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“World Class Resort Hotel”

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The Twelve Apostles Hotel and Spa
Ranked #3 of 12 Hotels in Camps Bay
Certificate of Excellence
Reviewed December 2, 2013

Amazing stay at the twelve apostles hotel.
Great staff , lazy leopard bar is iconic , Great cocktails .
The rooms are very special great beds.
Very quirky , even a cinema in the hotel,
Breakfast was the best, massive choice and perfectly cocked,
If your in camps bay and fancy a treat , stop here, yes it's a bit more expensive , but in my view for the extra service , we'll worth it

Stayed: October 2013, traveled with friends
1  Thank Jon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,016 - 1,022 of 1,653 reviews

Reviewed December 1, 2013 via mobile

We had the pleasure of 4 nights at The Twelve Apostles in early October. The room was beautiful, the views from our room of the mountains were awesome, the breakfast delicious, but most important was the exceptional level of service provided by the front desk staff. Anything we needed they made happen. We've never stayed anywhere in the world that did such an outstanding job. Recommended without reservation.

Stayed: October 2013, traveled as a couple
Thank OakvilleDiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2013

My colleague and I recently spent a day at this wonderful hotel whilst in Cape Town and what a splendid day it was. We went for the best massage I have had in years and then had a few cocktails and snacks on the balcony of the Leopard lounge. You must try the Bee's knees shandy - a perfect refresher on a hot Spring/Summer's day. The service was excellent and the staff extremely friendly and welcoming. We viewed the beautiful rooms which are individually decorated with such attention to detail. The conference rooms have spectacular views (as do the balconies of the restaurants) and range in size. I wish I could have spent the afternoon lounging by one of the many pools but alas it was off to a work conference elsewhere. Overall a fantastic experience and we were only there for a few hours, I can only imagine how amazing it would be spending a few days/nights at this little piece of Cape Town heaven.....

  • Stayed: September 2013, traveled on business
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Thank PaulaVW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2013

The reputation of this hotel is very high, so of course your expectations will be equally high. Indeed the location is delightfull, positioned in Camps bay with superb views (providing of course the weather is clear). The service is outstanding as you would also expect, but for me it just feels as if it is on the brink of becoming a bit tired. The rooms are nice, but it is time for a refurbishment, the hotel if I am not mistaken has been open just over 10 years and it feels that it has not been decorated since.
The layout of the hotel is also a bit strange, lots of little staircases and corridors, but not enough to get significantly lost.
All in all it is a very nice hotel, but reputations can be lost as well as gained and I would start to invest into some refurbishment if it was my call.

  • Stayed: October 2013, traveled on business
    • Value
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Thank Pete Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horst F, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded March 9, 2014

Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa with our potential future guests.

We know that our guest expectations are very high and we do everything possible to exceed them at every occasion. You are correct in that the hotel celebrated its 10th birthday as part of Red Carnation Hotels in November 2012. We have however started with some refurbishment work of some of the guests and non-guest facing areas and this year during the winter months will be upgrading a number of our rooms to freshen them up again.

We look forward to welcoming you back in the very near future.

With warm regards
Horst W. Frehse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

The staff were very helpful and the location of the hotel lovely. Breakfast was taken outside on the terrace with stunning views of the ocean. We had a lovely room overlooking the pool area. I couldn't fault to hotel at all.

Room Tip: The restaurants in the hotel get busy, so it's best to reserve a table for dinner. One night we...
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  • Stayed: October 2013, traveled as a couple
    • Value
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Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2013

My husband and I spent four nights at this beautiful hotel. The staff was exceptional and very friendly and concerned for our well-being. We ate at all three restaurants and we were very pleased and enjoyed the food and the service. The sunsets and view are spectacular. Our last morning we had requested room service of coffee and when we were leaving I mentioned that we did not receive it. The staff met us, at the shuttle that was taking us to the airport, with two coffees to go presented on a tray with cream and sugar. Wow! It was an wonderful experience.

  • Stayed: October 2013, traveled as a couple
    • Location
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Thank Claudia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horst F, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded November 20, 2013

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa with our potential future guests.

I am pleased to read that you had enjoyed our wonderful sunsets and got to experience our genuinely warm and friendly service we promise to all guests. My sincerest apologies for the coffee that did not arrive in your room but you can count on the fact that we will always try and find an opportunity to rectify any challenge before you depart the hotel.

I will share your comments on the food with the Executive Chef Christo Pretorius and his brigade as they love hearing back from our guests and serves as a great motivating tool.

Thank you once again for sharing your experience and the team at The Twelve Apostles look forward to welcoming you back on many future occasions.

Warm Regards,

Horst W. Frehse
General Manager

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Reviewed November 14, 2013

My husband and I had the pleasure of staying at the 12 Apostles during our SA trip (which also included time doing a safari). We absolutely loved it here, and were sorry to have to leave!

The room was very nice, as they all seem to be. But we expecially enjoyed the "other ammenities". We frequented the Leopard Bar after our daily excursions, and were always greeted by friendly staff, great drinks and a gorgeous sunset. One afternoon we decided to partake in the High Tea as well. Amazing!
On one particularly cloudy day, we got to enjoy the movie theater they have onsite. All the candies and beverages you can want are available, and when the hot chocolate machine was giving us trouble, a staff member brought one to our room afterwards (topped with fresh whipped cream)!

Aside from all these great features I've just mentioned, really it's 12 Apostles service that makes it stand above the rest. Always friendly and helpful, the staff even wowed us further with extra attention to detail like automatically knowing what kind of tea (for me) and coffee (my husband) we prefer and even how much cream and sugar we take with it! Amazing service! We had a great, great experience.

Room Tip: Consider the view - ocean or mountains. Either way, it's a great view.
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  • Stayed: December 2012, traveled as a couple
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Thank globetrottersutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horst F, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded November 17, 2013

Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa with our potential future guests.

It is with great pride that I read you had such an amazing experience with us. We truly pride ourselves in the personal, attentive and professional service we offer. Add the service to the wonderful sunsets from the Leopard Bar, our mouth-watering afternoon tea or the private cinema experience you enjoyed and it all makes for a memorable experience.

Thank you once again for sharing your experience and the team at The Twelve Apostles look forward to welcoming you back on many future occasions.

Warm Regards,

Horst W. Frehse
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Twelve Apostles Hotel and Spa

Address: Victoria Road, Camps Bay 8000, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Camps Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Camps Bay
#1 Business Hotel in Camps Bay
#2 Romantic Hotel in Camps Bay
#2 Family Hotel in Camps Bay
#3 Luxury Hotel in Camps Bay
Price Range: $344 - $1,159 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Twelve Apostles Hotel and Spa 5*
Number of rooms: 70
Official Description (provided by the hotel):
Nestled between the staggering 12 Apostles Mountain Range and the Atlantic Ocean, the uniquely located and luxurious Twelve Apostles Hotel & Spa offers the ultimate escape to relax and be pampered, while indulging in stunning beauty, discreet service and extraordinary charm. Within 10 minutes of the best beaches and 15 minutes from the waterfront. A proud member of The Leading Small Hotels of the World. ... more   less 
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Also Known As:
The Twelve Apostles Hotel Camps Bay
The 12 Apostles Hotel And Spa
Twelve Apostles Hotel
The Twelve Apostles Hotel And Spa Camps Bay, Cape Town, South Africa

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