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The Twelve Apostles Hotel and Spa
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Reviews (1,700)
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All reviewsleopard barazure restauranttwelve apostlesoystershead conciergestephanie hallcafe grillcape townshuttle servicehigh teamain restaurantfree shuttleattention to detailtreated like royaltymountain facing roomworld classthe hotel offers
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Reviewed August 26, 2014 via mobile

I stayed one night attending a business event. I had a front facing room with glass sliding doors opening onto a balcony and providing a stunning sea view from the bed.
The service and food is some of the best I have experienced in Cape Town and the rooms and public areas are beautiful.
Sundowners in the Leopard Bar is an institution.
Note that a car us a must though as the hotel is some distance from the city centre.

Stayed: August 2014, traveled with friends
Thank JohnE312659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded August 30, 2014

Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa.

We are indeed very spoiled with the most breath-taking views of the Atlantic Ocean and the Twelve Apostles mountain range at the back of the hotel. The creative and hearty food with genuinely engaging service is really what puts us apart from the competition and we are very fortunate to have such good staff.

With regards to transport, although we may be 10 minutes from Camps Bay and 15-20 from the City centre it is not imperative to have a vehicle as the hotel does provide a complimentary hourly shuttle from 08h00 – 21h30 daily to Camps Bay and the V&A Waterfront.

We look forward to welcoming you back very soon.

With warm regards
Michael Nel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2014

We have just spent a week at the 12A for a family vacation - 2 adults and 3 children. Hotel was excellent / location is stunning / the attention to detail incredible but best of all are the staff. Faultless from start to finish and made the holiday a joy for us all.

We will certainly be returning

  • Stayed: August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded August 30, 2014

Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa.

We are all about personal, attentive and genuine service and very happy to read that you were able to experience this on your last stay. Attention to detail and a Yes I can attitude is another 2 aspects we pride ourselves in.

We look forward to welcoming you back very soon.

With warm regards
Michael Nel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2014

My husband surprised me for our 1st wedding anniversary with a weekend stay at The 12 Apostles Hotel and Spa. Neither of us knew what an amazing hotel this was reputed to be. Everything was awesome. The best part was the attention to detail. The hotel had a pillow menu and supplied sunblock to its visitors at the pool deck. As a guest, you were free to use some of the spa facilities. The breakfast spoilt us for choice. Being vegetarian, we were well catered for. The view of the ocean while having a meal or a cocktail is just priceless. I've stayed in several famous 5 Star hotels but The 12 Apostles best them all hands down!

  • Stayed: January 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Vibha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded August 26, 2014

Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa.

Wonderful to read that we were able to give you a well-deserved luxury experience. We are very proud of the service we try and deliver and making every guest feel like royalty, always looking at ways to create a memorable experience.

I am glad you found some tasty vegetarian options and the Executive Chef Christo Pretorius developed a complete separate menu to give our guests only the freshest and finest produce perfectly paired with some great wine.

We look forward to welcoming you back very soon.

With warm regards
Michael Nel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2014

Our stay at 12A hotel was absolutely amazing. All of the staff members, and I mean ALL the staff members went out of their why to make our 4 day stay as comfortable, relaxing, pleasurable and memorable as possible. The hotel staff really pay attention to detail. Our 9 and 5 year old daughters also had the time of their lives. The staff made them feel like little princesses. The breakfasts was amazing and with a view to go with it was just special. Thanks Candice and staff for making our birthdays very special.

Room Tip: The see view rooms are very very special. A perfect view from your bed.
  • Stayed: August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank NicoFry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded August 26, 2014

Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa.

We are all about taking care of the little ones as this gives the parents some time to enjoy and relax in and around the hotel. Our wonderful staff members are always on the lookout for our little guests and we make them feel like princes and princesses.

I will ensure I share your wonderful comments and especially Candice who is one of our shining stars at the hotel.

We look forward to welcoming you back very soon.

With warm regards
Michael Nel

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Reviewed August 22, 2014

The experience was wonderful, you know it should be good because you have heard so much about the hotel but it was way above what I expected. From arriving at the hotel right until the end. The friendly staff, the amazing food and scenery.... what more can you ask for!!! So glad I chose this venue to treat my husband on his birthday, definitely will be remembered. Thank you

  • Stayed: August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank SusieVernon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded August 26, 2014

Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa.

We are all about celebrations and pride ourselves in being such a special occasions hotels with many milestone celebrations held with us. Thank you for giving us the opportunity to share in the 50th birthday and sincerely hope that we able to exceed all your expectations.

We are very fortunate as we have all the ingredients for a successful recipe, friendly & attentive staff, mouth-watering food and a very unique location.

We look forward to welcoming you back very soon.

With warm regards
Michael Nel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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