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“The best. No, I'm not kidding. The best.”
Review of Royale Eatery

Royale Eatery
Ranked #23 of 1,147 Restaurants in Cape Town Central
Certificate of Excellence
Dining options: Lunch, Breakfast, Late Night, Reservations
Restaurant details
Dining options: Lunch, Breakfast, Late Night, Reservations
London, United Kingdom
Level Contributor
22 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“The best. No, I'm not kidding. The best.”
Reviewed February 5, 2014

This is the best burger I've ever eaten. Been to Miami, New York, LA, Beunos Aires. This was the best. Milkshakes amazing. Fries amazing. Sides amazing. Desserts awesome. Burgers outstanding.

Really, if you're a foodie, the perfect meal. My wife and I will be back, again and again.

Visited July 2013
Helpful?
Thank NikolaiSegura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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624 reviews from our community

Visitor rating
    341
    209
    45
    17
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Milan, Italy
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Good choice”
Reviewed February 2, 2014

They offer an extended choice of burgers, with original ingredients combination, also for vegetarians.
The restaurant is a bit noisy, but it's a happy place for partying and in the centre of the city.
For sure you'll feel full and well impressed by the wallpapers!

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank hateparty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Bad service”
Reviewed February 1, 2014 via mobile

I hate to say this, but after this experience at Royale Eatery, I have no choice but to express that if you're not a white group, you shouldn't expect good service. We were seated a good few minutes before 2 separate groups of whites, and to make matters worse, we were next to each other. Neverless, their orders were taken, we sat staring for another few minutes, with waitrons walking past like we were wearing Harry Potters invisible coat. We left wearing our coats.

Helpful?
Thank ZeeCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hugob777, Owner at Royale Eatery, responded to this review, February 3, 2014
Hi there Zee,

First and foremost, I would like to state unequivocally that Royale Eatery and our staff have NO prejudices towards any race, gender or sexual preference, and make no differentiation on these bases whatsoever.

Royale has one of the most diverse customer bases in Cape Town, serving burgers to a variety of races and nationalities every single day. Our staff (including waitrons) also come from a broad spectrum of religions and colour. It saddens me to think that you believe we train our staff to serve "white" guests before other races, when the reality is that if we were to discover discrimination of any kind we would immediately take disciplinary action against the member of staff concerned.

The truth of the situation is that our waitrons have allocated tables, and that some waitrons are not as strong/fast as others. Your table was just unlucky. For this, I do really apologise. We pride ourselves on quality food and service, and you should have been attended to faster. However, had you called the manager, and expressed your issue at the time, I am sure the situation would have been rectified immediately, as well as complimentary wine or milkshakes offered, to apologise for the inconvenience.

Should there still be any doubt to whether we discriminate based on race, please scroll down and read through the hundreds of positive reviews from people of incredibly diverse cultural and racial backgrounds. Royale is also the winner of the a 2012 & 2013 Tripadvisor Certificate of Excellence, a Tripadvisor Traveller's Choice Award & a 2014 EatOut Top 500 award. I highly doubt that a restaurant that discriminates based on race would achieve these accolades, stay in business for 11 years and still be fully booked most nights of the week.

Should you wish to discuss further, please email me your contact details.

Hugo Berolsky
Owner- Royale Eatery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norddeutschland
Level Contributor
797 reviews
178 restaurant reviews
common_n_restaurant_reviews_1bd8 603 helpful votes
“Wonderfully tasty burgers”
Reviewed January 28, 2014

If you like a good burger now and then this is the place for you. On the upper end of the long street in an area full of restaurants (about tow dozens within 3000m) this is a very informal mouthwatering food serving restaurant.

The choice is a bit limited, so it is burgers, burgers and burgers (oh, and some pasta and pizza thrown in) but that also means they know how to make burgers, the brurgers come out fast and fresh prepared, the meat is top quallity and no long waiting times.

We came on a sunday evening and were lucky to get a table as two other persons did just leave, afterwards for people without reservations it was 15-20 min wait. As we had a table close to the entrance we might have gotten a bit too busy impression but this joint is definetely not for those who prefer a quiet dsitingushed atmosphere, it is busy and loud.

The menu shows a very interesting array of burgers (even veggie) with a lof of interesting choices and tastes so it might even be hard to make a final choice. We had the burro and the merino, both were done to our liking and very tasty. The 160 g option together with the mixed potatoes was more than enough to get us satisfied and we are good eaters.

The staff was fast efficientt and friendly and really knew their job. It will be a fast meal if you go there but a very satisfying one with some very nice beers at the side.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Florian254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nakhon Si Thammarat, Thailand
Level Contributor
118 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Beat burgers in town”
Reviewed January 25, 2014 via mobile

These burgers are to die for, there is a big variety to have and with the sweet potato fries, thinly sliced they are just perfect. The feel of the place is relaxed, with an urban chic.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Linky P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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