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“Best Service and incredible comfort!”

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Glen Boutique Hotel & Spa
Ranked #7 of 109 Hotels in Cape Town Central
Certificate of Excellence
Mount Maunganui
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Service and incredible comfort!”
Reviewed July 5, 2014 via mobile

The staff were incredibly friendly and go out of their way to make your holiday special. Beautiful and comfortable in all the rooms we stayed in, which were two different Suites. Luxurious is the word that springs to mind. We were originally planning to stay just 4 days but ended up extended our stay to 2 weeks! Breakfast was almost our favorite part of everyday, especially the muffins. We got engaged whilst there and they upgraded us to the Penthouse for free which was above expectations (although the hotel was quiet at the time). Would not miss this place or the opportunity to bask in their great service and comfort. 5 stars and 10/10 rating from us!

Stayed June 2014
Helpful?
Thank docspek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theglenhotel, General Manager at Glen Boutique Hotel & Spa, responded to this review, July 8, 2014
Thank you for your great review and for staying with us.

We were delighted to be able to offer you an upgrade for your extended stay and hope to welcome you again to the hotel in the near future!

Safe onward travels, from everyone at The Glen Boutique Hotel.
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1,034 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Leamington Spa, United Kingdom
1 review
Reviewed July 4, 2014

I stayed in the Glen for a chart while and all I can is I am sad it's not longer. A fantastic atmosphere. The best staff ever. Hospitality and my welcome was superb. Freshly cooked food. Clenliness was simply impeccable. The maid came and did a refresh of my room without being asked as she knew I would be out all day. Philip I have to say was amazing at his job. So much so I wanted to tip him but he refused. He simply said " I love my job, I don't want to be tipped ". I was lone travelling and missed my flight to Cape Town. Philip arranged with the taxi service to come back and pick me up later he also went out of his way to make my stay memorable by arranging trips for me and within my budget. Jean - Piere also was amazing. Also Abigail & Fredrick too. Arnold the the waiter was great. The taxi service they use for you too were fantastic. Abu and Don. Very friendly. All in all I have stayed in 100 + hotels around the world and this is the only one that sticks out to me wanting to come back again and again and again. Philip and his team made it such a friendly, relaxed, unique, personnel and safe atmosphere for me. These guys have me want to come back to the Glen over and over again. This hotel should be number 1 out of 100. Not 11 out of 100

Room Tip: Right at the back room 21 floor 3. A superb room and out the way so nice and quiet but a fantastic v...
See more room tips
  • Stayed July 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunnytraveller2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theglenhotel, General Manager at Glen Boutique Hotel & Spa, responded to this review, July 9, 2014
Thank you for your very kind review on the hotel.

It was a pleasure to host you at the hotel and hope you will return soon. We aim to give our guests the best service in Cape Town and were pleased you could experience our dedication to be Cape Town's Number One 4-star hotel!

Warm Regards from everyone at The Glen!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 2, 2014

We stayed at the Glen for 5 nights and had an absolutely wonderful time. The rooms are wonderfully decorated, the pool area is incredible and the staff is out-of-this-world.
Here my favorite aspects that make this a 5* Hotel in my opinion.

- I'm a bit of a foody and the staff is incredibly knowledgeable about restaurants and even got us some last minute reservations at some of Cape Towns best restaurants (I would recommend to try both the Test Kitchen and La Colombe)

- Everything is super high-end and of great quality: The soap, shampoo, conditioner, bathrobes, candles, etc.

- The breakfast is incredible. I recommend the Omelette with mushrooms, tomatoes and onions

- The staff is by far the biggest asset: Polite, professional and extremely knowledgable

Will definitely come back and would recommend it to anyone.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M-L-Heim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theglenhotel, General Manager at Glen Boutique Hotel & Spa, responded to this review, July 8, 2014
Thank you for your lovely review. We are very happy that you enjoyed your stay with us at The Glen Boutique Hotel and that you got to experience the Test Kitchen and La Colombe, two great restaurants. We hope to see you back in Cape Town soon!

Warm regards from everyone at the Glen!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuessnacht am Rigi, Switzerland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 23, 2014 via mobile

We stayed for 8 days and spent a wonderful time. A very special atmosphere, quietness in a radiant City, very friendly staff and delicious breakfast. You can find a place to read a book, have a drink, chat, or just enjoy the sun. Excellent Trip and restaurant advice from Phil. We will come back!

