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“Value for money, stunning location, rowdy crowd on weekend”

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De Waterkant Village
Ranked #94 of 110 Hotels in Cape Town Central
Reviewed November 27, 2012

The location is beatiful, but there are too many rowdy midnight dwellers making noise with cars and yelling at one another after they leave the drinking bars or clubs in the early hours of the morning. We were woken by revving of cars, loud music and people talking at 4h30. The geyser is very small and there was not sufficent hot water for 6 of us to take a shower in succession.

The facilities are comofortable and conveniently located though, with beautiful scenery all aroung. The area is very safe and we walked to nearby restaurants and shopping areas without feeling insecure.

Overall good value for money, but wish the noise level could be addressed.

Room Tip: Choose rooms away from the nightclubs on de waterkant and somerset streets
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  • Stayed: November 2012, traveled with family
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Thank Crocodile07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 - 105 of 207 reviews

Reviewed November 26, 2012

The Charles is conveniently located between the V&A, and the city centre. The refurbished and remodelied older houses provide a funky yet pleasant atmosphere, with roof terras overlooking the area. A very nice breakfast is served a block away under a shady tree.
The friendly and helpful staff is a pleasure to deal with.

Room Tip: On friday night the bar may get a bit noisy.
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  • Stayed: November 2012, traveled as a couple
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Thank Travis11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeWaterkantVillage, Manager at De Waterkant Village, responded to this reviewResponded November 28, 2012

Dear Valued Guest,

Thank you for your review of your stay and experience with us at The Charles in De Waterkant. We are delighted that you have enjoyed your stay and we look forward to welcome you back in the near future!

Kind Regards,
Ian Reed

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Reviewed November 9, 2012

The Pros: Make no mistake, this hamlet of period houses located within view of the harbour and Table Mountain is stunning. It is within easy reach of the V&A Waterfront and the City Centre. It is also very popular with the gay community which seems to be the staple customer base for the many great bars and restaurants in this area.
The Cons: We stayed in late October at the start of the main season. It was a constant struggle to find anywhere to park, especially during the working week as many of the Cape Town office staff seemed to prefer to park in the surrounding narrow streets. The alleged private security covering this area were hardly ever seen and were especially absent when we received a caller every night at 9pm asking for cash "to guard our car". Our apartment had a roof deck above our sleeping quarters with amazing views BUT this was available to at least three other premises and also available for private parties to rent. The prospect of getting an early night was potentially bleak but luckily only one evening was disrupted in this way. Furthermore the sole Brai (barbecue) station on the site was located immediately next to our lounge window. Again, we were very fortunate that nobody else used it as this would have been extremely annoying. We waited three days for an extra set of keys to appear (between the four of us i.e.two couples sharing a two bed apartment) and the maid seemed unable to turn up much before 5pm most days. She completely missed the dead cockroach under our bed, the cigarette end under the sofa cushion and seemed incapable of washing any crockery or glasses that hadn't been put in the sink for her. Perversely, our linen was only changed the day before our last night. Quality control of cleaning staff functions thus seemed to be non existent. Our apartment did not have air conditioning and I would be surprised if any of the others have either. This means that you need to have some windows open. Be advised that the surrounding streets are VERY noisy everyt night; this isn't just due to road traffic but also a plethora of party animals wending their way home noisily, in the small hours.
Conclusion: If you are a party animal, this is just the place for you. If you aren't, look elsewhere as this will not be any kind of holiday for you. In fact it will be treat to get back to work!

Room Tip: Check everything out from every angle first. The publicity material presents a very rosy and optimis...
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  • Stayed: October 2012, traveled with family
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1  Thank JonahSwashbuckler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeWaterkantVillage, Manager at De Waterkant Village, responded to this reviewResponded November 28, 2012

Dear Valued Guest,

Thank you for your detailed review of your stay with us at De Waterkant Village.

The poor service received by our housekeeping team is inexcusable and this has been addressed with the guilty parties. This is most definitely not the quality of service we at De Waterkant pride ourselves on. It will be good to note that as part of our Green Initiative, we have implemented all linen changes to take effect after every 4th night. Linen and towels can and will be changed sooner if so required.

De Waterkant is a vibrant village, famous for its variety of entertainment and eccentricity with ample bars, restaurants and clubs to entertain. For future guests, if you prefer a quiet, restful ambiance, we can recommend alternative accommodation options within the Village & Life portfolio or please confirming the location of your apartment should you require a quiet stay.

Kind Regards,
Ian Reed

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Reviewed November 4, 2012

Stayed here last week for one night. Really good location with plenty of bars and restaurants around. From the check in desk, which is hard to find, I then had to walk another two blocks to my apartment. The place was clean and tidy and would stay there again if we had too.

  • Stayed: November 2012, traveled on business
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Thank Bryce Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2012

My very first trip to Capetown and I cannot wait to come back in 2014, and reserve room 6. My daughter Sofe Paterson has stayed at your establishment several times now!!!! Her 30th birthday drinks were fantastic!!!!

