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“Great Hotel”

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Premier Hotel Cape Town
Ranked #66 of 110 Hotels in Cape Town Central
Reviewed October 18, 2011

I Have Stayed In Many High Class Hotels But this is one of the most lovely places to stay it is in a great location rooms are not huge but there is plenty of room house keeping keep it very tidy and i would go back in a heart beat the V&A Waterfront is a little walk along from it but it is a plesant walk and you have bars and restaurants just up the street from the hotel the pool is small and not heated but what does it matter when your in the pool your all good.

A Big Thanks Have To Go To All The Staff There They Made All 26 of Us Feel Welcome!!!!

Room Tip: Top Floor Is Where All The Top Class Rooms Are
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  • Stayed: February 2011, traveled with friends
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2  Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Cape_Manor, Manager at Premier Hotel Cape Town, responded to this reviewResponded January 16, 2017

Thank you for your review

Kind Regards
Management

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425 - 431 of 508 reviews

Reviewed September 30, 2011

The location is fantastic, and if you get the right view you have a beautiful view of the ocean no more than 100m away. The hotel itself is a little dated, but more importantly for a hotel which focuses on the business customer, the facilities are awful. No irons or ironing boards in rooms (you have to go to an ironing room), no power ports by the desk, no alarm clock of way to tell the time, no fridge, no ice - you get the picture.

Limited al la carte menu (average food), as most meals are buffet service. Service is awful. Getting a cup of coffee or toast at breakfast is an order when you be very straightforward. Staff are friendly, but just seem to struggle with the service element.

Room Tip: Ask for ocean front (suth east corner) and higher floors if available for best views
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  • Stayed: September 2011, traveled on business
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1  Thank Iain F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Cape_Manor, Manager at Premier Hotel Cape Town, responded to this reviewResponded January 16, 2017

Thank you for your review

Kind Regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2011

The staff smiled upon our arrival and didn't stop until we left. They were great - efficient, friendly and really helpful. The room was spotless and large enough and although we've seen larger bathrooms, it was perfectly adequate - and again spotless. Food was excellent.

It is located a few yards from the main see front road with a very pleasant walk into the V&A waterfront. It is a bit of a walk there and back but a good bus service (8 rands one way) is ideal if you find it a bit far.

Stayed three nights - wished it had been more.

  • Stayed: August 2011, traveled as a couple
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4  Thank Livingwhilewecan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Cape_Manor, Manager at Premier Hotel Cape Town, responded to this reviewResponded January 16, 2017

Thank you for your review

Kind Regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2011

an excellent choice.superb location on cape towns sea point beach front .very well renovated with clean rooms to the best south african standard,modern decor and interior , lovely linen and a good bed.friendly front desk.we did not get a chance to use the restaurant.all in all a great stay for a weekend.highly recommended.

  • Stayed: February 2011, traveled as a couple
    • Value
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2  Thank ashcatEastLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Cape_Manor, Manager at Premier Hotel Cape Town, responded to this reviewResponded January 16, 2017

Thank you for your review

Kind Regards
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2011

My husband took part in the Cape Argus cycling race and we made a holiday out of it at the same time ...
We stayed at the Cape manor because it was receommended to us by other family members (aunts & uncles, brother-in-law and his family etc...) who were also staying there for the Argus & a holiday.

Overall we enjoyed our stay at the hotel. It is walking distance from the foreshore (walking promenade & the sea) -- absolutley stunning location !!

The staff are very friendly and breakfast was good.

General comments I left for the Manager of the hotel when we left:

- the water pipe system between the rooms (showers being turned on and off) is very noisy and at all hours of the day.

- the smell of breakfast cooking downstairs was unbearable. We were on the 4th floor and as of 6am it was like the eggs were being cooked under my nose in my bed. The smell would linger in our room and throughout the hotel for a couple of hours.

- we spent 2 weeks in all at the hotel with a 2 year and a 4 year old and we would have appreciated a mini bar in the room - at the very least a fridge to keep food items that we wanted to have during the day.

- 2 things that bothered me at breakfast were the sticky floors around the breakfast buffet/dining room areas and the fact that they don't have a espresso/cappucchino machine for "real coffee". Thankfully the filter coffee was good.

Other than that we were happy with the service and the facilities.

We would stay there again - the location is just too special.

