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“Denis Mugarra” 5 of 5 stars
Review of Radisson Blu Hotel Waterfront, Cape Town

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Radisson Blu Hotel Waterfront, Cape Town
Ranked #23 of 106 Hotels in Cape Town Central
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Denis Mugarra”
5 of 5 stars Reviewed August 6, 2014 via mobile

The Raddisson BLu Waterfront is a top rate hotel,my wife and I were completely satisfied with the service,the ambiance and proximity to the sea.The breakfast is fit for a King.The lifts guarantee security because you cant go up without an access card.To crown it all every top of the hour their is a complimentary shuttle to the V&A waterfront.
The only downside are the renovations going on so theres some noise during the day.
Would definitely visit again

Stayed August 2014, traveled with family
Helpful?
2 Thank Denis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Radisson Blu Hotel Waterfront, Cape Town, responded to this review, August 11, 2014
Dear Denis M,

Many thanks for the great feedback of the Radisson Blu Hotel Waterfront.

I do apologize however for any inconvenience caused with the construction which is currently taking place.Please note the refurbishments will be completed towards end of September 2014 with new reception area as well as refurbished conference venue.

I am delighted received such positive feedback from our guests and we are happy to hear that we fulfilled your expectations.

We look forward to welcoming you back to the hotel in the future.


Best regards
Debra Sivertsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (355)
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English first
Dubai, United Arab Emirates
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed August 5, 2014

First two nights of our stay ,we were allocated a small room, below our expectations in the hotel and got bad attitude at the reception, despite my husband is a Gold member of Club Carlson. We planned to stay 9 nights. BUT, after my husband showed his dissatisfaction with the situation, the problem was solved quite efficiently by management of the hotel. We were moved to a bigger room with stunning view on Atlantic Ocean and were offered complimentary wine. I personally find Radisson Blu Waterfront the best of the Radisson we stayed in, and we stayed in few. Being able to see raging ocean and soaring seagulls from the bed of your room is a nice experience. Hotel staff is very friendly and helpful, especially porters. Gym is nicely equipped. I had facial done at spa and the lady was very knowledgeable and professional. The hotel is built as a ship, with white and blue decor, that creates a bit of cruise feeling. The location is very good, close to V&A Waterfront and city center. My husband and I enjoyed our stay at RB Waterfront immensely and looking forward to be back.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank Theronova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Radisson Blu Hotel Waterfront, Cape Town, responded to this review, August 6, 2014
Dear Theronova,

What a fantastic review and we appreciate the time that you have taken to provide us with your valuable feedback.

I am extremely happy and grateful for your business and am glad to read that you enjoyed your stay with us. Also ecstatic that you were able to also experience all the facilities we have on offer and have passed this great feedback onto our staff members as well.

Can't wait to welcome you back soon!


Best regards
Debra Sivertsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Africa
1 review
4 of 5 stars Reviewed July 30, 2014

Not my kind of hotel but great for business people. Very formal, most hotels are but even the atmosphere was. The staff were great, especially Leticia I think her name was. The manager at breakfast. Her memory is like a sponge! She met me once and since the first day would take my tea and exact breakfast order to my exact table without me even asking! I just stepped in, she said morning and went straight to it. I asked once if they had greek yoghurt, on the first day, they didn't, but she didn't stop till she got a hold of some during my stay. Completely unnecessary but I was very impressed! The gym/fitness centre was rather disappointing in size but I could have beared with it, if it wasn't for the stench. Only 6 people and I had to walk out. Better ventillation is required or some windows! The shuttle service is a great addition in the package and the wi- fi, perfect.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Sharleen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Radisson Blu Hotel Waterfront, Cape Town, responded to this review, August 4, 2014
Dear Sharleen D,

Many thanks for taking time to write a review of the Radisson Blu Hotel Waterfront.
Wow what a great review and especially mentioning Letitia and her passion she has.

I am so delighted you enjoyed your stay with us and the facilities on offer.

Many thanks for your constructive feedback with regards to the gym ventilation and please note this has been brought to their attention.

Looking forward to welcoming you back when next in Cape Town.


Best regards
Debra Sivertsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed July 28, 2014

The Radisson Blu Hotel Waterfront is a clean and comfortable hotel, great for business travelers. Our room was spotless and comfortable. The staff are great and were very helpful whenever we needed our rental car or had a question. We had room service breakfast our first morning, and it was delicious, reasonably priced for room service, and delivered right at the requested time.

My main quibble with the hotel is the location. It isn't at the V&A Waterfront, which is a long walk away. The shuttle only runs once an hour and wasn't useful for us, since we had 9:00 am tickets to go to Robben Island, and the shuttle doesn't start running until 9:00. We drove our rental car and parked at the Waterfront, which was quite inexpensive compared to parking in most large cities.

