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“Perfect for any occasion”

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Cape Royale Luxury Hotel
Ranked #32 of 111 Hotels in Cape Town Central
Certificate of Excellence
Reviewed December 9, 2012

My top choice for frequent trips to Cape Town - great location, great flats, excellent staff. Best secret feature - the roof pool deck and bar. The hotel is a excellent choice if you need to do some work in peace or if you don't like feeling crowded in standard hotel room.

  • Stayed: November 2012, traveled on business
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Thank 100NowWhereTo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this reviewResponded December 10, 2012

Dear Royal Guest,

What a Perfect Review you have given us - thank you kindly. Thanks for the excellent feedback and thanks for taking the time to write this review.

We look forward to welcoming you back.

Royal Regards

Terri Jabaar
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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927 - 933 of 1,514 reviews

Reviewed December 7, 2012

The Cape Royale is really well situated in easy reach of the V&A and if you want (as we did) a straightforward stroll to the Downtown area. It's a 15minute beautiful coastal drive along to Clifton and Camps Bay (as an alternative to the route up and over the mountain).

Like other reviewers we received the 'special' welcome. It was a nice touch, though I'm glad it did happen every time we walked through reception! We had a two-bed two bath suite. It was super spacious and well equipped. We slept in the smaller of the two rooms which backed onto the atrium and our nephew took the larger room with balcony. As other reviewers have noted the rear rooms can get a bit echoey overnight, but it was never a major issue for us. That is my one criticism of the room. We were on the third floor and faced out over towards the Cape Town stadium. It was quiet despite the hustle and bustle outside.

In terms of the staff they were all great though we do really want to single out Tina and Seddick. Tina was great and nothing was too much trouble at any time we went to reception - she even sorted a penthouse for the day so we had a private pool. Seddick, the Asst Guest Service Manager, was just brilliant. He arranged tours, boats, a helicopter ride for our nephew, suggested bars, checked us in for the flight home – he just went above and beyond. So a huge thanks Seddick.

I have to take issue with some of the other comments re facilities. If you compare prices to the other 5 star hotels in Cape Town, the Cape Royale is very significantly less. It’s probably a bit naive to expect a like-for-like comparison with the others. The Cape Royale has a great spot, great rooms, good food and great service. Overall it was superb value, and put money in the kitty to enjoy the many other things in the City and beyond, without compromising on having a fantastic base to stay.

Room Tip: The higher the better and at the rear for a great view of Table Mountain.
  • Stayed: October 2012, traveled with family
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1  Thank Kent_Dane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this reviewResponded December 10, 2012

Superb Review, thank you very much.I am very pleased that you had such an enjoyable stay with us and that you enjoyed the 'special welcome' aswell as many other aspects of our service which we pride ourselves in.

Please be assured that I have shared your lovely comments about our staff with them all, especially Sedick and Tina, who are great ambassadors for Cape Royale and indeed the hospitality industry.

I wish you a wonderful festive season and I hope we have the opportunity to welcome you back.

Royal Regards

Terri Jabaar
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2012

We had a 2 night stay here with an overwhelming welcome in the reception area. had to wait a bit to have the room ready for us, although they upgraded us to a nicer room. breakfast spread was amazing, although was let down by the bad service. other than that, all things were great- room, location, sky bar and reception.

  • Stayed: November 2012, traveled as a couple
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Thank mark a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this reviewResponded December 10, 2012

Dear Lord Mark,

Thank you for your review and for the time taken to give us your feedback. I am pleased that in general you had a good stay with us. But I am disheartened about your comments regarding the bad service at Breakfast. Service is of the highest importance to us and I would like to ensure all our guests are made to feel extremely welcome and recieve the highest levels of service possible at all times. Please would you be so kind and send me an email with the details to: terri.jabaar@caperoyale.co.za

I look forward to hearing from you and may I wish you a wonderful festive season.

