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“Enjoyed our stay”

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Protea Hotel by Marriott Cape Town Sea Point
Ranked #74 of 110 Hotels in Cape Town Central
Reviewed December 12, 2013

We stayed here for five nights & just loved it.
The location great , easy walk to the beach, restaurants & some shopping.
The breakfast was very good with variety. Room was very clean, had a balcony with a view.
Liked the pool area, but the pool was cold. Staff were super & helped us make arrangements for trips to tourist area. We used the hotel bus for transportation with a small fee.
Would stay here again should I be lucky enough to return to South Africa.

Room Tip: Have a room with a view & nice balcony
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  • Stayed: November 2013, traveled as a couple
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Thank 255Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotels, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this reviewResponded December 16, 2013

Dear 225Barbara

Thank you for writing this review and for the reviews of the Cape Town attractions you visited.

We have a great location to explore the best of Cape Town or just take it easy whilst shopping or exploring restaurants in the area.

There are more restaurants & shops to experience and we look forward to welcoming you back.

Summer is here and the pool deck is one of the places to be to catch some sun, order lunch or have drinks on the deck.

We wish you safe travels.

Kind Regards
Janneman Britz
General Manager
Protea Hotel Sea Point

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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281 - 287 of 359 reviews

Reviewed December 9, 2013

Breakfast was just the best in the morning and staff are very friendly and helpful especially because there was about 20 of us.
The room was very clean and their service was good too, The area was quite good as you can have a lovely walk in the morning and can easily reach the waterfront. Would recommend the stay.

  • Stayed: October 2013, traveled on business
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Thank AnmolAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotels, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this reviewResponded December 16, 2013

Dear AnmolAM

Thank you for the review and for staying with us.

We have an awesome TEAM at the hotel and they are always striving for the best GUEST service. I have conveyed the compliment and we do look forward to welcoming you back again. There is much more to do in Cape Town.

Kind Regards
Janneman Britz
General Manager
Protea Hotel Sea Point

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

I stayed here for business for 6 nights last month. It is in a great location one block from the Promenade and with supermarkets and restaurants within easy walking distance. The room was clean and bright with a partial sea view from the balcony. There were 2 things which let it down for me
1. My room was above the restaurant and a few times a day esp at weekends they would play a tinny recording of Happy Birthday very loudly. It was so annoying that I would wake up in the morning with the tune in my head.
2. Housekeeping, whilst v efficient, were very noisy. I was woken at 7.30 one morning by them trying to get into my room. And if in your room during the day you could hear the constant banging of doors as they went in and out tidying - please give them doorstops to use!

This is a busy hotel being used by many tour groups and the lobby area and lift can be very congested but the front desk staff were very friendly and helpful even when they were obviously rushed off their feet.

  • Stayed: November 2013, traveled on business
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Thank Winfred D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotels, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this reviewResponded December 16, 2013

Dear Louloutraveller

Thank you for staying with us and for the review.

The restaurant is very popular for birthdays due to our location and the kids playroom. I would be happy to assist you with a room on the top floor during your next stay.

We have noted the comments on housekeeping and have invested in door stoppers. We are continuously reminding the TEAM that our GUESTS would like to sleep in in the morning.

Wishing you all the best during for your travels.

Kind Regards
Janneman Britz
General Manager
Protea Hotel Sea Point

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Reviewed December 8, 2013

We stayed in the hotel for two nights, on our travels through South Africa, found it comfortable and clean, Breakfast first morning was manic due to so many German visitors wanting all the attention of the chef and the staff, food was adequate and plentiful, once it was all on the plate waiting for the eggs and toast. We would come back and stay , the pool was very cold, and a few cigarette butts lying around the floor area. Due to public training in the conference rooms when out for a break. all in all a decent well positioned Hotel . Had it been hotter sure the pool wqould have been well used.

Room Tip: We had the eighth floor, it seemed roomy and we had an excellent view of the sea. Quieter up this h...
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  • Stayed: November 2013, traveled as a couple
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Thank TheOldgit38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotels, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this reviewResponded December 16, 2013

Dear TheOldgit38

Thank you for the review and for staying with us.

