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“A welcoming home”

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Dock House Boutique Hotel
Ranked #54 of 109 Hotels in Cape Town Central
Certificate of Excellence
Dungannon, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A welcoming home”
Reviewed July 23, 2013

We stayed in the Dock House for the final 3 days of our honeymoon in Capetown and were made very welcome from the start. Kelly and the remainder of the staff made our stay so very special, it rounded off our time in Capetown in style. Nothing was ever any problem when seeking advice, bookings for trips or restaurant recommendations, and certainly the recommendations we experienced were first class, one being the Baia seafood restaurant at the V & A waterfront. We were in room 502, on the ground floor next to the dining room, the room and ensuite itself being massive, and very elegant, the doors opened and led out into a wonderful garden overlooking the waterfront. This hotel is unique because it is both in the center but also has a secluded feel which was ideal for us.
We cannot recommend this hotel enough!!

  • Stayed July 2013, traveled as a couple
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Helpful?
2 Thank AMBresland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, July 29, 2013
Good day

Thank you very much for taking the time to write this lovely review on your stay at Dock House Boutique Hotel. I'm glad our staff and services could contribute to a wonderful end to your honeymoon.

Congratulations on your wedding, I hope you have many wonderful years together.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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202 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
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English first
Fort Lauderdale, Florida
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 22, 2013

My husband and I were staying 3 nights in the V&A Waterfront area in Cape Town. When we checked into our original hotel we were told we were being given an upgrade to a sister property. Not knowing what to expect we went with the bellman in the car about 2 minutes down the street to our new hotel. What a great surprise we were in for! The Dock House is a beautiful luxury boutique hotel. There are only 6 rooms. Ours was on the first floor and had its own living room with a couch and big screen TV. There was a personal welcome note to us and a bottle of champagne waiting in the room. Across the hall was a huge marble bathroom with double sinks, large shower, tub and towel warming rack. Further down the hall were a luggage storage room and a master bedroom. The bedroom was beautiful. It had a king bed with a seating bench in front of the bed, large TV, dresser, as well as vanity to sit and do your make up and hair. This hotel was a dream. There was also a library if you wanted to use the internet. The staff was fantastic. We had a nice breakfast in the dining area in the morning. The hotel also has a spa and gym in case you are interested in those facilities. Every night when we got home from dinner there was turn down service with a nice "treat" on each of the night stands with a bottle of water. For not knowing what to expect from a "surprise" upgrade, the Dock House was unbelievable. The location was perfect walking distance to dinners and shopping. It was by far one of the nicest hotels I have ever stayed at in my life. It was a wonderful, relaxing stay especially when we were so far away from home. We loved it and would definitely recommend and stay there again in the future.

  • Stayed July 2013, traveled as a couple
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Helpful?
2 Thank Patricia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, July 29, 2013
Dear Patricia

Thanks for your wonderful review on Dock House Boutique Hotel & Spa, I'm very happy to hear that you had such a lovely stay. We hope to welcome you back to Dock House on your next visit to Cape Town!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 20, 2013

The Dock House is a gorgeous boutique hotel perfectly placed overlooking the V&A Waterfront It felt like home from the moment that we were welcomed in, and the staff could not have been more attentive, thoughtful or friendly. The rooms and bathrooms are beautiful, peaceful and well-appointed and have everything which you would need. The Dock House's amazing manager, Kelly, was so helpful and assisted us in getting tickets to Robben Island and to Table Mountain and to some of the best restaurants in Cape Town, as well helping us to check in for our flight. We used the gym, which has great equipment and has beautiful views over the waterfront, and we had massages in the spa, which were wonderful. We used their laundry service, and this was reasonably price, quick and reliable. Overall, a fantastic hotel, and we definitely will be back on our next trip to Cape Town!

  • Stayed July 2013, traveled with family
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Helpful?
Thank Ifcb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, July 22, 2013
Good day

Thanks for your lovely review on your recent stay at Dock House Boutique Hotel. I'm very happy to hear that you enjoyed your stay and that you could make use of the various facilities we have on offer. I will also pass the complimentary remarks on to the staff and Kelly.

