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“One of the most memorable hotels we have stayed in”

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Best Western Cape Suites Hotel
Ranked #78 of 110 Hotels in Cape Town Central
Reviewed February 9, 2014

An excellent hotel in every way possible, in the city bowl area, view of cable mountain, clean rooms and friendly staff, a free transport vehicle available and an excellent English style pub at the front of the building serving good food; I would recommend this hotel to any traveller to Cape town

Room Tip: Away from reception perhaps about 156-165 very good
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  • Stayed: February 2014, traveled as a couple
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1  Thank AlanZimbabwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCSH, General Manager at Best Western Cape Suites Hotel, responded to this reviewResponded February 12, 2014

Thank you for completing the survey regarding your recent stay at our property.

We are so happy to hear that you enjoyed your stay at the BEST WESTERN Cape Suites Hotel.
We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey.

Kind regards,
Management & Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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207 - 213 of 360 reviews

Reviewed February 3, 2014

I am amazed at the reviews of this hotel after just spending three nights in this dirty, badly equipped, shoddy hotel. The hotel pictures certainly do NOT reflect the actual views or standard of the place. Our shower didn't even have a shower head! Every shower we had resulted in a flooded bathroom floor. The second day's room clean consisted of removing all the towels except for one folded damp towel for the two of us to use. Upon requesting additional/clean towels we were given another towel to add to the damp one - a total of two towels, one damp, one dry. Thank you! The bedroom windows were so filthy it was actually hard to believe that anyone had ever cleaned them!. The "curtain" above the bed was held into place by two loose fitting screws that when raised actually fell out of the wall. We looked out on to a building site from the bedroom and a homeless camp from the living room area.
Be sure to check out our actual view from our room........

Room Tip: Best advise would be to find another hotel
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  • Stayed: January 2014, traveled on business
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4  Thank Grahamc33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2014

This is not the first time we have stayed at cape suites hotel its near to all the sites you would love to visit and plenty of places to eat and drink yes it does get a bit noisey some nights but you do have a phone in your room so you can ring security also the place is very safe place to stay we hope to go back next year.

Room Tip: A corner suite is alot bigger plus you get 2 bathrooms.
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  • Stayed: January 2014, traveled with family
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Thank Lesley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCSH, General Manager at Best Western Cape Suites Hotel, responded to this reviewResponded February 5, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We hope you will come back and see us again soon.

Kind regards,

Matt Antonelli
General Manager
BEST WESTERN Cape Suites Hotel

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Reviewed January 11, 2014 via mobile

Great choice for a stay in Cape Town. Very well located, only minutes away from Table Mountain, Lions Head & the V&A Waterfront. Rooms were well appointed and comfortable, and the full breakfast had a good variety. Loved the fresh fruit platters and good coffee! We had an amazing view of Table Mountain from our bedroom balcony.

  • Stayed: January 2014
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Thank ecable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCSH, General Manager at Best Western Cape Suites Hotel, responded to this reviewResponded January 12, 2014

Thank you for completing the survey regarding your recent stay at our property and we are very happy to hear that you enjoyed your stay at the BEST WESTERN Cape Suites Hotel.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey.

Kind regards,
Management & Staff
BEST WESTERN Cape Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

Easily accessible to city center and other facilities. Facilities are well maintained and clean.

All staff are friendly and helpful.....they actually smile when they serve you. Take orders and instructions accurately.

Area is safe and the architecture of the building is unusual. Our stay was short but enjoyable. We are regulars in CT and will certainly uses this facility again.

Room Tip: Choose a room away from the adjoining construction site and open field which houses vagrants...bad s...
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  • Stayed: January 2014, traveled with family
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Thank Royram53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCSH, Manager at Best Western Cape Suites Hotel, responded to this reviewResponded January 9, 2014

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey.


Kind regards,
Management & Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

Had a brilliant few days staying here, the service from all staff was fantastic. Only down point was the noise from other guests, it was the week of Christmas so very busy so some noise expected but could have done with security sending children in the play areas till after 1am and people chatting outside back to their rooms. Would return and recommend this hotel to others.

  • Stayed: December 2013, traveled with family
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Thank Clare B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCSH, Manager at Best Western Cape Suites Hotel, responded to this reviewResponded January 10, 2014

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property and very happy to hear that you enjoyed your stay.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward to welcoming you back again soon.

Thank you again for taking the time to complete the survey.

Kind regards,

Management & Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2014

Clean and spacious rooms and equipped kitchen. Shuttle services are superb. Conference and Reception staffs are friendly. Location is excellent and can easily reach all important amenities s.a. restaurants, stadium, ocean, airport,etc. For best services visit the Best Western Cape Suite Hotel.

  • Stayed: December 2013, traveled with family
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Moses M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCSH, Manager at Best Western Cape Suites Hotel, responded to this reviewResponded January 10, 2014

Dear Stephane Planchot,

Thank you for completing the survey regarding your recent stay at our property and very happy to hear that you enjoyed your stay at the BEST WESTERN Cape Suites Hotel.

By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward to welcoming you back again soon.

Thank you again for taking the time to complete the survey.

Kind regards,
Management & Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Cape Suites Hotel

Address: Corner De Villiers & Constitution Street | Zonnebloem, Cape Town Central 8002, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #78 of 110 Hotels in Cape Town Central
Price Range: $78 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Cape Suites Hotel 3*
Number of rooms: 123
Official Description (provided by the hotel):
Nestled at the foot of Table Mountain, with views of the Cape Town city skyline and Table Bay, lies the BEST WESTERN Cape Suites Hotel, a village-style hotel with a total of 123 studio, one, two and three-bedroom suites. Guests will enjoy a home away from home environment in spacious accommodations, air-conditioned suites with fully equipped kitchens, all at three star standards. Our suites can accommodate several guests, providing twin beds in each bedroom and a double sleeper couch in the lounge. Ideally located, the hotel is a five-minute drive to the famous V & A Waterfront and a 15-minute drive to the beaches of Camps Bay and Clifton. The BEST WESTERN Cape Suites Hotel provides a sensible alternative in offering affordable accommodations for tour groups, business travelers, families and individuals who are looking for spacious accommodations with convenient amenities in Cape Town. ... more   less 
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Also Known As:
Best Western Cape Hotel Cape Town Central
Best Western Cape Town
Cape Town Best Western
Best Western Cape Suites Hotel Cape Town, South Africa

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