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“Charming and Peaceful” 5 of 5 bubbles
Review of Kensington Place

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Kensington Place
Ranked #20 of 106 Hotels in Cape Town Central
Certificate of Excellence
Chino Hills, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Charming and Peaceful”
5 of 5 bubbles Reviewed April 15, 2014

Our first stop on our SA vacation and we were so pleasantly surprised. Small and quaint. You get to know all the employees who are so sweet and helpful. We stayed four nights here and was centrally located to all the things we had planned to do and see in Cape Town. Close to the Water Front, to Camps Bay and to Table Mountain. They were also very helpful in arranging our transportation. Prior to arriving the manager made reservations to some of their favorite restaurants as a possible suggestion. This was so helpful after traveling for over 30 hours. They turned out to be wonderful suggestions. Breakfasts were wonderful and we especially loved the large bowls of fresh fruit. The view of Table Mountain from our room was wonderful. Definitely recommend this relaxing and stylish hotel.

  • Stayed March 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iamcapetonian, Duty Manager at Kensington Place, responded to this review, July 28, 2014
Dear Cindy B,

Thank you very much for the kind review and we are so glad to hear that you enjoyed your stay with us at Kensington Place. We aim to offer each and every one of our guests a tailor-made Cape Town experience, thus ensuring that you feel right at home.

We look forward to having you return to Cape Town and Kensington Place.

Sincerely,
Cobus
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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318 reviews from our community

Traveler rating
    295
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
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English first
Holmes Chapel, United Kingdom
Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed April 7, 2014

Our final stop off for four nights at the end of our wedding and honeymoon tour in SA. We chose this gorgeous boutique hotel as we had been before in 2010 and fell in love with it. It was so nice to see some of the the same welcoming faces still working here. Michael and Blessings especially.
We adored the breakfasts here last time and were hoping they were the same, thankfully they were. Amazing. In such a perfect setting too.
The room we had this time was even nicer than the last one (if that can be possible) we had an amazing view of Table mountain from one balcony and Lions Head from the other.
We cannot recommend this hotel highly enough, and will most certainly be returning.

Room Tip: I cannot imagine there is a 'bad' room.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vanessa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iamcapetonian, Duty Manager at Kensington Place, responded to this review, July 28, 2014
Dear Vanessa C,

Thank you very much for your positive review of Kensington Place. We were absolutely delighted to have you return to Kensington Place and I'm so glad to hear that we were able to host you during your honeymoon in Cape Town and South Africa.

We definitely look forward to having you return to Cape Town and Kensington Place in the not-too-distant future.

Sincerely,
Cobus
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grantham, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 18, 2014

Beautifully decorated, comfortable rooms, friendly staff, superb breakfast, great location - so overall a pretty perfect stay! We loved the stylish reception and breakfast area, and my usually difficult to please husband was effusively complimentary about his choice from the excellent range of breakfast options.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheEnthusiastZA, General Manager at Kensington Place, responded to this review, June 6, 2014
Hi Susan S

Very happy you enjoyed your stay - and of course the breakfast! Personally, I have to make a concerted effort not to overindulge on Lisa's homemade granola!

Thank you for taking the time to review Kensington Place!

Best wishes from Cape Town
Austen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milano
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed March 9, 2014

We stayed here for 3 nights, and all of them have been very nice.
The hotel is gorgeous, the staff very nice as everywhere in South Africa.
The breakfast is excellent!
Located just 10 minutes from the water front area, is a perfect point to start discovering Cape Town.
The hotel manager has always helped us in making reservation in very good restaurant for the evening.
We really had a plesant stay.
Plus it's a small B&B and so it's very quiet...perfect for honeymoon and relaxing

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank edwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheEnthusiastZA, General Manager at Kensington Place, responded to this review, June 5, 2014
Salve edwells!

Thank you for reviewing Kensington Place. I am so happy that you had a wonderful time in South Africa - please come and visit us again for your anniversary!

