We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Queen Victoria Hotel & Manor House
Ranked #14 of 109 Hotels in Cape Town Central
Certificate of Excellence
New York City, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing!”
Reviewed January 25, 2014

We've stayed at various hotels in the Waterfront, but this is easily the best experience we've had. The excellent service of the hotel staff, the great comfort of the rooms and the quality of the food all make this well worth the cost!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank knot1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this review, January 26, 2014
Good day

Thanks for the stunning feedback on your stay at the Queen Victoria Hotel. I'm very happy to hear that you enjoyed your stay and hope to welcome you back again on your next visit to South Africa.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

688 reviews from our community

Traveler rating
    541
    114
    21
    6
    6
See reviews for
65
435
16
65
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level 6 Contributor
399 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
Reviewed January 24, 2014

Everything was great about this hotel. Location, service, value for money. Impressive breakfast spread. Excellent free wifi. Free parking. Highly recommended. Our room had a good view over the waterfront.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marco C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this review, January 26, 2014
Good day

Thanks for the lovely review on the Queen Victoria Hotel. I'm very glad to hear that you enjoyed your stay and that you found the location to be so convenient and the facilities to be of a good standard. We hope to welcome you back on your next visit to Cape Town.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hythe, United Kingdom
Level 5 Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 24, 2014

This Hotel is excellent. The location is superb for the Waterfront. The rooms are massive. The staff are humble, friendly, knowledgeable and very professional.
We arrived at Cape Town airport at 7 am after an 11 hour flight, we had asked the Hotel in advance if we would be able to check in at 9 am - they said they would try their best. When we arrived they had organised it and the rooms were ready. Quite frankly any hotel in peak season that can do this, is worth its weight in gold.
Later in the day we asked for a private taxi to ferry us from the Hotel to Camps Bay, back to a restaurant and then back to the Hotel and within thirty minutes they had arranged everything at a fixed price - perfect.
If breakfast wasn't perfect then frankly we are demanding far too much. Everything I ate and drunk was fresh, top quality and exceptional value for money.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaun H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this review, January 26, 2014
Dear Shaun

Thank you very much for having taken the time to write this lovely review in respect of your recent stay at the Queen Victoria Hotel Your complementary remarks are greatly appreciated and we hope to welcome you back again.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leigh-on Sea, United Kingdom
Level 4 Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed January 13, 2014

Really good location, hotel very stylish and staff were very friendly and helpful. Room large with large shower and bath. facilities excellent. my only fault with the hotel would be the breakfast service which was slow and they forgot orders and things like the glasses and plates weren't topped up sufficiently.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jaybb1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this review, January 16, 2014
Good day

Thanks for the wonderful review on your stay at the Queen Victoria Hotel. Thanks also for pointing out the service at breakfast - we'll address this with the staff.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 13, 2014

The Queen Victoria is one of the most comfortable hotels we have ever stayed in. The rooms are large, beautiful, and elegant. The bed is so comfortable we slept very well, even after 20 hours of travel from New York! The bathrooms are huge, with a soaking tub and stand alone shower, and great towels. The location is perfect for walking to dinner on the waterfront, but just far enough from the action to be quiet and calm. Breakfast was delicious. The hotel's understated elegance is topped only by the friendly and helpful staff. A perfect place to start our trip.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank annecw_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this review, January 16, 2014
Good day

Thanks for the stunning review! I'm very happy to hear that Queen Victoria Hotel was a good start to your holiday and that we could set the tone of what was to come in South Africa. I will also pass the complimentary remarks on to the staff at the QV.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ringwood, United Kingdom
Level 6 Contributor
162 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed January 11, 2014

We only stayed here one night, but found the hotel delightful, very stylish, comfortable, clean, staff helpful and pleasant. The room we had was on the second floor on the corner with views of Table Mountain and the Waterfront. A lovely quiet spot. The room was large with an open plan bathroom area with a very large shower enclosure and separate toilet. The bed very comfortable, wonderful quality linens, great pillows. Lots of wardrobe and drawer space. Excellent location across to the Waterfront. Pool in sister hotel a short walk down the road. Loungers wonderfully comfortable - towels supplied and pool bar. A great boutique style hotel - would come again. We ate in the restaurant Dash a couple of times - will do another review on this.
Breakfast excellent with lots of variety to choose from and ope from 6.30 am to 11 am.

