First the plus: free WiFi! Yeah, you'd think that should be standard nowadays. I mean, hotels don't charge you for using the shower, right?
But then a BiG lowlight: in room "service" - rather, non-service. Firstly, there is no beverages listed on the in-room menue. I mean, this is 2012. Single women do travel, may want to enjoy a drink, but don't want to hang around at a hotel bar to do so! Give me a break. I call. After much persuasion, I get the guy to rattle off all available beers and wines to me, with their prices. I order a glass of Chardonnay. 25 minutes later, I am ready to go to sleep, still no sign of the wine, and now I can't shower, right, as I am sure the waiter will knock as soon as I step into the shower. I call again. The same guy gives me a lame excuse. I can hear he's totally forgotten about me.
Clearly, the food and bar service is an afterthought here. Replace the manager with some who cares. Then staff will follow his or her example. And fix the menue.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Cheap Tickets, Booking.com, Orbitz, Priceline, Agoda, Travelocity, Cancelon, Hotwire, TripOnline SA, HotelQuickly and getaroom.com so you can book your The PortsWood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Portswood Hotel Cape Town Central
- Portswood Hotel Cape Town
- Portswood Cape Town
- The PortsWood Cape Town, South Africa