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Reviewed September 15, 2017 via mobile

First of all I have to say that I really enjoyed my stay at Glen. The hotel is in a good location (safe neighbourhood with restaurants just down the road) and main Cape Town attractions can be reached within a 10-15min drive.
The room I had was very spacious and clean. I also liked the private balcony. Housekeeping did a great job keeping it clean as well. Only negative thing here was that as I stayed there during winter it got quite cold at night and there was no heater in the room. But to be fair, I didn't ask for one and if I had, the staff would have probably brought one.
For breakfast there was a variety of things (everything seamed fresh) to choose from and I personally wouldn't know what more to wish for.
The staff was very friendly and welcoming throughout my entire stay, giving tips about the activities I was planning to do, assisting me with everything I needed and making sure I was fine at all times. So great thanks for that!
The only thing I would "criticise" is that at times the service for breakfast/dinner felt a little unorganised as I was served by 4-5 different waiters, each one of them asking me if I had already ordered or wanted something else, so I had to explain every minute that I was fine. But I feel like it's better to be asked too often than not being served at all and this was only a small thing I think would be with improving than otherwise this hotel is a great choice for a stay in Cape Town and i would definitely stay again!

Date of stay: September 2017
Trip type: Traveled solo
Thank PiaK51
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded July 26, 2018
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Reviewed September 13, 2017 via mobile

The staff is great, helpful and give you a feeling of happiness! The premisses are great, perfect, beautiful and practical! The room is very good, clean decoration and very clean! The restaurant is charming and the food excellent! The breakfast delicious!
Location is perfect, from where you can drive easily to every places in Cape Town!
Excellent value for the money!
My special thanks to Neal and Hank!

Date of stay: September 2017
Trip type: Traveled solo
Thank adibfarid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded July 26, 2018

Thank you for taking the time to write a wonderful review and for choosing to stay with us. We look forward to welcoming you on your next visit to Cape Town and The Glen Boutique Hotel. Warm regards from the whole Glen Team.

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Reviewed September 9, 2017 via mobile

Glen. What can I say? We couldn't have chosen a better hotel for our honeymoon. Mark, Juliana and their force made us feel most welcome. The whole team is more of a family and they made sure we felt like one of them too. Never have I ever been in a hotel that cares so much about their guests. Always making sure we had everything we needed and helped to book days out. I cannot thank the hotel enough to make our honeymoon an even more memorable one. We've never been to Cape Town before and this made us wanting to come back even more. Especially to the Glen. It's classy, clean and the team is ace!We will definitely be back! Thank you!

Date of stay: September 2017
Trip type: Traveled as a couple
1  Thank missvawa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded July 26, 2018

Thank you for taking the time to write a wonderful review and for choosing to stay with us. We look forward to welcoming you on your next visit to Cape Town and The Glen Boutique Hotel. Warm regards from the whole Glen Team.

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Reviewed September 9, 2017

The whole experience was excellent, from arrival to departure. Very professional team of loyal staff who try their utmost to make you feel at home. The rooms were great and the breakfast amazing. Value for money. Well done.

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank erictex2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded July 26, 2018

Thank you for taking the time to write a wonderful review and for choosing to stay with us. We look forward to welcoming you on your next visit to Cape Town and The Glen Boutique Hotel. Warm regards from the whole Glen Team.

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Reviewed September 8, 2017

The staff at this hotel went out of their way to accommodate us on all levels. We asked for a room upgrade upon arrival ( exhausted after flight from west coast of US) and they bent over backward to make it happen. We ended up in a separate house around the corner from the hotel that was owned by the hotel- perfect for us. It was beautiful, well decorated and appointed, and quiet. The staff continued to be outstanding throughout our visit on all levels. Our massages the day of our arrival were great.
One of the nicest features of our stay was the amazing breakfast- buffet supplemented by choice of hot entrees cooked to order- eggs benedict, french toast, omelettes.
Location was great as we enjoyed being in Sea Cliff. It was quieter than downtown but had easy access to all activities. it was an easy walk to the beach promenade and local restaurants. I would highly recommend this hotel to anyone.

Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank cordhill
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GlenHotelSpa, Manager at Glen Boutique Hotel & Spa, responded to this reviewResponded July 26, 2018

Thank you for taking the time to write a wonderful review and for choosing to stay with us. We look forward to welcoming you on your next visit to Cape Town and The Glen Boutique Hotel. Warm regards from the whole Glen Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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