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“One night in Cape Town”

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SunSquare Cape Town Gardens
Ranked #38 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed April 8, 2013

Nice hotel under the Table Montain in a quite area, room easy but clean. With Spa and pool, kids were happy about it. The staff is very friendly and helpful. In our family room was no fridge. The location is excellent with a stunning view of the Table Mountain and quite close to the main attractions!

  • Stayed: March 2013, traveled with family
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1  Thank JuniorJn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidre S, Manager at SunSquare Cape Town Gardens, responded to this reviewResponded April 25, 2013

Dear Valued Guest

Thank you for taking the time to complete a review of our hotel. It is always encouraging to receive positive feedback about the hotel and staff.

We have noted your comment about the fridge and are pleased to say that they have arrived and in all the family rooms. We are pleased to see that we created great memories and looking forward to welcoming you back soon.

Kind regards
Deidre Strydom
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (472)
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365 - 371 of 472 reviews

Reviewed April 5, 2013

Great location!! But....
We had made a booking weeks, no a few months before and specifically phoned after I booked online to confirm that we would get a room with a fridge as stated online. They assured me that all family rooms come standard with a fridge.
Upon arrival we realised no fridge, asked for one and they said unfornately there wasn't one. They would try find one or move us to another room. Two days later received a new fridge.
Then as usual, only 2 towels for 4 people ie family room!!!! Must we seriously always explain this concept to Garden Court??!!
The breakfasts were boring and lacked variety.
On the up side, the hotel was situated in a great area and it was easy to walk from there to certain destinations.
Because its cooler, it would be a great idea if the pool could be slightly heated. There were warm days but the pool was just icy cold and we watched as many of the guests were so disappointed at not being able to swim. Especially children!!
We only stay in Garden Court when we travel, from Gauteng to Natal and have always enjoyed fabulous service and perfect stay. This was the first time that we have been disappointed in a Garden Court hotel.

  • Stayed: March 2013, traveled with family
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1  Thank L-ATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidre S, Manager at SunSquare Cape Town Gardens, responded to this reviewResponded April 25, 2013

Dear Valued Guest

Thank you for your recent review related to your stay at our hotel.

We have noted all your comments about the towels and fridge would like to apologise for the inconvience caused during your stay. We are happy to announce that all our fridges are in our family rooms.
We look forward to welcoming you back in the near future to Garden Court De Waal.

Kind regards
Deidre Strydom
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

We had a great time. The staff is very helpful and extremely friendly.
The location is excellent with a stunning view of the Table Mountain and quite close to the main attractions!
We also decided to have dinner few times at the hotel as the food is good and in the evening the garden is so relaxing and quite.
I do recommend this hotel and hope to go back one day :)

Room Tip: Please ask for rooms with Table Mountain view!
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  • Stayed: April 2012, traveled as a couple
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1  Thank Enrica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidre S, Manager at SunSquare Cape Town Gardens, responded to this reviewResponded March 28, 2013

Dear Valued Guest

Thank you for for your recent review related to your stay with us at the Garden Court De Waal.

Your comments and positive feedback about the hotel and staff are highly appreciated. We are pleased to see that we created such great memories and look forward to welcoming you back in the near future.

Kindest regards
Deidre Strydom
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2013

Our third time staying at hotel and cant wait to go back. Nothing is too much trouble for any of the staff. Gerald makes the best cocktails and ensures there are samosas and spring rolls available. Very friendly, clean and hospitable in all ways. Dave, Jacqueline, James and Rachel Robinson

  • Stayed: February 2013
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Thank jacqueline0862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidre S, Manager at SunSquare Cape Town Gardens, responded to this reviewResponded March 13, 2013

Dear Valued Guest

Thank you for your recent review realted to your stay at Garden Court De Waal.

We are most pleased to see that we that you enjoyed your stay and that the staff created great memories for you and the family.
We look forward to welcoming you back in the near future.

