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One&Only Cape Town
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Reviews (1,798)
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1,439 - 1,444 of 1,798 reviews
Reviewed January 30, 2012

This hotel was highly recommended and we werent disappointed.The other reviews i have seen are all correct. service was first class with a very big bedroom by the pool. I lrt the concierge know of our special anniversary. On arrival back from dinner, we were met by a room entirely lit by candles, with rose petals trailing from the bed up to and into the bath, champagne and fruit/chocolates. Wow!
We rented a car for trips outside the City and I was pleased they didnt charge for that.
A great place to spend a few days.

Room Tip: Rooms by the pool were very well laid out, and huge!
  • Stayed: January 2012, traveled as a couple
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Thank Sarabell5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2012

Stayed here for 4 nights in January 2012 with my wife , all i can say is that this hotel certainly has the wow factor . The rooms are absolutely fabulous , with a view of table top mountain that is breathtaking . The bed is our room was by far the most comfortable that i have ever slept in , also the largest , it was huge . The bathroom area was classy and well equipped , with quality robes , slippers , hair drier , scales and a huge free standing bath , pure luxury . There was also of course a safe to store any valuables

The hotel exudes a sense of style and quality and is perfectly located for a short walk to the V & A waterfront , where a great choice of restaurants awaits you , all offering what i felt was great value for money . Breakfast was served in " Reubens " , a really nice affair with a great help yourself selection where even the fussiest eater would be able to find something to their taste. The main bar area Vista , was a chilled out place that served a great selection of beers and lovely cocktails.

For me this hotel ticks almost every box , but really the main attraction is its location and stunning views . I had never visited Cape Town before , but definitely intend to return . There is so much to see and do in the surrounding areas , and The One & Only is a great base to see them all from .

Room Tip: All rooms in this hotel are of a high standard , with a great view
  • Stayed: January 2012, traveled with friends
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3  Thank Smithy121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2012

An exceptionally well located hotel with every amenity and very friendly and helpful staff. We chose an Island suite, which was beautifully fitted and generously sized. Our private balcony had a lovely view over the waterway and harbour, and a peek view to Table Mountain, which you don't really need as the mountain dominates the views from the pool and the bar in the main hotel. Island room definitely the best choice, great feeling to stroll across to the main hotel for breakfast, cocktails or dinner. Reuben's for dinner is exceptional. Nobu is Nobu, remarkably popular, reassuringly expensive, if you like the Nobu deal, this won't disapoint, for me it's an amazing rip off.
A quite different feel to the Cape Grace, but don't let the big hotel brand put you off the One and Only. It feels quite intimate as a guest. Isola poolside restaurant is outstanding for lunch.

Room Tip: Go Island suite, ask for privacy if you are a couple. We had 701.
  • Stayed: January 2012, traveled as a couple
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Thank Roger R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2012

Visited the O&O with wife and 2 kids. Booked Marina room, got upgraded to the Island suites. Friendly welcome, very capable personell.

We will return here definitely.

  • Stayed: January 2012, traveled with family
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1  Thank MikeDAmsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2012

First, the good points. The rooms in the main building (where we stayed) are very well designed, have good views up to Table Mountain, and are spacious. We stayed for a week over Christmas and New Year and so we had plenty of time to spot any problems and there really werent any. The gym (and its staff) are excellent. Service is (generally) very good (though occasionally it is very poor indeed). Isola, the restaurant by the bar (and its staff), are excellent. Kids Club was reported by our niece to be brilliant.
The problems are when the hotel doesnt get it right it gets it wrong badly. The spa which is generally very good (excellent massages) was really let down when on two occasions there were no towels or robes in the men's changing rooms (and no-one around to ask for them). Restuarant Reservations staff are unreliable (we had endless conversations trying to establish whether or not we had a table at Nobu on New Year's Eve after we were given contradictory information) although the two Concierge staff are superb. Nobu itself is the poorest of all the Nobus we have eaten it: the staff didn't know or understand the menu and the food itself was disappointing (even though it was by far the most expensive we ate in S Africa). Reuben's also suffers from its location (both Nobu and Reubens are in double volumes sections of the hotel next to the bar and suffer from feeling lofty). The location of the hotel itself is good in some respects (close to the waterfront) but you do feel quite hemmed in and overlooked by the apartments in the basin.
All in all: not as goodd as it could (and should) be: and certainly not a Six Star Hotel.

  • Stayed: December 2011, traveled with family
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3  Thank Jonathan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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