Sincerely
Austen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
81 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
4 of 5 bubbles Reviewed March 3, 2014

We arrived a day late and very early in the morning, but our room was ready. Everyone at KP is so nice and helpful. The had pre-booked different restaurants for our dinner but we were exhausted, jet-lagged, had our days and nights mixed up, etc. so we did not leave the hotel. One of the managers, Michael, had the kitchen put together something for us so we didn't starve. That was above the call-of-duty and so very appreciated. The only meal they provide is breakfast, which was very good but the service was not good on the one morning we ate there. Our server was a young girl who I think was still asleep. I ordered an egg with the yolk cooked hard. My "sandwich" came with a runny egg so I pulled it off the sandwich and ate everything else. We didn't have time to have it re-made as our tour was leaving shortly. Nevertheless she didn't even ask me about it, never refilled our coffee, my hubby's toast arrived after he had finished the rest of his breakfast. Other than that our stay was lovely. Nice comfortable rooms, good shower, comfy bed, very quiet. The only reason we probably would not stay at KP again is the lack of on-site dinner. And that certainly is a personal preference. I cannot fault the hotel at all.

Room Tip: There are only 8 rooms and I'm sure they're all great... ours was.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Zoeycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheEnthusiastZA, General Manager at Kensington Place, responded to this review, June 5, 2014
Dear Zoeycat

Thank you for the positive review! I've investigated the incident at breakfast - I believe Precious served you. At the time she had recently joined Kensington Place and still learning the ropes. Since then she has become an invaluable member of the team and guests have been delighted by her.

My biggest concern is the fact that it wasn't clearly communicated to you that we provide breakfast, lunch and dinner at the hotel. I find this immensely frustrating considering the amount of time and effort we invest in providing this service. I have addressed this with my management team.

I hope that I can welcome you back to Cape Town and Kensington Place in the not-too-distant future.

Best wishes
Austen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, United Kingdom
Level Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed February 25, 2014

Unfortunately we were only here for I night but will be back. It's a cool place to stay, well chosen contemporary art, stylish furniture and a pleasant and comfortable place to relax. And possibly the best hotel breakfast we've had, no low fat yoghurt here thank goodness. Our room was very comfortable, great view and the bed was excellent. The staff were helpful and charming and the recommended local restaurants were very good. Wish there were more hotels like this.

Room Tip: We had the view over CT which was super
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheEnthusiastZA, General Manager at Kensington Place, responded to this review, March 3, 2014
Dear Richard A

Thank you for your review! I am very happy you had a such a lovely (albeit short!) stay with us. Please come and visit us again!

With kind regards

Austen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed February 22, 2014 via mobile

My husband and I stayed here on our first visit to Cape Town. We had a beautiful, big and comfortable room. The staff could not do enough to help us and made some great dinner recommendations including a delicious Greek restaurant at a local square. The breakfasts are the best I have ever had. The hotel is ideally located and we walked into town and back. It's also very close to table mountain. My only minor gripe is the tiny, cold pool!

Stayed December 2013, traveled as a couple
Helpful?
2 Thank Niamh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheEnthusiastZA, General Manager at Kensington Place, responded to this review, March 3, 2014
Dear Niamh G

Thank you for reviewing Kensington Place! Always a pleasure to receive such positive feedback - it's a tribute to my wonderful team.

I am so sorry that the pool was so cold - I am in the process of upgrading the heat pump to take the chill off during winter.

Please do visit us again.

Kind regards

Austen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kensington Place

Property: Kensington Place
Address: 38 Kensington Crescent | Higgovale, Cape Town Central 7405, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#8 Romantic Hotel in Cape Town Central
#18 Family Hotel in Cape Town Central
#20 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kensington Place 4.5*
Number of rooms: 8
Reservation Options:
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Also Known As:
Kensington Place Hotel Cape Town Central
Kensington Place Cape Town, South Africa

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