Stayed June 2014, traveled as a couple
Helpful?
Thank DaveJSwiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theglenhotel, General Manager at Glen Boutique Hotel & Spa, responded to this review, June 23, 2014
Dear Dave,

Thank you for staying with us at The Glen Boutique Hotel and for writing such a lovely review on Trip Advisor. We look forward to welcoming you back soon and hope to introduce you to yet more great restaurants in Cape Town. Keep well, see you soon,

From the whole Glen Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 23, 2014 via mobile

stayed in may2014 for 10 nights . what can i say. it is simply the best ...... the staff fantastic, ,professional, and genuinely cant do enough for you. from the cleaners to front of house. the room was breath taking, super stylish and yet cosy at the same time.
the breakfast was superb ........ loads of bars and restaurants at your doorstep . My partner and I went there for my birthday.... it is a birthday I will never ever forget..... so thank Glen hotel for making it so perfect....We will be back....... the only down side I can think of is ,that I will now always be disappointed when ever I go to another hotel , because no one else could even touch on how fantastic this place is..... so if you ever stay in cape town you must use .this hotel....... I have not even mentioned on how reasonable the room rates are. 2 star cost for a 6 star experience ................
hope to be back next year to celebrate my 50th birthday....
Tony Sheanon and Glen Davidson

Stayed May 2014, traveled as a couple
Helpful?
Thank tonylondon1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theglenhotel, General Manager at Glen Boutique Hotel & Spa, responded to this review, July 9, 2014
Dear Tony and Glen,

Thank you for your review! It was an absolute pleasure to accommodate you and to celebrate Tony's birthday here at The Glen.

We hope to see you next year for another Birthday celebration!

Warm Regards from everyone at The Glen Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2014

Staffs are all very warm and friendly. Facilities are top notch, and kept clean and modern. Depending on the type of rooms you stay, they are all clean, comfortable and large. I was in and out of Cape Town Center during my one month stay in South Africa, and whenever I was in Cape Town, I would go back to stay at the Glen Boutique Hotel.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Geraldtay12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theglenhotel, General Manager at Glen Boutique Hotel & Spa, responded to this review, June 23, 2014
Dear Gerald,

Thank you for choosing to stay with us at The Glen. We were really pleased to see you return to us again and again during your visit to South Africa.

We look forward to seeing you on your next visit!

Warm Regards from the whole Glen Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 22, 2014

We stayed at Glen Boutique Hotel for 4 nights in June. Our stay was totally faultless! The service was spectacular. The staff are well trained and always keen to assist with anything- from providing a helpful list of good wine farms to visit or making a selection of cocktails not on their menu, every effort was made to ensure our stay was perfect.

The hotel amenities are great- a beautiful horizon pool. We used the steam room as the weather was not pool permitting.

Our room was magnificent and had everything we needed- espresso machine, mini bar, big tv etc.
The room was spacious and very clean.

The breakfast buffet offered a wide selection of delicious food.

We couldn't find fault with this hotel. We have recommended it to family and friends and will definitely return!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaraR87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theglenhotel, General Manager at Glen Boutique Hotel & Spa, responded to this review, June 23, 2014
Dear Lara,

Thank you for your stay and this wonderful review of the hotel and team. It was a pleasure to host you and we look forward to welcoming you and your family back soon.

Warm Regards from the whole Glen Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Glen Boutique Hotel & Spa

Property: Glen Boutique Hotel & Spa
Address: 3 The Glen Road | Sea Point, Cape Town Central 8005, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Cape Town Central
#2 Spa Hotel in Cape Town Central
#7 Luxury Hotel in Cape Town Central
#7 Romantic Hotel in Cape Town Central
#8 Business Hotel in Cape Town Central
#9 Family Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Glen Boutique Hotel & Spa 4*
Number of rooms: 24
Official Description (provided by the hotel):
Located in Sea Point, Cape Town, The Glen Boutique Hotel offers luxurious accommodation in a breathtaking setting. As a non-discriminatory hotel we warmly welcome both straight and gay guests from all over the world. In addition to free WiFi and satellite TV the hotel also offers guests a spa and outdoor pool. The spa includes a spacious steam room, a traditional Swedish sauna and a Jacuzzi. We offer a selection of rooms with different views; some rooms either face the ocean or the mountain, while some open directly onto the pool area. Many of the rooms have their own private balcony. The hotel also offers a luxurious penthouse apartment, which includes restricted elevator access, breathtaking views, a private living and dining room and a double volume bathroom. Guests can enjoy continental or full English breakfasts on the terrace overlooking the pool or at the restaurant, and the a la carte menu provides for round-the-clock informal dining. Fresh juices, teas and coffees are available throughout the day. Easy to find, the Hotel is only 12 miles from Cape Town International Airport with on-site parking as well as an airport shuttle. ... more   less 
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Also Known As:
Hotel Glen Boutique
Glen Boutique Cape Town
Glen Boutique Hotel & Spa Cape Town, South Africa

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