I am so happy that the weather allowed you to see Table Mountain during your visit. There are many more attractions to be seen on your next visit.

My apologies for the cigarette butts and the delay during breakfast. We are committed to providing the nest GUEST service and i have spoken to the TEAM.

Kind Regards
Janneman Britz
General Manager
Protea Hotel Sea Point

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Reviewed December 7, 2013

i stayed in a family room. It felt a bit too small
I have to work every day so when its cold and windy outside, the family is in the room with me.
Thats when things get a bit crowded
We had a nice swim and tan at the pool
We had a nice lunch at Spur which is right next to the hotel

  • Stayed: December 2013, traveled with family
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Thank Johnathan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotels, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this reviewResponded December 8, 2013

Dear Johnathan N

Thank you for staying with us and posting a comment on TripAdvisor.

We have taken your comments into account and will try another room type for you. We have 7 conference rooms available and there is Wi-Fi throughout the hotel – the communal table in the lobby is an option and I am sure we can find you a quiet corner.

There are many indoor activities and attractions for the family to do when Cape Town weather does not play along.

I look forward to welcoming you back.

Kind Regards
Janneman Britz
General Manager
Protea Hotel Sea Point

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Reviewed December 5, 2013

The receptionists were all nice, as I booked trips at home, but anyone of the local travel agency came at the hotel. I gave the vouchers and they all helped me finding the next day the local guide. My room 303 was perfect with a small balcony. The hotel is in a nice area of the town. You can easily reach the "Waterfront", with nice weather, also on foot (about half an hour walking).

  • Stayed: November 2013, traveled solo
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Thank chantal196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotels, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this reviewResponded December 9, 2013

Dear Chantal196

Thank you for staying with us and for writing the review.

I can see from your reviews that you had an incredible time in Cape Town. There are a few more attractions to explore and I look forward to welcoming you back and making sure we exceed your expectations.

Kind Regards
Janneman Britz
General Manager
Protea Hotel Sea Point

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

went on a week end away and had a amazing trip, location was perfect, rooms were very spacious and clean, staff were friendly and helpful, stayed in a superior room which was very spacious and has a small balcony with a side sea view
Breakfast was good, with a wide variety of juices and cereals to choose from
will recommend this hotel to anyone who is looking for a good 4* accommodation which is centrally situated to all tourist attractions in cape town

Room Tip: superior rooms are quiet spacious with a small balcony
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  • Stayed: December 2013, traveled on business
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Thank 777Mrp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotels, General Manager at Protea Hotel by Marriott Cape Town Sea Point, responded to this reviewResponded December 5, 2013

Dear 777Mrp

Thank you for posting a review on TripAdvisor.

It sounds like you had a memorable visit at Protea Hotel Sea Point and in Cape Town.

Next time when you are in town – spend some time on the pool deck on the 4th floor or try the Sea Point Pavilion for a day of relaxation and soaking up the sun.

I look forward to welcoming you back soon.

Kind Regards
Janneman Britz
General Manager
Protea Hotel Sea Point

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Protea Hotel by Marriott Cape Town Sea Point

Address: Arthur's Road | Sea Point, Cape Town Central 8005, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 On the Beach Hotel in Cape Town Central
Price Range: $125 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Cape Town Sea Point 3*
Number of rooms: 124
Official Description (provided by the hotel):
Located a block away from Sea Point Promenade and the cool Atlantic shoreline, this stylish three star hotel guarantees GUESTS an experience that’s freshly different. Protea Hotel by Marriott Sea Point is a comfortable oasis for corporate and leisure travellers alike who want to experience the best of Cape Town in a tranquil beach house feel. Protea by Hotel by Marriott Sea Point is Freshly Different. This seaside hotel offers either mountain or sea views from the rooms and the vast range of amenities ensures a home-away-from-home feel. The hotels’ most talked about is the interactive lobby and lounge area. Minutes away from Camps Bay beaches, V&A Waterfront and the CBD; not to mention the beautiful Cape Town promenade. ... more   less 
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Also Known As:
Protea Hotel Cape Town
Protea Hotel Sea Point
Protea Hotel By Marriott Cape Town Sea Point South Africa

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