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“Warm Hotel with Great Service!” 4 of 5 bubbles
Review of The Commodore

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The Commodore
Ranked #41 of 106 Hotels in Cape Town Central
Certificate of Excellence
Vancouver, BC
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Warm Hotel with Great Service!”
4 of 5 bubbles Reviewed June 20, 2011

We stayed at the Commodore for 5 nights in June and we were pleasantly surprised. The hotel lobby is comfortable with a nautical theme which makes it unique from other "chain" hotels. However, what makes this hotel stand out from others is the level of service. The hotel staff are very well trained and polite with the guests. I also thought the breakfast buffet was outstanding and the hotel is within a short walk to the waterfront. I would definitely recommend the Commodore.

  • Stayed June 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank kenfVancouver_BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,125 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
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Ireland
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed June 14, 2011

Stayed at this hotel for our honeymoon on our 5 night stay in Cape Town. We were upgraded to a suite, the room was amazing with a great view of Table Mountain. The service at this hotel is fantastic. Breakfast was great, plenty of choice. I compare every hotel I've stayed at since this hotel and nothing compares to it. It was the best hotel experience I have had. Its in a great location less than 5 min walking to the waterfront.

Room Tip: tell the hotel if its a special occasion
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  • Stayed July 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 2007todate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southport, United Kingdom
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed June 2, 2011

This is the second time we've stayed at The Commodore. Once again it was our last stop on a busy touring holiday of South Africa and time for a few days R & R.
This hotel is just superb. Check in, Concierge, service, Management, Guest Relations, you name it, the standard of service is just so good here. Nothing is too much trouble and all of the staff operate together like a well oiled machine. They all make you feel like a valued guest and not just another customer. Nothing is too much trouble.
The rooms are light and fresh well cleaned and sheets changed daily. The breakfast buffet is great and service in the dining room excellent.
Lovely reception, lounge bar, outdoor pool spa and gym. Hotel location is perfect for the Waterfront and local amenities are just a few steps away.
We would highly recommend this hotel. We're already planning our next trip to SA and wouldn't consider staying anywhere else in Cape Town.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank itsgottabehot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewvH, Manager at The Commodore, responded to this review, June 6, 2011
Thank you for such wonderful compliments, it really is a great feeling knowiing that we were in some way or another able to add something to your vacation. I must mention that as you say the service was superb, I can honestly say that it boils down to the staff wanting to go the extra mile and wanting to make a difference.

Your review is much appriciated and brought many smiles to the team

All the best

Andrew van Hasselt
Deputy General Manager
The Commodore & PortsWood Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed June 1, 2011

Hotel is very close to the Waterfront. It is a little bit old.
The Air Conditioning has its own personality, but it at least it did not went on strike.

Breakfast is very good.

  • Stayed December 2010, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sweiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 30, 2011

Very nice hotel.Couldn't fault it. Pool was not heated so don't planto swim in winter months. Rooms spacious and very clean. Friendly staff, top service.Excellent unbeatable value if you want to be closeto waterfront action. Highly recommended - we'd definitely go back.

  • Stayed May 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with OctopusTravel

Helpful?
2 Thank 14Freckles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewvH, Manager at The Commodore, responded to this review, June 6, 2011
Greetings from a wintery Cape Town, thank you for some womderful comments on the hotel and the staff, It was a pleasure to have read your comments and knowing that we made a difference on your stay makes us really feel freat.

All the best and look forward to welcoming you back soon.

Kind Regards


Andrew van Hasselt
Deputy General Manager
The Commodore & PortsWood Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, Scotland
Level Contributor
78 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed May 30, 2011

We were to stay at the Commodore for our last 2 nights of our 14 day sojourn in South Africa. While on a wine country tour at the start of our visit, a couple of people had intimated the Commodore was good but wasn't the best of quality. So we had a few reservations about what we'd find. However, I'm pleased to say, we had a lovely stay in this hotel. The concierge guys were great - on arrival, departure and during our stay organising cabs and so forth. The lobby area is just what you'd imagine with a name like Commodore - quite masculine, traditional and naval. Our rooms were very comfortable but the only problem was they were not air conditioned; they had a "blower" that looked like air con but it only afforded minor cooling. I simply slept with a sheet rather than the duvet and it was fine but proper air con would have made all the difference. We had a meal in the hotel on our first night and the service was excellent and a very decent meal too. The barmaid didn't know how to make a Manhattan and neither did her boss but we showed them how and they appreciated it! Small pool area but very nice with excellent shower rooms and changing area if you have a late departure. OK, there are other hotels at the Waterfront that offer posher rooms and posher service but if you're out and about all day, do you really need this? By the way, next time we go to Cape Town, think we'll stay up town. Waterfront is really touristy.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravelManGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndrewvH, Manager at The Commodore, responded to this review, June 7, 2011
What a pleasent review, it really was great to know that we exceeded your expectations, pity about the air conditioner , although happy to stay that we are in the process of replacing them with newer models.

I can honestly say that I our staff play a big role in ensuring the sucess of the hotel and making our guests feel that they are part of the Legacy Family.

All the best


Andrew van Hasselt
Deputy General Manager
The Commodore & PortsWood Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 4, 2011

The room was quiet which is what I asked for. It was a good size nicely furnished with a lovely view towards the sea. It also had a small balcony.

Room Tip: Ask for a room in the top floor.
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  • Stayed May 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with OctopusTravel

Helpful?
1 Thank Dalzellst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Commodore

Property: The Commodore
Address: Portwood Rd | Portswood Square, V & A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Cape Town Central
#37 Business Hotel in Cape Town Central
#38 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
#49 Family Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Commodore 4*
Number of rooms: 236
Official Description (provided by the hotel):
Located at the Victoria & Alfred waterfront; panoramic views of Table Mountain & the Atlantic Ocean. ... more   less 
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Also Known As:
The Commodore Hotel Cape Town Central
Commodore Hotel Cape Town
Commodore Cape Town
The Commodore Cape Town, South Africa

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