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“Couldn't be more comfortable”

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Pepperclub Hotel & Spa
Ranked #43 of 109 Hotels in Cape Town Central
Certificate of Excellence
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Couldn't be more comfortable”
Reviewed May 27, 2012

Staff were extremely friendly and helpful. Food was excellent. Great variety of wines. I was very pleased to have stayed there. Right in the center of town. Walking distance to any club or restaurant. Perfect destination. I loved it!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moonshine23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review, May 28, 2012
We're so pleased that you had a fabulous stay with us! We hope that you think of us with fond memories and that we see you return in the summer months. Happy travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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874 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (253)
Date | Rating
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English first
Cape Town Central, South Africa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 26, 2012 via mobile

The mini weekend getaway was as sublime as the marketing paraphernalia promised. With luxurious accommodations it is often down to the detail - a fact this hotel was well aware of. The beds are extraordinarily comfortable, the rooms are spacious and the spa devine! I'd recommend a Spa session - the best I've had!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robynvdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karachi, Pakistan
Level Contributor
59 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed May 18, 2012

I stayed here for 3 nights along with a group on a leisure tour.

The rooms are very big and very nicely done. Bath rooms are big too with bath tub, separate rain shower, amenities etc. The only tricky part about the bath room is that there is literally no space near wash basin to keep your personal items like tooth paste, shaving gell etc. I had to keep my stuff over tissue paper box kept between the two wash basins.

There is a mini kitchen in the room, big size wardrobes, locker, tea/coffee making machine. Wifi was free in the room with password provided in the welcome letter. I had a room with the view of Table Mountain which was lovely. The hotel is very clean and very well maintained.

I was not happy with the choices available at breakfast. It was just 3* quality. There are only two restaurants in hotel.

The location of the hotel is very good. Just behind the hotel is the street with all the nighlife activity - bars/pubs, restaurants, clubs etc. If you want to have some party in Cape Town then this hotel is ideally located.

There are only two lifts in the hotel which are totally inadequate. One has to wait for a long time for the lift. There should have been at least one more lift. There is a service lift too but it also takes quite long to arrive because it is in constant use of hotel staff. Apart from the lift, the hotel has only one bottle opener! Well, this is what we were told when we asked for a bottle opener in the room. The guy came, opened the bottles and took the opener back.

Overall, I am happy to recommend this hotel to anyone travelling to Cape Town. It is reasonably priced, centrally located, has very good rooms with a few shortcomings.

Room Tip: Ask for room with view of Table Mountain on a higher floor.
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JavedAhmed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 11, 2012 via mobile

It's always a pleasure to arrive and be greated by a team keen to help with anything you will need to make your stay a pleasure!

Stayed May 2012, traveled as a couple
Helpful?
1 Thank Bossfvz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review, May 13, 2012
Thank you for taking the time to write this review. It is wonderful when guests acknowledge and commend our efforts and I shall certainly pass on your kind words to the Pepper Team.

Yours in service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 9, 2012

We chose the Pepperclub Hotel for rest & relaxation at the end of our 7 weeks travelling, what a fantastic choice it was. From our airport greeting to our transfer back to the airport the staff were attentive in every area and aspect. Congratulations to all staff & management. We would certainly stay here again and would recommend the Pepperclub Hotel to anyone travelling to Capetown.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review, May 9, 2012
What a lovely review! Thank you for taking the time to write your kind words. We hope to see you return sooner rather than later to add to your memories of Cape Town and Pepperclub.

Yours in service
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Cape Town, Western Cape, South Africa
Level Contributor
2 reviews
Reviewed May 7, 2012

Pepperclub is an EXCELLENT option to plan your overnight business stay. I would also recommend travellers who would like some luxury to book a few nights at this marvelous hotel.

Proffesional facilities and staff made this a wonderfull stay for me!

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgan Hill, California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 5, 2012

What a great time we had staying at this hotel. Every morning we had the most wonderful breakfast buffet. All the staff at the hotel are very customer oriented and very friendly. They can't do enough to make your stay better. Within 1 block of Long Street where all the action is in the evening. They shuttle you to where you need to go. We had a wonderful experience and can't say enough good things about the Pepper Club. Thanks for a great stay.

Room Tip: We were on the 14th floor facing Table Mountain and had a spectacular view of the mountain and since...
See more room tips
  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pepper_Club_PR, Public Relations Manager at Pepperclub Hotel & Spa, responded to this review, May 6, 2012
Thank you for the wonderful review. We're so pleased that you enjoyed your time with us and hope you return next summer to truly experience the Mother City in all its glory.

Yours in service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pepperclub Hotel & Spa

Property: Pepperclub Hotel & Spa
Address: Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Cape Town Central
#39 Business Hotel in Cape Town Central
#40 Luxury Hotel in Cape Town Central
#48 Family Hotel in Cape Town Central
#50 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pepperclub Hotel & Spa 5*
Number of rooms: 195
Official Description (provided by the hotel):
Bound by Loop, Long, Pepper and Bloem Street, Pepperclub Hotel & Spa is situated in the heart of bustling Cape Town and at the foot of renowned Table Mountain and Lions Head. The hotel not only offers the ideal location, but also five star comfort and personalised service to suit the needs of both leisure and business travellers. Inspired by New York's chic interiors, the hotel consists of 210 generously appointed suites, all of which include spectacular views of Cape Town. Facilities at the hotel include, among others, the intimate Odeon cinema, a fully-equipped gymnasium and a swimming pool with panoramic views. Cayenne Spa, tucked away on the 8th floor of the hotel, offers sanctuary for guests with its modern aura and eclectic menu of modern treatments. Located on the ground floor is Pepperclub's exclusive Paparazzi Bar & Lounge and in-house restaurant, Sinatra's, which combines a stylish and modern setting with a menu inspired by European continental cuisine. The hotel also offers guests scheduled complimentary shuttles to the V&A Waterfront and Camps Bay, home to one of South Africa's most beautiful and picturesque beachfronts. It is here that you will also find our beach club facilities. Hotel guests will have exclusive VIP access to the beach club's showers, private lockers and changing and restroom facilities. ... more   less 
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Also Known As:
Pepper Club Luxury Hotel And Spa
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel & Spa Cape Town, South Africa

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