Room Tip: There is a lot of construction going on, so ask for a room away from the construction area.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank IllinoisTravel4Fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Radisson Blu Hotel Waterfront, Cape Town, responded to this review, July 29, 2014
Dear Illinoistravel4fun,


Many thanks for taking time out to review our property.

Firstly my apologies for us not being able to assist you with a transfer to the clock tower precinct Robben Island departure point.
Please be aware that we do offer complimentary have shuttles to/from the V&A Waterfront every hour starting at 9am correct but please do note we could have possibly assisted should you have enquired the day before.

Besides this issue you experienced at the hotel, I am delighted however to read your positive and great feedback with regards to our concierge service, staff and of course delectable breakfast buffet.

Wishing you safe travels and looking forward to welcoming you back to the Radisson Blu Hotel Waterfront.


Best regards
Debra Sivertsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed July 28, 2014

We had a lovely night at the hotel. We especially enjoyed the spacious room and sea view we had from our room. The lay out of the room is very comfortable. Breakfast was delicious!!! Staff is very friendly and helpful and make you feel at home!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Jacques M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Radisson Blu Hotel Waterfront, Cape Town, responded to this review, July 29, 2014
Dear Jacques M,

Thank you for taking the time to write your review on your recent stay with us.

I am delighted to hear that you enjoyed your experience with us at the Radisson Blu Hotel Waterfront.

Many thanks for your complimentary remarks regarding the staff , rooms and of course our wonderful breakfast spread.

Looking forward to welcoming you back soon.


Best regards
Debra Sivertsen
General Manager








Best regards
Debra Sivertsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2014

Our first stop on our trip to South Africa and Botswana, we enjoyed a pleasant stay at the Radisson Blu in Cape Town's waterfront area. The best surprise was the food at the hotel's own restaurant; my husband had one of the best steaks of his life (he claims) and I had a deliciously prepared kingclip (local fish) filet. The breakfast buffet was included in our rate and the food was abundant and well-prepared, and service was good. The staff was always attentive to our needs and helpful with any suggestions. The rooms were very comfortable, and ours in particular at an excellent mountain and ocean view. All in all, it surpassed our expectations and provided a great launch for an amazing African adventure!

Room Tip: Ask for a room on the north side with views to both the waterfront and mountains
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Flamingo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Radisson Blu Hotel Waterfront, Cape Town, responded to this review, August 4, 2014
Dear Flamingo B,

Thank you for your positive review of the Radisson Blu Hotel Waterfront!
Your feedback is appreciated, so thank you very much for taking the time to let us have your comments.

Am so delighted your enjoyed your stay with us and also pleased to know we could be the start to many memories you created whilst in Africa.

Your complimentary remarks to our food and especially staff has been passed on and well received thank you.

We looking forward to welcoming you back when next your travels bring you to South Africa!


Best regards
Debra Sivertsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 27, 2014

I stayed here for 10 days in April 2013. It is a great hotel in a good location they have a spa in the hotel with a large hot tub. Very clean hotel and not a bad walk down to the harbour side where there are loads of nice bars restaurants cinema etc. this is a place I would gladly return to this hotel

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Radisson Blu Hotel Waterfront, Cape Town, responded to this review, July 29, 2014
Dear David M,

We would welcome you back to the Radisson Blu Hotel anytime!
Many thanks for your wonderful feedback and am so delighted you enjoyed your stay with us.

Wishing you many more returns to our wonderful country and especially the Radisson Blu Hotel Waterfront where we could again exceed your expectations.


Best regards
Debra Sivertsen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel Waterfront, Cape Town

Property: Radisson Blu Hotel Waterfront, Cape Town
Address: 100 Beach Road | Granger Bay, Cape Town Central 8005, South Africa (Formerly Radisson SAS)
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Cape Town Central
#10 Spa Hotel in Cape Town Central
#15 Family Hotel in Cape Town Central
#15 Business Hotel in Cape Town Central
#23 Luxury Hotel in Cape Town Central
#26 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Radisson Blu Hotel Waterfront, Cape Town 5*
Number of rooms: 177
Official Description (provided by the hotel):
Uniquely located on the glittering azure waterfront of Cape Town, the hotel has the majesty of the legendary Table Mountain soaring behind it and every shopping and eatery delight beside it. It’s also a heartbeat away from Cape Town’s pulsing business centre, an easy stroll (or complimentary shuttle) to the famous Victoria & Alfred Waterfront with its myriad of world-class shops, restaurants, cinemas and colourful working harbour, or a short hop to Africa’s most beautiful beaches and the call of our lush and ancient winelands beyond. The state-of-the-art Cape Town International Convention Centre is a mere 5 minutes away.The Radisson Blu Hotel Waterfront provides the finest service, setting and comfort making your stay always one to remember and certainly one to repeat. ... more   less 
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Also Known As:
Radisson Cape Town
Cape Town Radisson
Radisson Blu Hotel Waterfront, Cape Town South Africa

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