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“Great blend of service and location”

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Dock House Boutique Hotel
Ranked #54 of 109 Hotels in Cape Town Central
Certificate of Excellence
Malibu, California
Level Contributor
1,116 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 460 helpful votes
“Great blend of service and location”
Reviewed November 13, 2013

The Dock house is the perfect blend of a boutique property, service and location. I arrived a day early for my 5 day stay and manager quickly placed me a in room 501. Stunning suite, large and beautiful.

I changed rooms the following day into room 504. Staff moved my luggage/gear (at my request) while I was busy down at the Waterfront. 504 is a standard room and quite large and luxurious.

It has a perfect location with easy access to the city and close to VA waterfront but away from the noise and crowds. Location is only matched by the quality of service and luxury. I also stayed at the city property and you can see the excellent review there.

  • Stayed November 2013, traveled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank SanMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, November 20, 2013
Good day

Thanks for the stunning review on Dock House - I'm glad to hear that the staff took great care of you during your stay and I will certainly pass the compliments on to the staff.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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201 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 12, 2013

we stayed in room 503 - the best room in the Dock House. Kelly the manageress greeted us and had petals leading up the stairs to our private luxurious suite. The room and balcony were perfect. Fabulous views over the V&A Waterfront. We felt very safe here. The gardens were lovely with a private pool and we had the option of using the facilities across the three hotels. All the breakfasts were lovely so we had a different one and view each day.I was extremely happy with our choice and the service.

Room Tip: 503 in the dock house
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
Thank debbie_armet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, November 20, 2013
Dear Debbie

I'm very happy to hear that you enjoyed your stay at Dock House and that you've managed to make use of the services at the other two hotels as well. Thank you very much for the lovely review, we hope to welcome you back on your next visit to Cape Town.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Altos, California, United States
Level Contributor
3 reviews
Reviewed November 6, 2013

We were fortunate to be upgraded to The Dock House. It is close to all of the waterfront activities and venues but a million miles away with respect to its quiet sophisticated warmth and charm. I arrived after climbing Mount Kilimanjaro for nine days and spent an afternoon at the spa; the staff and facilities were wonderful and made me feel relaxed, pampered and ready to spend time on the next phase of my trip to Africa.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, November 7, 2013
Dear Diane

Congrats on having climbed Kilimanjaro - that must certainly be a great feeling! Thanks for your kind words on your stay at Dock House, I'm very glad to hear that you enjoyed your stay and that you left the hotel feeling relaxed & pampered.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 12, 2013

If you are thinking of staying somewhere else in Cape Town, don't! The hotel is so comfortable and the rooms are beautifully decorated. We had a balcony which gave spectacular views over the V&A Waterfront which is literally at the bottom of the garden. Kelly and her team could not have been more helpful, but were never intrusive. A jewel which we hope to return to soon.

Room Tip: Room 3 was wonderful.
See more room tips
  • Stayed July 2013, traveled as a couple
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Helpful?
Thank Ken-E16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, October 14, 2013
Good day

Thanks for taking the time to write this wonderful review on Dock House Boutique Hotel. Your complimentary remarks regarding our staff, services and facilities are greatly appreciated. We hope to welcome you back soon!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 9, 2013

After traveling for almost 3 weeks in South Africa what delight and joy to arrive here at Dock House! A warm welcome, stunning bedroom with balcony and beautiful views over the V&A water front. Lovely private garden, with pool and fantastic view of Table Mountain. Kelly and her team looked after us extremely well... a very big thank you from Pip & Frances

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frances H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, October 14, 2013
Dear Pip & Frances

Thanks for the wonderful review on Dock House Boutique Hotel. I'll certainly pass the compliments on to the Dock House staff and Kelly and we hope to welcome you back again on your next visit to Cape Town!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 16, 2013

A real boutique hotel. A perfect location to visit Cape Town. Personnel very very kind and a professional manager. If you're looking for a high-end hotel this is a must.
The only negative thing is that is difficult to reach by car due to a lack of signs on the main road, you have to ask or follow for Queen Victoria hotel.

  • Stayed August 2013, traveled with family
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Review collected in partnership with this hotel

Helpful?
Thank Fabio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, September 22, 2013
Dear Fabio

Thank you very much having taken the time to write this review. We appreciate your kind words as well as the constructive feedback.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manama, Bahrain
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 29, 2013

I spent 5 amazing days at this hotel. The location is fabulous.The room was stunning really tastefully done. And I had a beautiful view of the waterfront. Their breakfast was delicious. I loved their turndown service. Plus the staff is very helpful. I will definitely stay there again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mariam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, September 10, 2013
Dear Mariam

Thank you very much for the kind words, I'm glad to hear that you enjoyed your stay at Dock House and we hope to welcome you back again on your next visit to Cape Town!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dock House Boutique Hotel

Property: Dock House Boutique Hotel
Address: Portswood Close, Portswood Ridge | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#19 Romantic Hotel in Cape Town Central
#22 Spa Hotel in Cape Town Central
#49 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Dock House Boutique Hotel 5*
Number of rooms: 5
Official Description (provided by the hotel):
The Cape Town address that is suited perfectly to your needs. Dock House Boutique Hotel & Spa is a unique and opulent jewel in the crown of Cape Town's glamorous, world-famous Victoria & Alfred Waterfront, offering discerning guests, visiting dignitaries and celebrities exclusive accommodation and personalised yet unobtrusive butler-style service in an excellent world-class setting. ... more   less 
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Also Known As:
Dock House Hotel Cape Town Central
Dock House Boutique Hotel Cape Town, South Africa

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