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“Beautiful view!”

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The Westin Cape Town
Ranked #28 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed May 21, 2013

We stayed in one of the suites at the Westin. Our room was very spacious, modern, and comfortable. I was a little nervous about the bathrooms based on the online pictures posted by other reviewers but our bathroom was very large and luxurious and included separate toilet, large 2 person shower, and a soak tub. We had great views of both table mountain and the waterfront to the ocean. The breakfast was delicious. If you can, I also highly recommend booking one of the suites to partake in the daily happy hour! The staff was very helpful in recommending things to do and great restaurants. The location was also ideal for exploring cape town city.

  • Stayed: March 2013, traveled as a couple
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Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this reviewResponded May 26, 2013

Dear Kim S

Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Westin Cape Town and we hope to see you again very soon for your next stay in Cape Town.

Be Well
Rob Kucera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,264 - 1,270 of 2,320 reviews

Reviewed May 21, 2013

excellent hotel for business and found it wonderful for our personal and tourism needs too. very attractive decor and terrific location for view of Table Mt and water and getting to waterfront convenient via free shuttle. staff friendly and helpful. Only complaint service consistently poor at expansive breakfast buffet, probably due to large number of people.

Room Tip: take advantage of unforgetable view of Table Mountain
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  • Stayed: October 2012, traveled on business
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Thank justdme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this reviewResponded May 22, 2013

Dear dlanz

Thank you for your positive review of our hotel. We are very happy to hear you enjoyed your stay with us at the Westin Cape Town.

Your comments with regards to the poor service in the restaurants has been noted and passed on to the Director of Food & Beverage for follow up and action.

We do hope to welcome you again to the Westin when next your travels take you to Cape Town.

be well,
Rob Kucera
GM

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Reviewed May 18, 2013

The hotel was perfect. The decor, the design, the staff, the buffet beakfasts, the rooms were all outstanding. My ample- sized room had a view of Table Mountain and water. Beds are superb. While the location appealed to business travelers as it's across the street from the convention center, it's also is an excellent hotel for the traveler. It's located within walking distance of the V and A Waterfront as well as the heart of the City of Capetown. The people at the concierge desk were more than helpful.

Room Tip: Ask for a room with a view of Table Mountain.
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  • Stayed: March 2013, traveled solo
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Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this reviewResponded May 20, 2013

Dear Susan R

Thank you for your positive review of our hotel.

We are very happy to know you enjoyed your stay with us at the Westin Cape Town and look forward to having you stay with us again.

SuperFoodsRx® menu
•SuperFoods dishes powerfully pair whole foods to boost their flavors and their benefits.
SuperFoods include fruits, vegetables, grains and proteins that are known to improve well-being and longevity. Antioxidant-rich and naturally low in calories, these tempting selections make healthful meals impossible to resist. Westin is the first hotel to embrace the SuperFoods concept and introduce these delectable, good-for-you choices to breakfast and in-room dining menus.

be well
Rob Kucera
GM

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Reviewed May 17, 2013

An awesome hotel to explore the Cape Region. Great view of the harbour and Table Mountain from the rooms. A superb spa facility at the hotel. Free shuttle service round the clock to V&A waterfront makes it extra special. Full buffet breakfast caters to needs of all International tourists.

Room Tip: Ask for the view of the harbour and Table Mountain from the rooms
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  • Stayed: June 2012, traveled as a couple
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Thank MahipVyas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this reviewResponded May 20, 2013

Dear MahipVyas

Thank you for your feedback and taking the time to post your comments.

We are delighted to hear you enjoyed your stay with us at the Westin Cape Town. Thank you for choosing the Westin and we do hope to see you again very soon when next you travel to Cape Town.

The Westin Essense
At Westin, everything we do is designed to help you feel your best. From our world-renowned Heavenly® Bed and our nourishing SuperFoodsRx™ dishes, to our energizing WestinWORKOUT and our revitalizing Heavenly® Spa treatments, every element of your stay is created to leave you feeling better than when you arrived. Westin. For a better you.

be well
Rob Kucera
GM

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Reviewed May 15, 2013 via mobile

The hotel was centrally located with a perfect view of the table mountains. The hotel offered free shuttle service to the va waterfront every 15 mins. The staff were polite and helpful and the buffet breakfast was very good

  • Stayed: April 2013
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Thank retiredvaingirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this reviewResponded May 20, 2013

Dear mk1bykunbi

Thank you very much for the positive review of our hotel.