Room Tip: Ask for a room on the 2nd floor and away from the Waterfront road which can be noisy.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marshatraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this review, January 16, 2014
Good day

I'm very glad to hear that you enjoyed your stay at the Queen Victoria Hotel, thank you very much for submitting a review. I'm glad that you've managed to make use of the various facilities within our Waterfront portfolio such as the pool at Dock House. We hope to welcome you back on your next visit to Cape Town!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 10, 2014

the location of the hotel is really good as it is across from the waterfront. its a bit of a weird set up as the hotel and its two sister hotels are all together. so the gym is in one building ans the pool in another. it wasnt a big deal. the actual hotel- very minimalistic. bright white when you enter. i could appreciate the design of the hotel, but it just felt very cold to me. we had two rooms- one was significantly larger than the other (the one with two twin beds-that my kids were in). our king bed room was CRAMPED!! i dont think the rooms were well appointed. barely enough storage for clothes, instead of drawer space there was mirrored bar space with nothing in them. the worst lighting ever. ladies, make sure you put makeup on in the daylight because there is not enough light in the room to do it past dusk. i dont even think there was a magnifying mirror. the staff- cold, indifferent, and not particularly helpful. the pool staff were very nice. but the desk staff were unimpressive. all in all, great location and completely unimpressive in every other way.

  • Stayed December 2013, traveled with family
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aaammmbbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this review, January 16, 2014
Good day

Thank you very much for the constructive feedback received as this allows me to monitor the service levels to our guests.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cape Town Central hotels
0.1 mi away
Victoria & Alfred Hotel
Victoria & Alfred Hotel
#25 of 109 in Cape Town Central
1,506 reviews
0.2 mi away
Cape Grace
Cape Grace
#6 of 109 in Cape Town Central
2,015 reviews
0.3 mi away
The Table Bay Hotel
The Table Bay Hotel
#17 of 109 in Cape Town Central
2,188 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
One&Only Cape Town
One&Only Cape Town
#13 of 109 in Cape Town Central
1,579 reviews
0.6 mi away
Radisson Blu Hotel Waterfront, Cape Town
Radisson Blu Hotel Waterfront, C...
#31 of 109 in Cape Town Central
1,704 reviews
0.4 mi away
Cape Royale Luxury Hotel
Cape Royale Luxury Hotel
#33 of 109 in Cape Town Central
1,490 reviews
Show Prices
Show Prices
Show Prices

Been to Queen Victoria Hotel & Manor House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Queen Victoria Hotel & Manor House

Property: Queen Victoria Hotel & Manor House
Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Queen Victoria Hotel & Manor House 5*
Number of rooms: 35
Official Description (provided by the hotel):
Queen Victoria Hotel & Manor House is a luxuriously appointed, deluxe boutique hotel in the Portswood Ridge Precinct in the Victoria & Alfred Waterfront, Cape Town. The hotel not only encapsulates the luxurious style and attention to detail that defines small, luxury retreats around the world but also enjoys a unique location. The hotel has 35 luxurious rooms and suites, including a presidential suite with a generous terrace for al fresco entertaining. From the food and beverage offering at Dash, the hotel’s restaurant and cocktail bar, to the interior aesthetics, the Queen Victoria Hotel embodies exquisite international flair that is fused with local flavour. The Manor House is adjacent to the Queen Victoria Hotel - and is a butler-serviced 4 suite boutique hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Priceline, Travelocity, Hotels.com, Cheap Tickets, TripOnline SA, Agoda, Hotwire, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Queen Victoria Hotel & Manor House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Queen Victoria Hotel & Manor House Cape Town, South Africa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing