We stayed here for 6 nights in January; unfortunately my wife had been taken very ill prior to our arrival and the hotel were superb in helping us stabilise her. Within 30 minutes of check in on a Sunday and a doctor had arrived and diagnosed her (I won't go in to the details but for clarity it was a gastro illness but nothing to do with the Taj in any way shape or form) and so with medication prescribed the hotel proceeded to look after us very well.
I had the opportunity to sample Mint for lunch and dinner and both were excellent, I didn't try the Indian bistro but by all accounts it is even better - the hotel bar (Twanky) is also a bit of fun.
My wife turned a corner and so we were able to enjoy our last couple of nights here and can vouch for the breakfast being gorgeous, the staff are also all lovely and cannot do enough to help you.
Whilst lovely there are however some current drawbacks to this hotel - it is a shame/surprising they weren't resolved as quickly as they should have been
1. The lifts have a key card system where you must have your card accepted by the lift before you can get to your floor. This system seems incredibly flawed/problematic here as there were times that even after having reception reprogramme my card, I still could not go anywhere - infuriating and not good enough in a hotel of this calibre... I understand many other guests were having similar issues
2. The movie channels were not available in the bedroom all week and although the hotel was finally able to provide a DVD player they didn't have any DVD's other than those that the general manager brought in from his private collection for us! Again not really good enough in a 5 star hotel
3. The main printer and scanner in the business centre was out of action all week; again not really good enough as it would be simple enough just to purchase another one if they can't repair the one they have!
4. The wifi is free for 24 hours but then very expensive at £15 a day but be wary as using a PC in the business centre is £15 for 90minutes!! Hotels such as the Mount Nelson offer this all for free so something for the Taj to have a long think about
5. The swimming pool is tiny and no outside space to the hotel
Overall it is a nice hotel and it is a 5 star but there are just better offerings out there I think - if you are in town for business then the location is amazing but we wouldn't chose it again having seen it I have to say.
A good hotel but just not quite on a par with the other flawless Taj hotels we have stayed in
- Official Description (provided by the hotel):
- The Taj Cape Town welcomes guests to the vibrant heart of the one of the world's most scenic and desirable cities, Cape Town. The hotel is a combination of rich history and elegant contemporary architectures. Originally home of the South African Reserve Bank and Temple Chambers and later the Board of Executors (BOE), it successfully combines the heritage of the old with the luxury of the new - a 100 years in history! This luxury hotel is perfectly located in the centre of historic Cape Town at the entrance of the famous pedestrian precinct, St George's Mall. It's prime location ensures a blend of fascinating history, exotic culture, soulful art, lively entertainment and delectable cuisine. - Within walking distance to most tourist attractions, monuments, museums, shopping, restaurants, markets and nightlife. Adding to this grand yet welcoming atmosphere are the two dining experiences, the Indian fine dine specialty restaurant, Bombay Brasserie and Mint, a relaxed all-day dining restaurant. Both are warm and welcoming and serve outstanding cuisine. Alongside this you'll find wonderful Champagne and tapas bar known as The Twankey Bar which is exceedingly popular with both locals and guests alike. Rooms are located in both the heritage buildings and the contemporary tower wing, but all continue to seamlessly merge history and modernity. Luxury Rooms have spectacular city or breathtaking mountain views overlooking the famous Table Mountain and the Taj Club Rooms and suites offer all the benefits of the executive Club Lounge including butler service, evening canapes, cocktails and private breakfast. One and Two Bedroom Suites are also available, perfect for the discerning traveller or for families. The award winning Jiva Grande Spa is one of its kind in Africa with unique and authentic wellness treatments and experiences. Also on offer is complimentary use of all wet areas, heated pool, and a high tech gymnasium. ... more less
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- Also Known As:
- Taj Cape Town Hotel Cape Town Central
- Taj Cape Town South Africa