Beautiful setting, cordial service, and elegant dining in Azure make this hotel a 5* experience. However, there were some drawbacks when we stayed at the end of July. First, the room is beautiful but the marble floor is cold and there are virtually no area rugs to warm one's bare feet on. Second, there was remodeling around the pool so some areas were roped off. When we left the spa in the evening, there were no lights near the steps which made it dangerous. Finally, I bought an expensive croc belt (not illegal since it was farm-raised) at the hotel, and was given a receipt so I could claim VAT at the airport. When I went to the VAT office, they denied payment since the VAT amount was not entered by the saleslady at the store. Before buying the belt I had asked for assurances that the VAT receipt was in order and she assured me that it was. To me this is inexcusable since they know what is required more than I since I'm not familiar with the system.
On the fantastic side, the hiking path behind the hotel had expansive views, in Azure the presentation of sorbet in a vaporish atmosphere was dramatic (they used liquid nitrogen), the service personnel were excellent from Lauren to the waiters in Leopard, the grill, and Azure. Overall, although our 3 night stay was expensive, it was worth the splurge.
- Official Description (provided by the hotel):
- Nestled between the staggering 12 Apostles Mountain Range and the Atlantic Ocean, the uniquely located and luxurious Twelve Apostles Hotel & Spa offers the ultimate escape to relax and be pampered, while indulging in stunning beauty, discreet service and extraordinary charm. Within 10 minutes of the best beaches and 15 minutes from the waterfront. A proud member of The Leading Small Hotels of the World. ... more less
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- Also Known As:
- The Twelve Apostles Hotel Camps Bay
- The 12 Apostles Hotel And Spa
- Twelve Apostles Hotel
- The Twelve Apostles Hotel And Spa Camps Bay, Cape Town, South Africa