Royal Regards

Terri Jabaar
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2012

The hotel is in a good location and has a lovely ambience. The staff were very friendly and always willing to help and give useful advice. We felt very welcome as all the staff said hello and welcomed us back when we went out. There is a free hourly courtesy mini bus which serves the local area. We used it occasionally but could walk down to the Vand A waterfront to the bars and restaurants. The apartment was beautiful.We were upgraded free to a bigger apartment. Breakfast was included in our package and was extremely good. We would happily stay here again because the staff made it such a lovely experience.

Room Tip: We heard from another couple that the rooms at the front can be noisy if the night club is busy.
  • Stayed: November 2012, traveled as a couple
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Thank Inca2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this reviewResponded December 10, 2012

Dear Valued Guest,

Thanks for this lovely review. Your comments about our staff and service in particular are warmly received. These comments really mean alot to the whole team as Service excellence is of the utmost importance to us. Once again Thank You.

I wish you a wonderful festive season and I hope we have the opportunity to welcome you back....hopefully in the not too distant future. Until such time....
Royal Regards

Terri Jabaar & The Team at Cape Royale
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2012

Excellent personal service, incredible views of Greenpoint Stadium and the Atlantic Ocean, luxurious and spacious suite. Thanks to all the staff and the manager of Cape Royale Hotel, absolutely brilliant stay.

  • Stayed: December 2012, traveled as a couple
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Thank ChristieGarson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2012

Located near the waterfront convenient to shopping and dining, the Cape Royale was definitely a special place to stay. While others have mentioned the amenities and greeting, I would agree and also like to say that the level of customer service we experienced was superior to any hotel we have visited anywhere and available 24-7 to provide assistance with any need. The hotel's restaurant was one of the best dining experiences we encountered in South Africa, and a hotel shuttle was available to take you anywhere desired for shopping or dining within the downtown area. We absolutely loved our stay here and highly recommend it.

  • Stayed: October 2012, traveled as a couple
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Thank sandyfeets2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this reviewResponded December 10, 2012

Dear Royal Guest,
Thank you, Thank you, Thank you.
This is wonderful feedback you have given us. Please be assured I will share your kind words with all the team. Service is our focus...and comments like these make our smiles even wider. Thanks again.

May I wish you a wonderful festive season and a very Happy 2013.
Royal Regards

Terri Jabaar & The team at Cape Royale.
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2012

The whole experience of the stay in Cape Royale was wonderful. The staff is very good, the ambiance lovely. The rooms - apartments are large and cosy. Probably the very best thing about the hotel is the breakfast. It is outstanding with excellent service. A plus!

  • Stayed: November 2012, traveled as a couple
    • Value
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Thank Mir17ja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TerriJabaar, Manager at Cape Royale Luxury Hotel, responded to this reviewResponded December 5, 2012

Dear Royal Guest,

Thank you for your great review. Your comments are warmly received and have been shared with all of our team. We pride ourselves in excellent service.

We look forward to welcoming you back, hopefully in the not too distant futurue.

Wishing you a Blessed festive season ahead.
Royal Regards

Terri Jabaar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cape Royale Luxury Hotel

Address: 47 Main Road | Green Point, Cape Town Central 8005, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Cape Town Central
#32 Luxury Hotel in Cape Town Central
#33 Business Hotel in Cape Town Central
#36 Romantic Hotel in Cape Town Central
Price Range: $187 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cape Royale Luxury Hotel 5*
Number of rooms: 80
Official Description (provided by the hotel):
This Luxurious All-Suite, 5-star hotel, is centrally located, within walking distance to the Cape Town stadium, V&A Waterfront and close to all popular beaches. It offers bright spacious Suites with a Juliet balcony and includes a well-equipped kitchen and large living & entertainment areas. Guests have a choice between several dining options, Wellness Centre, Fitness Centre and a rooftop Pool Bar offering views of Cape Town Harbour and Table Mountain. Ask the Cape Royale Luxury Hotel concierge team to offer suggestion on Cape Town and surround activities ... more   less 
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Also Known As:
Cape Royale Hotel Cape Town Central
Cape Town Royale
Hotel Cape Town
Cape Royale Luxury Hotel Cape Town, South Africa

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