear AMRHoliday,
Thank you for taking the time to post a review about your stay at the Cape Sun.

We appreciate your wonderful comments about our hotel, and I am pleased to see that you enjoyed every aspect our central location in the City, clean and spacious rooms, great staff and of course the view! During summer time we do experience high winds on the upper floors but I hope that this will not deter you from choosing the Cape Sun again on your next visit to Cape Town.

I do hope to welcome you back to the Cape Sun soon.


Warm regards
Carly de Jong
Rooms Division Manager
Carly.dejong@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Level Contributor
103 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed June 3, 2014

This hotel doesn't have on-site parking but you arrive and the valet takes over and give you a receipt so when you want your car back they bring it to you (for a daily fee). What a pleasure, it was efficient and the staff friendly. Check-in was smooth and quick, then into those outside lifts which are something else. Room on 30th floor had amazing view of the mountain and it was a good size with a nice bathroom. Furnished nicely with flat screen TV, fridge etc. At the bar in the lobby we had a few drinks with friends before hitting the town and the selection wine by the glass is good, the barman was very helpful and kept bringing us more ice and peanuts. tried to use Wi-Fi but couldn't find hotel on there so just used my own, we forgot to ask if they had Wi-Fi available when we checked in. I see from another review that there is a shuttle to the waterfront, we didn't know about that either but we went to a restaurant called HQ which was walking distance +/- 10 minutes and all was fine. breakfast next morning was very good too. Only bad thing was the noise of the wind during the night, it was howling and was so loud, maybe because we were so high up although the weather wasn't good either.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarionCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlydeJong2014, Manager at Southern Sun Cape Sun, responded to this review, September 6, 2014
Dear MarionCapeTown,
Thank you for taking the time to post a review about your stay at the Cape Sun.

We appreciate your wonderful comments about our hotel, and I am pleased to see that you enjoyed every aspect our central location in the City as well as our friendly staff and clean and comfortable rooms. We do offer a wifi service throughout the Hotel, the service provider is “Always On” . You are able to log on with a password that is provided on your room registration card. I am sorry if this has not been properly communicated on check in.
In spite of this and the high winds that does occur during inclement weather, I am grateful that we were able to leave a good lasting impression

I do hope to welcome you back to the Cape Sun soon.


Warm regards
Carly de Jong
Rooms Division Manager
Carly.dejong@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 1, 2014

Came for a congress. They took care of their guests. service was good everything was as expected. It was definitely a five-star hotel. They have a very nice elevator and you can see the whole view of Cape Town.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Aron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlydeJong2014, Manager at Southern Sun Cape Sun, responded to this review, September 6, 2014
Dear agrinshtein,
Thank you for taking the time to post a review about your stay at the Cape Sun.

I am pleased that you enjoyed your stay whilst attending a conference, and that our iconic lifts, friendly staff and super city views made a lasting impression. We appreciate your feedback and look forward to welcoming you back in the not too distant future.


Warm regards
Carly de Jong
Rooms Division Manager
Carly.dejong@tsogosun.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Southern Sun Cape Sun

Property: Southern Sun Cape Sun
Address: Strand Street, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Cape Town Central
#17 Spa Hotel in Cape Town Central
#32 Family Hotel in Cape Town Central
#35 Luxury Hotel in Cape Town Central
#43 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Cape Sun 4*
Number of rooms: 368
Official Description (provided by the hotel):
Right in the centre of where it's all happening and with magnificent views over Table Mountain and Robben Island, the four star Southern Sun Cape Sun is ideally located for visitors who want to experience one of the world's most beautiful cities. Hotel guests are invited to make use of facilities like the free Wi-Fi, indoor pool, fitness centre and Camelot Spa. For business needs the hotel offers nine fully equipped conference venues with space for up to 650 delegates There are many great restaurants and bars within walking distance but our free shuttle bus departs regularly to the nearby Victoria & Alfred Waterfront providing convenient access to a range of harbour-side restaurants and first class shopping, offering great appeal to visitors in search of an indulgent escape. ... more   less 
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Also Known As:
Southern Sun Cape Sun Hotel Cape Town Central
Southern Sun Cape Town
Southern Sun Cape Sun Cape Town, South Africa

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