We did a lot of research before we decided on Cape Grace having stayed in Cape Town twice before. Overall the standards were high and the level of service high. All the staff were very friendly and professional and the hotel has an old school charm about it excellently located near the Waterfront. However at these premium prices it's the small things that make a difference.
We asked for a table luxury room with a view. We were given a room on the ground floor overlooking the Marina with a boardwalk outside which was noisy. There is also a bar which was very busy but open to the public so as guests there's no priority in terms of seats.
The hotel seemed focused on Corporate events rather than as individuals -it didn't feel we were particularly valued. Seems to cater for U.S guests largely , who tend to be the majority.
We were celebrating an anniversary but the hotel did not acknowledge this which was slightly disappointing.
Breakfast was very good and the front desk and concierge exceptional.
Overall a good hotel, busy and well located. Very professional staff but feel it's going through the motions in terms of individual guests v corporate business guests which is where the focus seemed to be.
Nothing overly wrong just didn't have the wow factor we were expecting and the room was disappointing.
- Official Description (provided by the hotel):
- Nestled on a private quay between the working harbour of Cape Town’s bustling Victoria & Alfred Waterfront and the serenity of an international yacht marina, Cape Grace is a welcoming and gracious sanctuary of tradition, sophistication and contemporary comfort. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Hotwire, Cancelon, Agoda, Travelocity, Booking.com, Cheap Tickets, TripOnline SA, Jetsetter, getaroom.com and HotelQuickly so you can book your Cape Grace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Cape Grace Hotel Cape Town Central
- Hotel Cape Town
- Cape Town Grace
- Cape Grace Cape Town, South Africa