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“Quality; understated elegance and comfort”

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Queen Victoria Hotel & Manor House
Ranked #14 of 111 Hotels in Cape Town Central
Certificate of Excellence
Reviewed March 25, 2013

Superb, in every aspect. The service, the staff, the room size and decor, the beds, bathroom! And especially the double brick internal walls so that you don't even know whether there is anyone staying in the next room. Highly recommended. We appreciated being a short distance from all the action, without the noise. Nice touches too, the turn-down service, that there is always a refreshment drink available in reception, hairband with the shower cap. Being Australian, we appreciate a good barista and expresso - and the coffee here is the icing-on-the-cake!!

  • Stayed: March 2013, traveled as a couple
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Thank OnTheMove538
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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506 - 512 of 707 reviews

Reviewed March 22, 2013

Brilliant stay. Big 5* quality room. Excellent service. Staff particularly Amy and Rodney stars. Breakfast was excellent Free parking, 2 mins from busy waterfront, but set back from the noise. Perfect!

  • Stayed: March 2013, traveled as a couple
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Thank Brynbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2013

What a fantastic property. We could find no flaws; one of the nicest places we've stayed anywhere in the world. Perfectly attentive and helpful staff. Extremely comfortable and well-furnished rooms. Restaurant was excellent, and the brealfast buffet perhaps the most elegant anywhere. We had tried to book the better known V&A Waterfront Hotel (same owner, quite nearby) and took the QV as a second choice when the former was full. With hindsight the QV is a significantly better property -- far more intimate, and slightly but significantly removed from the noise and commotion of the waterfront, but still just 60 seconds away. Unless your business is finance and you must be right at the city centre, it's hard to imagine a nicer location than this one. Very reasonable airport limo transport is offered. This is an expensive property but worth every penny.

  • Stayed: February 2013, traveled on business
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Thank sce2aux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

we spent 5 days during our trip to cape town. The hotel has a nice location near the marina. The staff are quite helpful and service was always quick and prompt. The room was quite comfortable and clean. We enjoyed the breakfast buffet. The only draw back is that we booked this hotel becuase we wanted a nice room with a balcony overlooking the table mountain as they advertised, but the staff told us they were fully booked and gave us a room that overlooks a small building . When we asked to be be moved once they have rooms available. We were never given that room.
We think the price was too high for such a room!

Room Tip: insist on a room with a view when you book.
  • Stayed: February 2013, traveled on business
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1  Thank lulu a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

Four nights in this hotel were a joy as apart from the peaceful ambience and quietness it is very close to all the attractions. Food in the Dash Restaurant is excellent and cocktails under £3 each-the cheapest in the area! Breakfast is pretty much anything you ask for-we had poached eggs on toast with crispy bacon most days (not on the menu) and it was always cooked to perfection. Comfortable bed and enough luxury to make this a top choice for central hotel close to the V & A Waterfront.

  • Stayed: March 2013, traveled with friends
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Thank peterscarff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2013

My husband and I spent 5 nights at the Queen Victoria hotel this week and just loved it. We stayed in room 1213 - a beautiful room in a quiet location in the hotel. No we didn't have a view of Table Mountain but we value peace and quiet and it was certainly both of those. The bed was very comfortable and the turndown service with the wee dessert left for each of us became a nightly anticipation.
Breakfast was superb; plenty of choices of fresh fruits; cereals; breads & bakery & a good selection of cooked options.
A special mention should go to Amy who went the extra mile in providing excellent service.
We will stay at the Queen Victoria hotel again if we ever visit Cape Town again.

Stayed: March 2013, traveled as a couple
Thank Fiona O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2013

We were transferred to this beautiful hotel after initially booking in at the nearby V&A waterfront because we were not happy with the room there. The Queen Victoria however was absolutely fabulous. A quiet very modern but extremely comfortable and luxurious hotel tucked away but also just a couple of hundred yards from the waterfront. The manager Bobby was very helpful by recommending where to eat and arranged a game of golf for us too. The hotel is spotless and the staff are very helpful too. Our room was spacious and beautifully appointed with everything we needed. The bathroom was something special too. We liked the little cake treats that arrived each night with the turn town service.
The breakfast was lovely with a great variery to choose from. There is a strange painting above the fire place in the cocktail bar and my husband and I spent some time trying to think of a caption for it. You'll know what I mean when you see it!....
Just across the court yard is the Dock House which is also part of the QV. This is a lovely garden with a pool and pool house. Its a lovely place to spend a few house soaking up the Cape Town sun drinking a beer or a wonderful strawberry daquarie.
We spent 4 nights at this lovely hotel. It was a great place to stay and I would recommend it to anyone as a first class choice.

Room Tip: I dont think you could get a poor room at this great hotel
  • Stayed: February 2013, traveled as a couple
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Thank ANNE W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Queen Victoria Hotel & Manor House

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
Price Range: $285 - $887 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel & Manor House 5*
Number of rooms: 35
Official Description (provided by the hotel):
Queen Victoria Hotel & Manor House is a luxuriously appointed, deluxe boutique hotel in the Portswood Ridge Precinct in the Victoria & Alfred Waterfront, Cape Town. The hotel not only encapsulates the luxurious style and attention to detail that defines small, luxury retreats around the world but also enjoys a unique location. The hotel has 35 luxurious rooms and suites, including a presidential suite with a generous terrace for al fresco entertaining. From the food and beverage offering at Dash, the hotel’s restaurant and cocktail bar, to the interior aesthetics, the Queen Victoria Hotel embodies exquisite international flair that is fused with local flavour. The Manor House is adjacent to the Queen Victoria Hotel - and is a butler-serviced 4 suite boutique hotel. ... more   less 
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Also Known As:
Queen Victoria Hotel & Manor House Cape Town, South Africa

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