We look forward to welcoming you back to Dock House on your next visit to Cape Town!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
141 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed July 2, 2013

The Dockhouse is a wonderful small hotel right by the V&A Waterfront. The rooms are large and very well appointed and we stayed in two adjoining rooms (with a connecting door) which, as we did, anyone with children would find a real bonus.

The staff, led by the lovely Kelly, are all fantastically friendly and helpful. Kelly gave us excellent recommendations for local restaurants and helped make advance bookings to various sights (a good idea).

The hotel has a small gym with modern equipment and a great view from the running machines! The spa was also excellent.

This is one of those rare hotels that we would recommend completely and without any hesitation.

A few other general hints: The rooms have plenty of plugs - mostly South African three round pin variety - but ours also had a British-style three pin plug point and a European-style two pin plug point.

Stayed July 2013, traveled with family
Helpful?
1 Thank Romulus66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Managing Director at Dock House Boutique Hotel, responded to this review, July 3, 2013
Good day

Thank you for having taken the time to write a review in respect of your recent stay at Dock House Boutique Hotel. Your complimentary remarks regarding our staff, services and facilities are sincerely appreciated.

We look forward to welcoming you back to Dock House when next you visit Cape Town.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 7, 2013

The Dock House is a beautiful boutique hotel in the V&A Waterfront. We felt at home as soon as we walked through the door. An exceptional hotel with great service, friendly staff and perfect location. We would highly recommend it!

  • Stayed May 2013, traveled as a couple
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Helpful?
1 Thank Jayde_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neil M, Owner at Dock House Boutique Hotel, responded to this review, July 3, 2013
Dear Jayde

Thank you very much for having taken the time to write this wonderful review on Dock House Boutique Hotel. We hope to welcome you back on your next visit to Cape Town!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DC
Level 6 Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 28, 2013

Dock House is a small hotel located across the street from the V&A Waterfront in Cape Town and all it has to offer. (there is a back gate you can access with your key.) This is a great location for food, drink, shopping, accessing Hop On Hop Off bus, Robben Island, and walkable to downtown. There was a bit of noise from bars along the Waterfront, but they shutdown at midnight, even on weekends.

The room was beautiful with a great porch. The customer service was top-notch. We were assisted with purchasing tickets, arranging transportation, etc. Everyone we encountered were completely delightful and helpful. Cannot say enough about how wonderful the service was at Dock House.

I did not use the spa, but my colleague did and enjoyed it.

  • Stayed May 2013, traveled with friends
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Helpful?
Thank sas526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, District of Columbia, United States
Level 4 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 20, 2013

The Dock House is a cozy historic hotel that offers relaxation in the quaint and charming six room property. Before Cape Town's harbor shores were expanded, water came to the edge of this property, which is elevated from the city below and surrounded by a tall brick wall. As the name implies, the grounds served as a dock house offering guidance to ships in the night. The Dock House makes you feel like home... like you're a guest at a friend's place. I loved the colonial feel and beautiful chandeliers (not to mention a welcome bottle of champagne!). The Dock House is a special place with smiling faces and experienced, professional service. I highly recommend a stay. Brunch at The Dock House is delicious with beautiful fruit, fresh squeezed OJ mimosas, and yummy Eggs Benedict.

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank capitalcookingshow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dock House Boutique Hotel

Property: Dock House Boutique Hotel
Address: Portswood Close, Portswood Ridge | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#19 Romantic Hotel in Cape Town Central
#23 Spa Hotel in Cape Town Central
#50 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Dock House Boutique Hotel 5*
Number of rooms: 5
Official Description (provided by the hotel):
The Cape Town address that is suited perfectly to your needs. Dock House Boutique Hotel & Spa is a unique and opulent jewel in the crown of Cape Town's glamorous, world-famous Victoria & Alfred Waterfront, offering discerning guests, visiting dignitaries and celebrities exclusive accommodation and personalised yet unobtrusive butler-style service in an excellent world-class setting. ... more   less 
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Also Known As:
Dock House Hotel Cape Town Central
Dock House Boutique Hotel Cape Town, South Africa

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