  • Stayed: March 2011, traveled with family
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3  Thank rs08082014t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Cape_Manor, Manager at Premier Hotel Cape Town, responded to this reviewResponded January 16, 2017

Thank you for your review

Kind Regards
Management

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Reviewed February 25, 2011

This hotel has opportunity to be outstanding, however, the lack of service and attention to detail can be blamed on it being clear that there is not "management by walkabout". If management would step into the shoes of its guests they would soon eliminate issues. To name a few: Water spilling down into the parking as the cleaner washes the floor, we our shoes were soaked and we nearly slipped, breakfast is chaos as seemingly the chef can only cook for 1 guest at a time, no gas at chef station making it real slow for service, serving equipment outdated, housekeeping don't always replace items.Our first night we place a dO NOT DISTURB sign on the door and when we returned the housekeeper had been in to put chocolates on the bed.

  • Stayed: February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank FiM36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Cape_Manor, Manager at Premier Hotel Cape Town, responded to this reviewResponded January 16, 2017

Thank you for your review

Kind Regards
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2011

The hotel's location at Sea point is fine, although there is no beach around this area and, although the hotel did have sea facing rooms, ours was overlooking an adjacent building. When we arrived in Capetown the wind was blowing a gale and there was a draft running through the room even with the window shut (the wind could be heard whistling around the edges of the window as well). Our room's adjoining door was also unlocked, which staff rectified commendably quickly when informed - good job as well, as in the middle of the first night someone checked into the room next to ours and tried the handle. Apart from this, the room was decent enough and clean with a good selection of TV chanels including the English Premier League. Breakfast was very good, with a wide selection to choose from and the staff were very friendly and eager to help (although booking taxis were not their strong point - amazingly managing to book too many, not enough or at the wrong time. In saying that though, it always seemed to work out, one way or another). We ordered room sevice one evening and the food was good. The hotel pool was a pretty poor effort, often in shade and with 6 loungers. Overall, was okay for the money but if you can find better looking accommodation for the same price.....

  • Stayed: December 2010, traveled with friends
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3  Thank johnny_5_bellys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Cape_Manor, Manager at Premier Hotel Cape Town, responded to this reviewResponded January 16, 2017

Thank you for your review

Kind Regards
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Hotel Cape Town

Address: 1 Marais Road, Cape Town Central 8001, South Africa (Formerly Cape Manor Hotel)
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 On the Beach Hotel in Cape Town Central
#31 Business Hotel in Cape Town Central
#58 Luxury Hotel in Cape Town Central
Price Range: $99 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Premier Hotel Cape Town 4*
Number of rooms: 130
Official Description (provided by the hotel):
The Premier Hotel Cape Manor is located in the beautifully tree-lined Marais Road on the Sea Point promenade in Cape Town, commanding spectacular views of Table Mountain and the awe inspiring Atlantic Ocean. This Western Cape hotel is situated at the heart of the fairest Cape's tourism centre and attractions like Table Mountain, the world famous Victoria and Alfred Waterfront, Green Point Stadium and the beautiful Camps Bay and Clifton beaches surround this luxurious destination for both business executives and leisure travelers. Guests at the Premier Hotel Cape Manor can enjoy wonderful evenings out in the cosmopolitan area of Cape Town and then return to their comfortable rooms with mountain & sea views for pure relaxation. Alternatively, enjoy your favourite drink on the hotel deck at the Promenade Cocktail Bar while watching the sun set over the Atlantic Ocean. Whether you are looking for a business facility or stylish accommodation, we at Premier Hotel Cape Manor welcome you to the best of Cape hospitality.he Premier Hotel Cape Manor is located in the beautifully tree-lined Marais Road on the Sea Point promenade in Cape Town, commanding spectacular views of Table Mountain and the awe inspiring Atlantic Ocean. This Western Cape hotel is situated at the heart of the fairest Cape's tourism centre and attractions like Table Mountain, the world famous Victoria and Alfred Waterfront, Green Point Stadium and the beautiful Camps Bay and Clifton beaches surround this luxurious destination for both business executives and leisure travelers. Guests at the Premier Hotel Cape Manor can enjoy wonderful evenings out in the cosmopolitan area of Cape Town and then return to their comfortable rooms with mountain & sea views for pure relaxation. Alternatively, enjoy your favourite drink on the hotel deck at the Promenade Cocktail Bar while watching the sun set over the Atlantic Ocean. Whether you are looking for a business facility or stylish accommodation, we at Premier Hotel Cape Manor welcome you to the best of Cape hospitality. ... more   less 
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Also Known As:
Cape Town Manor Hotel
Premier Hotel Cape Town South Africa

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