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“A poor Valentines evening at Blues”
Review of Blues

Blues
Ranked #5 of 46 Restaurants in Camps Bay
Certificate of Excellence
Price range: $20 - $50
More restaurant details
Restaurant details
Good for: Scenic view
Dining options: Breakfast, Late Night, Dinner, Lunch, Delivery, Reservations
uk
Level 1 Contributor
4 reviews
“A poor Valentines evening at Blues”
Reviewed February 22, 2013

This was our fifth visit to Blues over a period of ten years. It has always been one of our favourites when we visit Cape Town. This time we went on Valentines evening. We were surprised to see it was only about half full but after the meal we could see why. The waiter was young and had little idea of the menu. The food was very ordinary. When we received our desserts, Butternut Creme Brulee, two of our party immediately tasted onions. We asked to see the chef who eventually came over. He listened to the complaint but clearly didn't believe it. He said it was a new dish he was introducing that night and thought we were not used to the taste. He said he was trying to push the boundaries. By this time we were aware that two people on two adjacent tables were also unhappy with their brûlées. Eventually the chef took the brulees back to the kitchen and we could see that he was tasting them and discussing them with others in the kitchen. He then came back and said he was removing the Butternut brulees from the menu.
The whole episode left us with a feeling that this chef is letting .down the reputation of Blues - a great pity. It will be a long time before we take a chance on Blues again

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank woodlesuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LorenzoMaggels, Owner at Blues, responded to this review, February 22, 2013
In hindsight we made a mistake with Valentines. We attempted to change our normal offering to make a special night of romantic dining. Creativity is what keeps us sane in this business and the intention was to 'push the boundaries' to create something out of the realms of imagination, particularly with the Butternut Creme Brulee.

In agreement with you, I removed it, and we agree that the classic vanilla brulee you had after was far superior.

The calamity of the night was echoed in not being completely full, given we had been fully booked for 2 weeks! Our 'fresh' approach to this night missed the mark and I'm sorry you bore the brunt. We will however continue experimenting. I have no doubt we can only improve.

I am Sorry that after speaking to you personally on the night I was not able to remedy your evening. Your feedback duly noted none the less.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Disappointing Valentine's Evening Meal..not what we were promised!”
Reviewed February 21, 2013 via mobile

Our first holiday to Cape Town, and we were recommended to go to Blue's one evening during our stay. So before we left the UK, we decided to book it up for Valentine's evening meal. I was sent an email from one of their events co ordinator to say that they needed a 50% deposit in order to guarantee the booking as it was Valentine's day and it was first comes first served for the window seats. I replied that same day with a copy of my credit card and filled out the booking form. I was sent an email back saying that our booking was confirmed, we would be seated in a window seat and there would be some entertainment for the evening.
When we arrived there, we were not taken to a window seat. Therefore we asked the lady that took us to the table whether we could sit at a window seat like promised and she said they were all taken. We explained that we had paid 50% deposit and were told we would get a window seat, she replied that everyone else has paid a deposit too, so we said we were told via email we would have a window seat. So, she went to check and then said we could have any of the tables by the window that we wanted. When we sat down she then said "you now have the best seat in the restaurant" sarcastically. Then when the waiter served us our first course we asked whether there would be any entertainment, and he looked at us surprised and didn't seem to know anything about this. We explained we received an email confirming this and his response was "we have the stereo on".
We really were not impressed by the service or by the attitude of the staff at all. It was extremely disappointing especially as a few people had recommended this restaurant to us, but we would not go back here again if we went revisited Cape Town.

Helpful?
Thank Natalie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shandon, United Kingdom
Level 6 Contributor
138 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 128 helpful votes
“Pale shadow of what it was”
Reviewed February 20, 2013

Location hasn't changed but everything else has fallen off the cliff. Still cannot believe the chef allowed my overcooked dry crayfish out of the kitchen. Let's just say my wife's salad was tired....A restaurant should be about food, not the view....Blues is currently well past it's sell by date.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank tbonjour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern UK
Level 6 Contributor
223 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 130 helpful votes
“Blue Heaven”
Reviewed February 16, 2013

Pricey, but the views of sunsets are a 'must'. Book well ahead. Nothing better in Camps Bay. Staff, although busy, are always on hand to assist.

Visited February 2013
Helpful?
Thank SussexFogey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level 4 Contributor
41 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Chilled seafood delight”
Reviewed February 16, 2013 via mobile

perfect setting overlooking camps bay from a first floor location which improves the views. Unpretentious yet classy. Had amazingly tender and tasty calamari followed by yummy yellow tail fish.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Brooksy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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