I had found this hotel via trip advisor and was sure to book well in advance to secure our room. After a long flight we arrived at our room, which was beautiful and comfortable, but there was a smell of drains in the bathroom.
We approached staff to advise of the situation, they assured us they would resolve the situation. After a day out enjoying the city we returned to find the room still smelled. We again explained the situation to staff and they moved us to a different room without any hassle, which happened to be a suite with its own TV room. The room exceeded our expectations and really made up for the disappointing start to our stay. The hotel is decorated in a beautiful African style.
The hotel is walking distance to some of the best restaurants in the area as well as Long St and a very short taxi ride to the V&A.
The hotel is set in the lovely heritage square and felt really safe and tranquil in a bustling city.
Breakfast was a nice cooked meal and a welcome start to the day.
This hotel really was a wonderful start to our first trip to SA. If in Cape Town again I wouldn't want to stay anywhere else!More
- Free Wifi