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“Great Location - Outstanding Staff” 5 of 5 bubbles
Review of The Commodore

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The Commodore
Ranked #41 of 106 Hotels in Cape Town Central
Certificate of Excellence
Alpharetta, Georgia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Location - Outstanding Staff”
5 of 5 bubbles Reviewed June 12, 2013

Stayed at the Commodore for Business in late May 2013 for 5 nights - find it hard to complain. Great location - close to V&A and all attractions (e.g. restaurants, bars, waterfront, etc.) Staff couldn't have been friendlier or more helpful. Agree with previous reviews that the room amenities could be updated - but the breakfast buffet was very enjoyable and will certainly stay there again when I next visit Cape Town. Easily arranged a late checkout for my afternoon flight back to London and certainly had no problems or complaints. Once again, three cheers for the staff!!

Room Tip: Last visit stayed on the "street side" ( no noise problems) - but for views would recommen...
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  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,125 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
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English first
Cape Town Central, South Africa
1 review
2 of 5 bubbles Reviewed June 10, 2013

The hotel staff are extremely friendly and helpful, the room was lovely although I think outdated and old fashioned. Stayed one night and was not very impressed as check out time is 10am however at 8 am a staff member entered our room as he wanted to check the bar fridge this could have waited till we had checked out as i was still sleeping. At 9am the cleaning staff also knocked on our door but then said they would come back later, i felt very rushed and was made to feel like i had to leave my room. Went down for breakfast and was looking forward to the buffet, loved that the coffee is poured for u at the table however it was ice cold, the buffet looked well presented and a large variety of food was available, however the hot food i have never not enjoyed my breakfast and i found the hot breakfast uneatable. It was cold, tastless and even the eggs that are made to order were awful my omelette was over cooked and served to me in pieces and my partner asked for soft poached eggs she got hard poached eggs and when served to her there was water on the plate. This breakfast is R165, I would rather eat at spur for R20

  • Stayed June 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tiana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed June 9, 2013

The hotel has a prime location in central Cape Town near the V&A waterfront and close to good restaurants and shopping. The accommodations were comfortable, our room had an excellant view of Table Mountain. The breakfast offered in the lobby is typical European style, and is worth the money. The staff were helpful, and were willing to assist in any mannor possible.

Room Tip: Ask for a view of Table Mountain.
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank unstable_table
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed June 2, 2013

This hotel has clearly seen better days. Our room was small, the king-sized bed hard with lumpy pillows. The bathroom was old-fashioned and tiny. You had to set both the hot and cold taps in the shower to make it function. In order to operate WIFI you have to obtain a code from reception and type it in each time you use your laptop. The staff make up for the lack of comfort; they were all universally charming and helpful. We arrived at the hotel at 10.30 a.m. having endured an 11 hour flight from London. Although check in was not until 2, Muneeb, the guest relations' manager got us into our room at 11 a.m. The bar staff remembered our names and the drinks we liked. Even though our meal at dinner in the restaurant was almost inedible the waitress was efficient and helpful. The hotel is positioned near the V and A waterfront which many people love but we found the waterfront underwhelming - noisy with poor and expensive restaurants.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AlstroemeriaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, Massachusetts
Level Contributor
59 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed June 2, 2013

The service here was very good, the rooms were clean and comfortable. The location is perfect. It is only a few minutes walk from the Victoria and Albert Waterfront and the neighborhood feels very safe. We enjoyed both the bar and the restaurant. We were here for two nights and overall we felt we could not have had a better introduction to Cape Town.

  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jaymat44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wexford
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

Having read some of the previous reviews I was a little hesitant when our tour guide told us that we were booked into the Commodore. I shouldn't have worried. From first arrival to our eventual departure we had nothing but 5 * service. Unfortunately I was taken ill on our third day there. The hotel arranged for a doctor to visit within the hour. We had to stay an extra 3 nights but the hotel made sure that we had everything we needed. The hotel is handy for the Waterfront area which must have an eatery for just about every taste, along with live music. Thank you to all of the staff 10/10

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BirdingTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dartmoor
Level Contributor
60 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed May 18, 2013

This was our third stay in this very well positioned hotel only a few minutes from the Waterfront.
We enjoyed an excellent room on the executive floor with a balcony and wide ranging views. However the bathroom looked tired and was in need of new fittings if this was to be called an executive room.The staff were attentive and most helpful. The breakfasts were plentiful and the service adequate. We had to ask for toast and more coffee which we have never had to do previously. We thoroughly enjoyed our stay although we could be tempted to 'shop around' before our next visit to this lovel city. We certainly saw no suggestion of 'ladies of the night' and we were at the bar quite late in the evening!

Room Tip: Ask ,as we did for, a room with a balcony and a view.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ChasDartmoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Commodore

Property: The Commodore
Address: Portwood Rd | Portswood Square, V & A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Cape Town Central
#37 Business Hotel in Cape Town Central
#38 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
#49 Family Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Commodore 4*
Number of rooms: 236
Official Description (provided by the hotel):
Located at the Victoria & Alfred waterfront; panoramic views of Table Mountain & the Atlantic Ocean. ... more   less 
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Also Known As:
The Commodore Hotel Cape Town Central
Commodore Hotel Cape Town
Commodore Cape Town
The Commodore Cape Town, South Africa

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