Kind regards
Deidre Strydom
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2013

Another lovely weekend at a hotel centrally situated in Cape Town, close to many amenities, but importantly close to the Mother Synagogue of Cape Town. Hotel is very peaceful and tranquil. Exceptionally clean rooms and bathrooms. Just a pity that the airconditioner is like a noisy motorbike. It was not only in our room, but also in my mom's room. Ok so we had open windows. The hotel has a very lovely outside area with a beautiful swimming pool. Unfortunately did not have a swim. Would certainly recommend this hotel.

Room Tip: I prefer rooms on the side, as then one can sleep really peacefully with the windows open
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  • Stayed: February 2013, traveled as a couple
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Thank Helenecruise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidre S, Manager at SunSquare Cape Town Gardens, responded to this reviewResponded March 14, 2013

Dear Valued Guest

Thank you for taking the time to give us such positive feedback about your stay with us at the Garden Court De Waal.
We have noted your feedback about the noisy aircon and apologise for any inconvienence caused.
We are pleased to see that you enjoyed your stay and looking forward to welcoming you back in the near future.

Kind regards
Deidre Strydom
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2013

This has always been a good place for me to stop-over;Right in town and close to the freeways going to the business areas and the suburbs and yet somewhat quiet in pretty grounds with a decent view and a pool.

Room Tip: Rooms facing/with a view of Table Mountain are quieter
See more room tips
  • Stayed: August 2012, traveled on business
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Thank constantsailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidre S, Manager at SunSquare Cape Town Gardens, responded to this reviewResponded March 14, 2013

Dear Valued Guest

Thank you for your recent review related to your stay at our hotel.

We are pleased to see that you enjoyed your stay with us at Garden Court De Waal and looking forward to welcoming you back soon again.

Kind regards
Deidre Strydom
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

If you are visiting Capetown for the first time its definitely a nice place to stay especially because of the location. You are able to visit most of Capetown easily, the staff is very helpful and friendly! Would recommend it

  • Stayed: December 2012, traveled as a couple
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1  Thank Lucia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deidre S, Manager at SunSquare Cape Town Gardens, responded to this reviewResponded March 14, 2013

Dear Valued Guest

Thank you for taking the time to give us such positive feedback about our hotel and staff.

Your comments and high scoring are highly appreciated and I know the staff will be overjoyed as well.
We look forward to welcoming you back in the near future.

Kind regrds
Deidre Strydom
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SunSquare Cape Town Gardens

Address: 10 Mill Street Gardens, Cape Town Central 8001, South Africa (Formerly Garden Court de Waal)
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in Cape Town Central
#39 Business Hotel in Cape Town Central
#51 Romantic Hotel in Cape Town Central
Price Range: $116 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SunSquare Cape Town Gardens 3*
Number of rooms: 136
Official Description (provided by the hotel):
There's a square on the block in the Mother City. SunSquare Cape Town Gardens is located in the vibrant and cosmopolitan suburb of The Gardens, on the edge of the Cape Town City Bowl. This trendy hotel offers guests more of what they want, making their hotel experience a memorable one. SunSquare Cape Town Gardens is close to the CBD as well as the Cape Town International Convention Centre, whilst the Cape Town International Airport is only a short 20-minute drive from the hotel. For leisure travellers, the hotel is beautifully positioned at the base of Table Mountain - one of the new 'Seven Wonders of Nature' - and is close to Long Street, which has an array of day and night time activities with its vast selection of chic restaurants and boutique shops. The hotel is also located within close proximity to main attractions in the area, such as the V&A Waterfront and the gorgeous beaches of Camps Bay and Bloubergstrand. About the hotel SunSquare Cape Town Gardens combines affordability and comfort with modern accommodation for individuals who know exactly what they want. The spacious lobby extends into a bar area, providing a relaxing place for guests to socialise and enjoy themselves - chatting, working or listening to music. The lounge area leads off from the lobby and is yet another comfortable space where guests can read the newspaper, conduct business meetings, or just sit back and relax. Guests can also unwind and have a drink by the terrace, which looks over a lovely pool deck and has magnificent views of the city. For those guests who want to stay fit and healthy while staying at the hotel, the well-equipped gym comes in handy. ... more   less 
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Also Known As:
Garden Court De Waal Hotel Cape Town Central
SunSquare Cape Town Gardens South Africa

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