We rented an apartment and within two hours of booking in, we went out, only to come back and were cleaned out. All of our electronic goods, and branded items were taken, so we were only left with a few clothes.
We did not stay their and were refunded, however, after the entire incident we were left "out of pocket" with our insurance claim. Sunshine Letting absolutely refused to make an attempt to assist in this.
The agent was not surprised about the robbery as they have seemingly been a large number of breakins, and believe it is an inside job. It would have been nice to know this information priori to checking in. It left out having to find other accommodation at short notice, and being out of pocket a large amount.
I will never book through them again, due to the lack of interest to assist in the amount we were out of pocket.
Good luck to anyone who books there
- Official Description (provided by the hotel):
- Sunshine Letting Self Catering Apartments are newly renovated, luxury self catering units in a small upmarket complex called Planet Africa, complete with large swimming pool, gym and laundry. The apartments are furnished and decorated by an interior designer, and gives you the feeling of being in a home away from home with all the comforts of an upmarket establishment. All the furnishing are of the highest quality and it has a very modern design. The complex is small and exclusive, and offers a large swimming pool with BBQ area, a fully equipped gym and a laundry with washing machines and tumble dryers. A private parking bay is available for your use within the secured complex. You are within walking distance to shops, restaurant and beaches, yet in a quiet residential neighbourhood where you will feel completely comfortable & relaxed. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, HostelWorld, Priceline, Travelocity, Agoda, Cancelon, TripOnline SA and Hotwire so you can book your Sunshine Letting Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sunshine Letting Apartments Cape Town, South Africa