  • Stayed: September 2012
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Thank Ppitstop123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeWaterkantVillage, Manager at De Waterkant Village, responded to this reviewResponded October 26, 2012

Dear Mrs Paterson,

We are delighted that you so thoroughly enjoyed your stay with us and look forward to welcome you back in 2014! It was our absolute pleasure and privilege to have been given the opportunity to assist with the arrangements for Sophie’s big day.

Kindest Regards,
Ian Reed

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Reviewed October 1, 2012

We stayed here for 5 nights in September 2012 and had a wonderful time. We stayed in 4A Loader Street, which was a very nice apartment. The location is very good, and the immediate area is safe to walk around at night as the streets are patrolled 24 hours a day by private security.

That said, the front door was very flimsy to our apartment, and we had to rely on guests in 4B to close the shared iron gate at night. We'd have rather had security measures that we did not have to rely on strangers to guarantee.

  • Stayed: September 2012, traveled as a couple
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Thank nvarley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeWaterkantVillage, Manager at De Waterkant Village, responded to this reviewResponded October 12, 2012

Dear Valued Customer

Thank you for taking the time to write your review.

We are very pleased to hear that you enjoyed your stay with us and have such positive views on De Waterkant Village. Your feedback has been most valuable and taking your review of 4A Loader into account we will strive to further improve our guests' experience and security in this apartment and others.

We hope to welcome you back soon.

Kind Regards

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Reviewed August 28, 2012

We stayed at 60 Loader St this August. Cape Town was chilly, and like most South African homes, this one did not have central air, just wall units and floor units. We had a hard time getting the place to a reasonably warm temperature. We had a 3 bedroom unit which was nicely furnished, clean and spacious, with a great view. It was nice that my husband and I had a separate bedroom and bathroom than our two children. However, when staying here we were reminded again and again that is wasn't a hotel, which is difficult for foreign travelers. We had to walk a block and a half to get to reception, and there was no phone in the house to call when we lost power (in the end we were able to resolve the problem on our own). Most days our room was serviced, but one day the cleaning service did not come. The shuttle who brought us from the airport when we first arrived spent 30 minutes in the dark driving around trying to locate reception because they had moved it recently.
We stayed on a bed and breakfast basis and the breakfast was provided at the quaint Village Cafe, which was also around the corner. That was nice, but most of the seating was outdoors and it was quite cold in the mornings.
The area is interesting--we were told is has quite the nightlife, but since we were a family we were generally sleeping those hours and didn't take advantage of it. There are security guards constantly patrolling.
I am not sure I would stay here again for a short-term stay, I think it is better for long-term rentals It's more like the American deals where you rent someone's ski condo for a week than a hotel.

  • Stayed: August 2012, traveled with family
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1  Thank photogalDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeWaterkantVillage, Manager at De Waterkant Village, responded to this reviewResponded October 18, 2012

Dear Valued Guest,

Thank you for taking the time to write your review of your stay with us at De Waterkant Village. As you mentioned, we had an unusually cold winter this year, especially in August! I am disappointed to learn that you struggled with the heating as the air conditioning heaters in 60 Loader should be more than sufficient for heating each room and living area to a comfortable temperature. Following your review we have had these units serviced and have made additional oil heaters available for those extremely cold evenings.

De Waterkant Village is a collection of apartments and homes within the De Waterkant area and is specified as Self Catering. We offer daily housekeeping services from Monday until Saturday, services on Sundays and Public Holidays however are available upon request.

We value your comments and strive to continuously improve our services to our guest experience of De Waterkant Village and thus provide a more enjoyable stay.

Best Regards,
Ian Reed
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about De Waterkant Village

Address: 137 Waterkant Street | De Waterkant, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Center with Internet Access Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #94 of 110 Hotels in Cape Town Central
Price Range: $101 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — De Waterkant Village 3*
Number of rooms: 40
Official Description (provided by the hotel):
Colourful De Waterkant Village is a unique European influenced village of semi-detached quaint cottages and cobbled streets preserved from the 1760’s. Cradled between the city and the V&A Waterfront, De Waterkant Village is avant-garde, a cultural urban refuge highlighted by the abundance of restaurants, art galleries, clubs, salsa clubs, tapas bars and Parisian inspired café’s. Drawing comparisons from cultural and artistic villages from all over the world, De Waterkant embraces individuality and theatricality, echoed in the architecture and vibrancy of its residents and visitors. Walking on the beautiful sidewalks, one cannot help but be caught up in its spell, cast by the beauty of the Dutch influenced architecture, with flower boxes under the windows, sprawling balconies and rooftop decks providing exquisite views and majestic old trees that line the streets, filtering the sun selectively through their branches. This is a place that will tempt you into its fold and dare you to indulge and delight in life’s finer pleasures. ... more   less 
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Also Known As:
De Waterkant Village Hotel Cape Town Central
De Waterkant Village Cape Town, South Africa

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