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“They simply 'Tick ALL the Boxes'”

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Southern Sun The Cullinan
Ranked #25 of 110 Hotels in Cape Town Central
Certificate of Excellence
Reviewed February 6, 2013

Okay, so there are many Hotels out there that are nice, neat, clean, friendly, etc, etc. So what makes this Hotel so eminent? So glad u asked... they simply 'Tick ALL the Boxes'. We (my husband and I) also had the most wonderful gastronomic experience at this Hotel. The Chefs are Highly Talented and Simply Brilliant! Their dinners were so good we only missed dinner once during our 4 night stay... Beef Chin, Oxtail, and Chicken Roulade - The Best Ever! (if u live in C.T. don't walk...run) The dinning room is spacious, the layout is so well done - no traffic-jams, the variety of food is beyond generous and the quality is 'Fit for a King' There's even a section for diabetics at the breakfast buffet, and a separate section for the pork - its like they've thought of everything! This Hotel does S.A. proud! This was our fourth stay at the Cullinan Hotel and ... 'it just keeps getting better' (hope this letter does them justice)

Room Tip: All rooms are good as they have different views, I however prefer the sunny side facing the water fr...
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  • Stayed: February 2013, traveled as a couple
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1  Thank Di R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarryReed, General Manager at Southern Sun The Cullinan, responded to this reviewResponded February 12, 2013

Dear Valued Guest,
We appreciate you taking the time to provide us with your feedback. I am so pleased that you experienced our warm hospitality and do hope that you will be able to visit Southern Sun The Cullinan again soon.
Regards
Garry Reed | General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,251 - 1,257 of 1,738 reviews

Reviewed February 4, 2013

Just came back from vacation and my husband and I thoroughly enjoyed our stay. Friendly staff, great breakfast. Loved those smoothies! It's wonderfully located and the rooms are spacious and comfortable. The shuttle service to the Water Front are so convenient and made it so easy to get around. Thank for giving us such a lovely stay.

Stayed: January 2013, traveled as a couple
Thank Kasonde B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarryReed, General Manager at Southern Sun The Cullinan, responded to this reviewResponded February 12, 2013

Dear Valued Guest,
Thank you so much for your kind comments. We appreciate it tremendously. I have already shared them with the team and they are inspired. I do hope that we will have the opportunity to welcome you back soon.
Regards
Garry Reed | General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2013

I was part of a group of 6 individuals attending meetings in Cape Town. We all found the hotel to be superior to other hotels at which we had stayed in S. Africa

The hotel has an elegant facade and very spacious foyer. The rooms are well designed with modern conveniences. The breakfast buffet was exceptionally good and all staff were very courteous and helpful.

The Fitness Centre is convenient and adequate.

  • Stayed: January 2013, traveled on business
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Thank broadway2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarryReed, General Manager at Southern Sun The Cullinan, responded to this reviewResponded February 4, 2013

Dear Valued Guest,
Thank you for your kind comments and feedback. We are delighted that you had such a great stay and do look forward to welcoming you back in the near future.
Regards
Garry Reed | General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2013

Good hotel with great friendly staff who always have a smile and are willing to help. Breakfast buffet was great with everything you could possibly want. Rooms have enough space without feeling too cramped.

Room Tip: register as a frequent guest for 2 hours of free wi-fi daily
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  • Stayed: January 2013, traveled on business
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Thank Damo35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarryReed, General Manager at Southern Sun The Cullinan, responded to this reviewResponded February 2, 2013

Dear Valued Guest,
Thank you for your kind comments and feedback. We are delighted that you enjoyed your stay and look forward to welcoming you back in the near future.
Regards
Garry Reed | General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2013

We were on our honeymoon touring South Africa and the cullinan was our final stop. The staff were aware it was our honeymoon and upgraded our room, layed on champagne, roses and chocolates. It was a lovely gesture and made our stay very special.

  • Stayed: January 2013, traveled as a couple
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Thank jpcronin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarryReed, General Manager at Southern Sun The Cullinan, responded to this reviewResponded January 31, 2013

Dear Valued Guest,
Congratulations! I am thrilled that we could be part of your honeymoon and create life long memories for you.
I will pass your comments on to our team and do hope that we can welcome you back on your first anniversary.
Regards
Garry Reed | General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2013

My family was visiting from the States and we had the very good fortune of staying at The Cullinan. We found the accommodations to be excellent and the staff to be so warm and welcoming that we soon felt like old friends. The hotel is extremely well located with easy access (walking distance) to the Convention Center and City Sightseeing Tours, as well as Long Street. The Cullinan also offers half hourly, complimentary shuttle service to and from the V&A waterfront. The food was fabulous with a great selection. And, the concierge was quickly able to offer some great alternatives when our plan for the day fell apart. We HIGHLY recommend The Cullinan to anyone looking to be pampered and treated like a treasured friend.

  • Stayed: January 2013, traveled with family
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1  Thank Marianne365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarryReed, General Manager at Southern Sun The Cullinan, responded to this reviewResponded January 31, 2013

Dear Valued Guest,
Thank you ever so much for your kind comments and feedback. I am delighted that you had such a great stay and that our team took good care of you.
I look forward to welcoming you back in the near future, and do hope that I will have the opportunity to meet you personally.
Regards
Garry Reed | General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2013

Had a bad experience previously and thought it wise to give it another chance.Pleasantly surprised at many a changes made by new manager. The restuarant is tops with xcellent service and staff.Cleaning staff just as friendly. . My compliments to the new manager !We will be back at this lovely hotel.Highly recommended.

  • Stayed: January 2013, traveled with friends
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Thank Hermann21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarryReed, General Manager at Southern Sun The Cullinan, responded to this reviewResponded January 27, 2013

Dear Valued Guest,
I am humbled by your kind comments, and indeed we have been working extremely hard over the past 3 months to improve our delivery and our guest experience.
It is however, thanks to a phenomenal team here at Southern Sun The Cullinan that we have made some very positive changes.
Please do say hello upon your next visit, it would be great to meet you personally.
Regards
Garry Reed | General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Southern Sun The Cullinan

Address: 1 Cullinan Street | Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Cape Town Central
#12 Spa Hotel in Cape Town Central
#21 Business Hotel in Cape Town Central
#25 Luxury Hotel in Cape Town Central
#28 Romantic Hotel in Cape Town Central
Price Range: $172 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun The Cullinan 4*
Number of rooms: 394
Official Description (provided by the hotel):
Only The Cullinan Hotel offers views of all of the Mother City’s main attractions: Table Mountain, the harbour and ocean, the V&A Waterfront and the city skyline. Marble pillars and floors and lush furnishings, transport guests into a world of luxury complete with individualized four-star services. A pool and gym offer the perfect way to relax after a day of business meetings or sightseeing and the choice of bars and restaurants is sure to meet everyone’s tastes. ... more   less 
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Also Known As:
Southern Sun The Cullinan Hotel Cape Town Central
Southern Sun Cullinan
Cullinan Hotel Cape Town
Southern Sun The Cullinan Cape Town, South Africa

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