We are happy to hear you enjoyed your stay with us at the Westin Capw Town and hope to welcome you again when next your travels take you to Cape Town.

Signature Heavenly® Programs
Guests enjoy an amazingly restful night’s sleep, which revitalizes the body and brain. The world-renowned Westin Heavenly Bed features lush sheets, down cushioning and our patented pillow-top mattress, which cradles and contours to the body for complete comfort. Another industry first, the Heavenly Bath creates an invigorating spa-like experience, enhanced with our Heavenly Shower® Heavenly® Robe and exclusive White Tea Aloe bath amenities.

be well
Rob Kucera
GM

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Reviewed May 13, 2013

The Westin is a great hotel in Cape Town at the end of Long Street and close to V &A Waterfront. If driving, it is also in a convenient location to the N1 and major roadways. Free wifi, cheap parking and an incredible breakfast buffet. The gym is modern and has views of the Waterfront. I only wish I had a room with a view of Table Mountain...

  • Stayed: April 2013, traveled as a couple
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3  Thank wvinbrooklyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this reviewResponded May 15, 2013

Dear wvinbrooklyn

Thank you for your feedback and taking the time to post your comments.

We were delighted to hear you enjoyed your stay with us and we hope to welcome you again when next your travels take you to Cape Town.


• To help you pack light and stay fit, we now offer New Balance® shoes and clothing for you to use during your stay for only R50. Simply dial Service Express® and request your shoe and clothing size and they will be conveniently delivered to your guest room. Shoes come with socks that are brand new and yours to keep, and the clothing is provided fresh and clean. Upon departure, simply leave the items in your room in their mesh bag.

be well
Rob Kucera
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2013 via mobile

My wife and I stayed at the Westin Cape Town on Friday through Monday using Starwood points. We had an executive suite (838) and access to the lounge on the 19th floor. The staff was very hospitable and friendly. The hotel is modern and clean. We did not eat in any of the restaurants except the executive lounge and found the food there to be good, though not particularly memorable. The staff was quite nice and helpful. When we checked out, I left the charger to my Mac Air in the room. I called back hoping that they would find it but doubtful they would. To my surprise they found it and had it waiting for me at the front desk. This is the perfect hotel for business people working in the CBD or attending a meeting at the CTICC which is connected to it.

  • Stayed: May 2013
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Thank Richard N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this reviewResponded May 15, 2013

Dear Richard N

Thank you for your positive review of our hotel.

We are very happy to hear you enjoyed your stay with us at the Westin Cape Town and we hope to welcome you again when next your travels take you to Cape Town.

The Westin Difference
The Westin Difference makes healthful choices irresistibly appealing – offering innovative programs that ensure our guests feel well rested, well-nourished and well cared for. Westin understands that feeling good flows from a relaxing and comfortable environment where careful attention is given to the most important components of a guest’s stay. At every Westin Hotel and Resort, in the world’s most exhilarating destinations, discerning travelers discover just how good it feels to stay with us.

be well,
Rob Kucera
GM

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Additional Information about The Westin Cape Town

Address: Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Cape Town Central
#16 Spa Hotel in Cape Town Central
#25 Romantic Hotel in Cape Town Central
#28 Luxury Hotel in Cape Town Central
Price Range: $201 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Cape Town 5*
Number of rooms: 483
Official Description (provided by the hotel):
Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront, The Westin Grand Cape Town Arabella Quays is only minutes away from excellent shopping, vibrant city night life, historical monuments and museums, iconic Table Mountain, and the pristine beaches of Clifton and Camps Bay. The hotel offers unlimited complimentary shuttle transfers to the V&A Waterfront. ... more   less 
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Also Known As:
The Westin Cape Town Hotel Cape Town Central
Westin Cape Town
Cape Town Westin
The Westin Cape Town South Africa

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