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“The Hyde All Suite Hotel is great”

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The Hyde All-Suite Hotel
Ranked #29 of 106 Hotels in Cape Town Central
Certificate of Excellence
Harare
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“The Hyde All Suite Hotel is great”
5 of 5 bubbles Reviewed June 17, 2014

I found this hotel though an internet search so was not sure what to expexct. What a good find it turned out to be. The hotel has 36 suites. I first stayed in a one bedroomed suite but found the bedroom layout to be uncomfortable. The lounge area was huge, light and airy and very comfortable, but the bedroom was tiny and the bed was one small step to the bathroom. Then they moved me to a studio apartment which was absolutely ideal. Enough kitchen space, huge lounge bedroom and a lovely shower and toilet.

Breakfast was really good, fresh with a more than adequate choice.

The hotel is very well located, about 1/2 a block from the promenade and one block from the main street where there are supermarkets and restaurants. It cost ZAR40 to go to the Waterfront Shopping Mall, which was very also very convenient.

The one thing that makes this hotel exceptional is the staff. Nothing was too much trouble. Room service was excellent. The food came on time, was hot, presented beautifully and was delicious.The chef even went to the trouble of making a special soup for me as I was not feeling well.

Many thanks to the staff, especially to Abigail and Mohomed.

Room Tip: The hotel does not provide washing machines in the rooms, which I would have thought they would as t...
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  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, June 17, 2014
Dear Valued Guest

Thank you for your valuable feedback.

I am very pleased you enjoyed your stay with us at The Hyde and I am sure that the staff, especially Abegail and Mohammed will be thrilled to know their hard work does not go unnoticed.

We look forward to making The Hyde your preferred travel destination.
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464 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
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English first
1 review
4 of 5 bubbles Reviewed June 15, 2014 via mobile

Beautiful full serviced suites which allow you to feel at home and at the same time provide exceptional affordable services. I love the fully furnished fitted kitchen which gives you an option of making your own food. Very flexible and friendly staff!!

Stayed June 2014, traveled with friends
Helpful?
Thank Nanayaa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, June 17, 2014
Good Day

Thank you for your feedback.

We are pleased you enjoyed staying at The Hyde and hope you had a well deserved break.

Look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, Wales.
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed June 10, 2014

Good hotel with friendly staff. Located on a pleasant quiet street on Sea Point city buses and the town tour buses leave from the sea front which is only 50 yards down the road. Comfortable well equipped rooms with large beds. Buffet breakfast provided plenty of choice. Scenic walk to the V@A waterfront took about 45 minutes. Pool on the roof is very small. Would return to this hotel again.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OspreySwansea_Wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, June 12, 2014
Good Day

I would like to the thank you for your faith in The Hyde Hotel and for taking the time to give us feedback, I am glad you enjoyed your stay.

We hope you could return later this year in order to experience our soft refurbishments in the hotel.
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Spalding, United Kingdom
Level Contributor
112 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed June 9, 2014

This hotel is just off the main road running along the coast in Cape Town. While not in a central location, it is fairly easy, and not too expensive to get to the main tourist areas.
The bedrooms are small, as commented upon by others, but they are perfectly adequate for sleeping. Other parts of the suites are superb.
We award the staff a well-deserved excellent! Helpful, pleasant, knowledgeable and act as if nothing is too much trouble. One of the reception staff even offered to walk - in the rain - to the nearby High Street, to 'hail' a taxi, as the booked one was very late!
Breakfast was good, although the enjoyment was lessened by the cold plates. Dinner was excellent

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, June 12, 2014
Dear Valued Guest

Thank you for your kind comments, we are pleased you enjoyed your stay and
I'm sure the staff will be happy to hear that their hard work is noticed by our guests and we thank you for that.

Your feedback is appreciated and there for we will be looking at warmers in order to keep plates warm for your enjoyment.

We look forward to welcoming you back to The Hyde in the near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 22, 2014

We were at the Hydes for the Dec holidays of 2011, we had an awesome time there and the rooms are exquisite. The staff is helpful and friendly, the "bar is also a good place to be at night. We enjoyed the breakfast too

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vumile M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, May 23, 2014
Good Day Im so pleased you enjoyed your stay. We are doing winter renovations which promise some exciting new upgrades. I hope to welcome you back soon to experience all the improvements.. Kindest Regards
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Zurich, Switzerland
Level Contributor
108 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 bubbles Reviewed April 26, 2014

The Hyde All-Suite hotel is a small hotel in a good location near the ocean. The first impression is that it needs a bit of care, as the walls in the hallways, common areas and rooms were a bit dirty and scratched. The pool area is not welcoming as it is basically a frying pan during the day with only 2 old sunbrellas for the whole deck. The pool looked questionably clean with no service or towels to be found. The rooms are maybe better suited for someone staying a long time in Cape Town or have children as the bedroom and bathroom are tiny and the kitchen is huge, fully equipped and modern. I would have preferred a bigger bedroom and bathroom with no kitchen while we never even used it as the restaurants in Cape Town are superb and the hotel supplies a nice, adequate breakfast. There is wireless throughout the hotel and the staff is very friendly. All in all, a good hotel, but nothing special.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarinMarais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, May 23, 2014
Good Day And Thank you for your comment on Tripadvisor. I'm sure you will be pleased to know we are currently underway with our yearly winter maintenance were the building will be painted. We are also renovating the pool deck which will be ready for season. The refurbishment will include new furniture and plants for our guests enjoyment. We do have suites which offer a bigger bedroom and smaller kitchen and living room area, perhaps this would have been a more comfortable room for you during your stay. We are also adding an Executive suite to our room categories which will have the kitchen removed and will allow for a much more spacious room. I do hope you will return to us in the season to experience all the improvements.
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Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 1, 2014

My husband and I stayed at The Hyde for 3 nights during our recent visit to Cape Town and found it a great place to use as a base - we had hired a car but could walk a block down to the Hop on Hop off bus which was great. We also got in a morning walk or two along Seapoint next to the ocean - also just a stonesthrow away from the Hotel. Their breakfasts are lovely - so perfect way to start the day. Definitely recommended.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank advise2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this review, April 4, 2014
Thank you for your comments on Tripadvisor. Im so pleased you enjoyed your stay with us. I look forward to welcoming back to Cape Town and The Hyde in the near future. All the best for the year ahead.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hyde All-Suite Hotel

Property: The Hyde All-Suite Hotel
Address: 13 London Road | Seapoint, Cape Town Central 8005, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Cape Town Central
#9 Business Hotel in Cape Town Central
#12 Spa Hotel in Cape Town Central
#29 Luxury Hotel in Cape Town Central
#33 Family Hotel in Cape Town Central
#35 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Hyde All-Suite Hotel 4*
Number of rooms: 36
Official Description (provided by the hotel):
The Hyde All-Suite Hotel Situated in the cosmopolitan area of Sea Point, The Hyde Luxury All Suite Hotel comprises of 36 swanky Luxury Suites and is Cape Town’s new hot spot for production crews, conferencing clients, and business or leisure travelers. Catering specifically to these discerning markets, the Hyde delivers the small things that make the big differences – with a style all of its own. The Hyde is an independently owned and operated boutique hotel of the highest standard with a commitment to excellent service and sophisticated comfort being the pledge of its dedicated, passionate owners and management team, ably assisted by their handpicked support staff. This philosophy of accessibility, extra care and attention to detail converts our guests into friends. ... more   less 
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Also Known As:
The Hyde All Hotel Sea Point
The Hyde All-Suite Hotel Cape Town, South Africa

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